Lean Quote: Good Leaders vs Great Leaders

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Good leaders build products. Great leaders build cultures. Good leaders deliver results. Great leaders develop people. Good leaders have vision. Great leaders have values. Good leaders are role models at work. Great leaders are role models in life."   —  Adam Grant   

What differentiates a great leader from good leader?

Great leaders are not just ‘better’ than good leaders. They are a class apart. They inspire to learn and grow, spread positive energy, uproot complacency, and can turn an unproductive group into a blooming one with their effective and powerful personality.

Being a good leader requires you to have your own set of qualities that give you the ‘good’ title.

Good leaders often work toward protecting the current state of affairs. They keep the good ideas going, work around them, and witness gradual growth.

Great leaders, on the other hand, are game-changers. They innovate, generate ideas of their own, and make them work.

You will be lucky to work with great leaders as they motivate you to become one. Talking about the differences, the following are the stark differences between a good and great leader:

Good Leaders Tell You What They Can Do and Great Leaders Make You Realize What You Can Do

Great leaders have magnetic personalities. They make you feel better about yourself, and who does not like to be accompanied by people of this nature?

Leaders who impress you with their capabilities and knowledge are good. The ones who have the ability to make you feel better are considered to be great.

Good Leaders Will Have the Right Attitude, and Great Leaders Make Friends

A good leader comes out to be bigger than life, having huge responsibilities and a different lifestyle.

On the other hand, you will be able to relate to a great leader. They will be someone you can trust and call your friend and do not show the difference between themselves and you, and they work towards diminishing the gap between them and their team.

Good Leaders Say, Great Leaders Make You Believe

Good leaders will tell you that you are doing great, and a great one will appreciate you and motivate you to do even better.

There is no learning limit with great leaders. They are focused on your growth, learning, and efficiency, along with the company’s targets.

Actions of trust and respect by a great leader make people feel included and important.

A great leader goes beyond just managing the team—they inspire, motivate, and create a high-performance culture that drives lasting success.

Lean Quote: The Employer Generally Gets the Employees He Deserves

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"The employer generally gets the employees he deserves."   —  J. Paul Getty   

As a leader, what you tolerate in the business is what eventually becomes the culture and ultimately dictates the performance of your business or unit. If you tolerate under performance, then under performance becomes the new norm. if you tolerate missed targets, then missed targets become the new norm. if you tolerate excuses, then excuses become the new norm.

And he that is good for excuses is seldom good for anything else!

And by tolerating, I mean the conscious decision you take on a daily basis to accept that level of performance. The conscious decision to allow the excuses that surround you to infiltrate your plans or offset the underperformance.

If you do not tolerate underperformance and excuses, they will disappear from the culture. If you constantly practice the way to do things, prioritize and execute on the most important things and generally do more of the right things more often, then success will become a habit.  The consequence of not doing this is that underperformance becomes the culture.

Leaders need to be first grounded in their own values and hold fast to that line – then holding others accountable to it as well. No exceptions except in very extreme circumstances and only if it would not change the goalposts for the organization itself. As the leader, you are the first line of defense for your own and the company’s values – don’t let anyone change those. You become what you tolerate.

Lean Quote: Get People to Fear Staying in Place, to Fear Not Changing

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"I think that my leadership style is to get people to fear staying in place, to fear not changing."   —  Louis V. Gerstner, Jr.   

I have said this before, in a world that constantly moves forward, if we choose to stand still, we will eventually fall behind.

Organizations develop a status quo for many reasons. Those reasons range from leaders feeling pressured for time and the need to prioritize, all the way to a culture that has a “if it’s not broke, don’t fix it” mentality.

Status quo can be comfortable because it’s easy. It doesn’t require us to challenge ourselves or each other. It doesn’t require us to take risks or change what we’ve gotten so used to. Yet, over time, following the status quo will become uncomfortable. Individuals, teams, leaders, and companies will miss out on opportunities for growth, and stagnation becomes the mode of operation. This is when it’s time to challenge the way it’s been and think about how it could be.

