• 10 Guidelines for Leading Culture Change

    10 Guidelines for Leading Culture Change0

    Building a Lean culture is not an easy task. A Lean culture starts with managers who understand and believe the implications of the systems view and know the necessity of serving customers in order to succeed. The result of that understanding is a culture where a positive internal environment and the creation of delighted customers

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  • Success Starts with Effective Problem Solving

    Success Starts with Effective Problem Solving0

    Murphy’s law is an adage that broadly states: “Anything that can go wrong will go wrong.” It is therefore inevitable that businesses must solve problems. The success of a company can depend to a large extent on the ability of its staff to solve problems effectively, both in their day-to-day work and through innovation. This

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  • Lean Quote: Understand Your Customer’s Needs and Expectation

    Lean Quote: Understand Your Customer’s Needs and Expectation0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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