• Lean Quote: Listening is a Vital Skill for Managers

    Lean Quote: Listening is a Vital Skill for Managers0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

    READ MORE
  • Top 10 Principles of Employee Empowerment

    Top 10 Principles of Employee Empowerment0

    Empowerment may not be a new concept to you, but many organizations experience problems because they don’t know how to ‘live it’. Empowerment is often described as “having the power to make decisions”.  However, this empowerment/decision making power is something that must be earned, not given, through a set of fundamental principles cultivated as follows:

    READ MORE
  • Improvement in Unexpected Places is A Lesson for All

    Improvement in Unexpected Places is A Lesson for All0

    In this month’s ASQ post Paul Borawski asks the Quality community to share stories of improvement  in unexpected areas. I am reminded a recent trip to my eldest son’s classroom which is full of lessons. Many of those we seem to forget or even think odd when we get to the corporate world. What seems

    READ MORE