• Keep Calm and Carry On: How to Engage With Your Customers

    Keep Calm and Carry On: How to Engage With Your Customers0

    We are living in troubling times fraught with uncertainty. There is no coronavirus playbook. Company leaders are facing an unprecedented crisis as the COVID-19 outbreak spreads worldwide and impacts businesses across multiple industries. There are many questions about what comes next in the COVID-19 outbreak. Keep Calm and Carry On was a motivational poster produced by the British government in

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  • 10 Tips to a Better Value Stream Map

    10 Tips to a Better Value Stream Map0

    Business is growing more competitive every day. In order to keep up with customer demand and expectations, companies are having to work faster and be more efficient than ever before. A VSM activity can help to identify and better coordinate operational teams and process segments that are integral to the overall process. To understand value

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  • Digital Leader Standard Work With HabitHub

    Digital Leader Standard Work With HabitHub0

    Several months ago I talked about the importance of leader standard work. There is no such thing as self-sustainability, it requires ongoing effort. Organizations need to follow a disciplined process of on-going activity by all.  Leader Standard Work is the system that provides a structure and routine for leaders.  It set standards for expected behaviors of

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  • Six Principles of Mistake Proofing

    Six Principles of Mistake Proofing0

    Some may say that it’s impossible to eliminate mistakes. And they are right; it is, most of the time. But, to be honest, they are missing the point. Poka yoke, or mistake proofing, describes any behavior changing constraint that is built into a process to prevent an incorrect operation or act occurring.  The three aims

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  • Lean PD App

    Lean PD App0

    Paul Akers has developed a new app that is a simple and elegant way to develop powerful daily habits. The Lean PD app (available in the App Store and Google Play) is the most effective way to develop yourself! Lean=efficient or elimination of waste. PD=personal development. So, Lean PD is the efficient way to personally develop yourself

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  • The Best Meeting of the Day, The Standup Meeting

    The Best Meeting of the Day, The Standup Meeting0

    Photo Courtesy of Visual Management Blog A stand-up meeting is a daily team meeting held to provide a status update to the team members. This meeting is also referred to as Obeya in Japanese, meaning “the big room”; in agile circles a “scrum” or huddle; and in the automotive industry “fast response”. The purpose of

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