Lean Quote: Acknowledge The Importance of Other People

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"The deepest principle in human nature is the craving to be appreciated."   —  William James - American Philosopher & Psychologist   

If you want your employees to be happy and productive, you need to give them recognition for a job well done and let them know their work is appreciated and important. In a workplace committed to creating an attitude of gratitude and employee recognition on a daily basis all employees are engaged.

Research has shown that recognition and appreciation is the top driver of employee engagement. Perhaps it seems elementary, but if you want employees who are fully engaged, you need to ensure they are recognized when they do great work and that they know you appreciate their contributions to the organization. Motivated employees do a better job of serving customers well. Happy customers buy more products and are committed to using your services. More customers buying more products and services increases your company's profitability and success.

Showing appreciation to employees begins with simple acts. The impact of recognition magnifies when it carries a personal touch. Personalized recognition speaks directly to the individual, acknowledging their unique contributions and qualities. This customization can transform a generic gesture into a powerful message of appreciation, making the recipient feel singularly valued. The goal is that employees realize the thanks and appreciation are genuine and know that their employers are paying attention to their individual work and efforts. This also serves as a positive reinforcement of the employees’ specific work behaviors.

Other ways for employers to show appreciation to employees are: recognizing an employee’s good work in a meeting; planning periodic social activities (e.g., ordering in lunch, a holiday party); and providing training/progression/promotion opportunities. Employers may also consider implementing formal reward and recognition programs to facilitate sustained employee appreciation. Thoughtfully designed awards that incorporate elements that reflect the recipient’s achievements and personality resonate on a deeper level. They become not just tokens of appreciation but cherished symbols of a moment in time when their efforts were recognized and celebrated.

There are numerous other ways for employers to demonstrate their appreciation to employees, ranging from low-cost actions (i.e., formal employee recognition letters) to those actions and programs that have a more significant financial impact on the organizations (i.e., annual bonus programs).

Regardless of the method used to show appreciation, employers should remember that to positively impact employee engagement, motivation, productivity and retention, the “thanks-giving” should be regular, timely, sincere, applied equally and consistently throughout the organization, and tied to employee performance.