Challenging (and changing) the status quo can be scary. It often requires courage and a willingness to go against the grain, while potentially butting heads with others who are less open to new ideas.

It's leadership’s responsibility to create the kind of culture where challenging the status quo is encouraged. Leaders need to have a forward-thinking mindset—a mindset that doesn’t settle for an attitude of the bare minimum and instead looks to their teams for insight on how things can be improved. The most successful leaders set out to support them with new values, policies, and ideas that are important to them.

Challenging the status quo is critical if we are to prosper in our businesses and set ourselves apart from the competition. The world of commerce is cruel, fast paced, and change is happening by the day and by the hour.

Simply put, challenging the status quo actually means challenging it. In business, it often isn’t even our competitors getting in our way, it is ourselves and our inability to face our fears and get out of our comfort zone.

Lean Quote: Leadership in Organizations Need to Embrace Change for Different Results

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things."   —  Tom Northup   

Tom Northup's quote emphasizes the need for intentional change to achieve new outcomes. Organizations must be willing to reassess their current structures and practices to drive meaningful results. 

1. Embrace a Growth Mindset: Effective leaders encourage continuous learning, innovation, and adaptability. By promoting a willingness to question the status quo, they inspire teams to think creatively and pursue excellence. 

2. Redefine Organizational Goals: To achieve different results, leaders must set new goals and align the organization's mission with these aspirations. Clear communication of a compelling vision motivates teams to work toward a common purpose. 

3. Encourage Collaboration: Change requires collective effort. Leaders who prioritize collaboration harness all perspectives in decision-making, fostering an environment where every team member feels valued. 

4. Adopt Continuous Improvement Practices: Organizations need to be agile to respond to challenges and opportunities. Adopting Lean methodologies promotes problem solving, productivity, and continuous improvement, enabling better adaptation to market changes. 

5. Invest in Leadership Development: Leadership plays a pivotal role in driving change. Investing in leadership development equips leaders with the skills to navigate complex challenges and lead transformational initiatives, ensuring sustained success. 

6. Measure and Evaluate Progress: Leaders must establish mechanisms for measuring and evaluating progress to ensure desired results. Setting key performance indicators (KPIs), conducting regular assessments, and soliciting feedback helps make informed decisions and course correct as needed. 

In conclusion, Northup's quote underscores the importance of strategic leadership and change in achieving different results. Organizations willing to challenge existing paradigms, embrace innovation, and prioritize collaboration will be better positioned to thrive. 

Lean Quote: Leadership Should Be More Participative than Directive, More Enabling than Performing

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Leadership should be more participative than directive, more enabling than performing."   —  Mary D. Poole   

When you hear the word “leadership” what comes to mind? There are numerous definitions of leadership. For me leadership is ultimately about creating a way for people to contribute to making something extraordinary happen. Effective leadership comes down to people. It is about the ability to successfully engage and maximize all human resources for the attainment of that vision.

In my mind there are 5 elements of leadership that are necessary to make the extraordinary happen.

Engage – Communication at all levels and through all available channels is key to success in connecting the “isolated” team members and bringing them together as a team. This is not about the technology and tools (of which a myriad variety is available today) but about the basic steps to create an emotional connection. Listen, converse, and reach out often to build a rapport with your team members and a shared environment of trust. Create frameworks and processes for communication, decision-making and problem solving for your team with guidelines on how, when and where people can interact with each other to set the expectations and the pattern.

Empower – Micromanagement of tasks is ineffective. So let go the old style of leadership and move to outcome based leadership. It’s all about trust. Give autonomy (with accountability) to your teams. Set goals with deadlines – make sure that your teams fully understand the goals and have the support that they need to achieve them – and track them on outcomes instead of tasks. Address problems early and be available to your teams.

Enable – This one is about technology and tools. Enable people to move forward in their work by committing appropriate resources, removing obstacles, helping them work across boundaries, and aligning processes, structure, and systems. Evaluate the options that best fit the team and the business needs and provide the facilities to your team to enable productive working across environments.

