Floor Tape Store

Wednesday, October 1, 2025

Lean Tips Edition #322 (#3856 - #3870)

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.


Here is the next addition of tips from the Facebook page:


Lean Tip #3856 – Change Starts with “Why’ to Build Alignment

Every meaningful improvement effort starts with clarity of purpose. Too often, organizations rush into changes without explaining the deeper reason behind them. This leads to confusion, resistance, and a lack of ownership. When people understand the “why,” they see how their work connects to the bigger picture.

Leaders should consistently tie improvements back to customer needs, organizational goals, and team benefits. For example, instead of saying “we’re changing this process to reduce cost,” frame it as “we’re simplifying this process so we can serve our customers faster and reduce frustration for you.” Purpose creates motivation, and motivation fuels sustainable improvement.

Lean Tip #3857 – Go See the Work: The Power of Gemba Walks

The Japanese word Gemba means “the real place”—where value is created. In Lean, leaders are expected to leave their offices and observe work directly at the Gemba. This builds understanding that no report, chart, or dashboard can fully provide.

A Gemba walk is not about fault-finding but about curiosity. Ask frontline employees what challenges they face, what ideas they have, and what’s getting in their way. Listen more than you talk. Over time, these visits create trust, uncover improvement opportunities, and show employees that leadership values their perspective.

Lean Tip #3858 – Focus on Waste, Not People

One of the greatest misconceptions about Lean is that it’s about cutting jobs. In reality, Lean is about cutting waste—activities that consume resources but add no value. Examples include excess motion, waiting, rework, or overproduction. When waste is removed, employees gain more time to focus on value-added work.

By making this distinction clear, leaders build psychological safety. Employees won’t fear improvements if they know their role is secure. Instead, they will actively help identify waste because they see it as a way to make their work easier and the customer experience better.

Lean Tip #3859 – Use Standard Work as a Foundation for Improvement

Standard work is often misunderstood as rigid and restrictive. In Lean, it is the opposite: it provides a stable baseline that allows innovation. When processes are consistent, abnormalities become visible. Teams can then improve with confidence because they know where the starting point is.

For example, if five employees perform the same task five different ways, it’s impossible to know what works best. But with a documented standard, the team can identify variation, test improvements, and refine the standard. This cycle of consistency and improvement accelerates learning and ensures that progress sticks.

Lean Tip #3860 – Small Improvements Add Up to Big Wins

Change doesn’t always need to be a large, disruptive project. Lean teaches that small, incremental improvements—often called kaizen—are more powerful because they are easier to implement, less disruptive, and build momentum.

Encourage employees to solve problems in their daily work. A simple fix, like rearranging tools for easier access, can save minutes each shift—adding up to hours over time. Multiply that across hundreds of employees and you create significant gains. Culture change happens when improvement becomes everyone’s everyday responsibility, not just management’s.

Lean Tip #3861 – Visualize the Work to Drive Clarity

Work that is invisible is difficult to manage. Visual management makes processes, performance, and problems visible so they can be addressed quickly. Simple tools like whiteboards, process maps, and status lights create shared understanding.

For example, a team using a visual board to track daily tasks can immediately see when work is behind schedule or if a bottleneck is forming. These visuals prompt quick discussions, align the team, and reduce the need for endless status meetings. Visibility creates accountability and shared ownership.

Lean Tip #3862 – Respect for People is the Core of Lean

Respect is not just a value—it’s a system of behaviors. In Lean, respecting people means involving them in decisions, listening to their ideas, and equipping them with the skills and tools to succeed. Without respect, Lean becomes a hollow set of tools.

When employees feel valued, they contribute ideas freely, take ownership of problems, and support one another. Respect also means recognizing contributions, protecting work-life balance, and ensuring improvements make jobs safer and more satisfying. Continuous improvement and respect go hand-in-hand.

Lean Tip #3863 – Uncover Root Causes with the 5 Whys

Surface-level fixes rarely solve long-term problems. The “5 Whys” method helps teams dig deeper to identify the root cause. By repeatedly asking “why” after each answer, you often move past symptoms to the underlying issue.

For instance, a late shipment might initially seem like a scheduling problem. But after asking “why” several times, you may uncover an issue with inaccurate inventory counts. Fixing the inventory system solves not only the late shipment but also prevents future errors. Root cause thinking saves time and prevents frustration.

Lean Tip #3864 – Celebrate Problems as Opportunities

Many organizations hide or punish problems. In Lean, problems are treasures because they point to where improvements are needed. Leaders should create an environment where employees feel safe to surface issues without fear of blame.

When teams see leaders celebrating the discovery of problems, it shifts the culture. Instead of sweeping issues under the rug, employees will proactively raise them. This mindset transforms problems into opportunities for learning, growth, and innovation.

Lean Tip #3865 – