8 Lessons for Sustaining Excellence
- Leadership, Lean Management
- March 25, 2026

“True North” is a key concept in Lean process improvement. It is an idiom that emerged from Toyota twenty years ago, connotes the compass needle for Lean transformation. True North works as a compass proving a guide to take an organization from the current condition to where they want to be. It might be viewed
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It’s that time of year again when many are making personal resolutions for change. For most managers the beginning of New Year means establishing a new set of objectives. This is a good time to reflect on your progress over the past year and plan how you want improve in the coming year. Today’s leaders
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Changing organization culture is a key approach to overcoming barriers to performance improvement. But how do you change culture? One key element is performance measurement. “What gets measured, gets done!” And if we want to get Lean, we need to use performance measures that promote Lean behavior. So if measurement motivates, we need to measure
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One of the most important qualities of a good leader is the ability and desire to develop their employees. Taking an active role in the development of your team demonstrates confidence and concern for the future of the organization. All people have more energy and ability within them than they could ever imagine. Your job,
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What is a servant leader? It’s not complicated really. If you see people as a means to serve you, then you are not a servant leader. I would call you a manager or simply a boss. If you view your role as a leader to empower others to become better at what they do, to
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Despite the enormous popularity of Lean, the track record for successful implementation of the methodology is spotty at best. Some recent studies say that failure rates for Lean programs range between 50 percent and 95 percent. A Lean journey is full of steps not all of which are forward. Failure will occur. Its ok, the
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