Energize – Enthuse your teams by providing a shared vision and purpose. Make it clear about how their work contributes to the success of the organization. Make your teams successes and contributions visible throughout the organization. Encourage the team to mentor each other and make wins and losses a joint responsibility by celebrating wins and learning from mistakes together.

Exemplify – It all begins with you – walk the talk and set the right example through your own actions. Be proactive, alert, transparent and always available for your teams. Put in more effort to stay connected with your teams, appreciate often and be sensitive to the work-life balance of your team members. Leadership needs a lot of integrity and honesty and not everything can be laid out in black and white in policies and processes. Influence your teams through your own example and by being a role model so that there is no confusion within the teams on the “right” way to do things.

Lean Quote: Leaders Need to be Proactive, Not Just Reactive

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"One of the tests of leadership is the ability to recognize a problem before it becomes an emergency."   —  Arnold Glasow   

Leaders need to be proactive, not just reactive. If you find yourself spending all of your time trying to put out fires, then you aren't using your time effectively.

The success of a company can depends to a large extent on the ability of its staff to solve problems effectively, both in their day-to-day work and through innovation. We are all faced with problems to solve in our workday. We are often not in control of the issues we face at work or home. Problems just present themselves. And chances are the issues you're facing aren't so cut and dry. Having the right attitude can make the difference between success and failure.

The starting point for improvement is to recognize the need. Kaizen emphasizes problem awareness and identification. Once problems are identified, the problems must be solved consequently. Kaizen is a problem solving process which requires the use of various problem solving tools. In Kaizen, the mindset of “no problem” or “no opportunity” must be carefully avoided.

Opportunities for improvement exist in all aspects of every industry and can be identified by every person in any business. With the right culture of continuous improvement, problems, and technology, conscious identification of opportunities for improvement can transform a company into a more efficient, high-quality business.

Possessing good problem solving skills does not make people automatically use them to the benefit of the organization. They need encouragement, support and guidance in applying them to the organization’s problems.

A proactive leader identifies potential issues before they arise and takes steps to address them, actively seeking solutions rather than simply reacting to problems when they occur; this often involves anticipating challenges, gathering information, and engaging their team in brainstorming to develop preventative measures.

Leadership is as much about behavior as it is about strategy. By embodying the qualities you value, you inspire your employees to emulate these behaviors, fostering a workplace where respect is a natural byproduct of exemplary leadership. When you consistently act with integrity and professionalism, you set a high standard for your team to follow.

Lean Quote: Good Friday is a Day of Hope

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Good Friday is a day of hope. It is a day where we look forward to a brighter tomorrow. Many things have happened to change the course of our lives, but it has not shaken our faith."  — Rev Dr Peola Hicks

Hope is the one thing that lifts the human spirit and keeps us going despite our difficulties that we face. Hope looks beyond life’s hardships to a better, brighter tomorrow. It keeps us believing and expecting that out of today’s darkness, tomorrow’s light will shine brightly. Hope is seeing the future; a future we can attain if we keep moving forward and, as needed, adjusting, and adapting. A leader’s hopeful outlook enables people to see beyond today’s challenges to tomorrow’s answers.

Leaders must give hope for the future, mobilize people in a direction, and believe deep in the core of who they are that there are great opportunities on the horizon. Here are 7 ways leaders can instill hope:

•         Be visible. Be Present.
•         Be as open, honest, and as fair as possible.
•         Emphasize Optimism.
•         Encourage and Motivate.
•         Focus on Possibility.
•         Let your people know how much you Value them.
•         Invest in People

Giving hope to your people combines the alignment, engagement, and vision of the organization. A leader's ability to do so will reap enormous benefits for your organization and your people.

Hope is not always a guarantee for success, but a leader will take the slightest amount of hope to chip away at the barriers of reality and impossibility. An astute leader will dove-tail hope into the vision and mission of their organization. They will work to make sure that everyone is "laser focused" on the task at hand. More importantly, they will make the vision bigger than the obstacles that threaten the mission itself.

The ability to instill hope is a necessary leadership trait. The leaders’ hope surrounds the belief that his/her goal will be attained. It enables one to face tough times with creativity and resilience. Leading in these uncertain times requires inspiration more than ever.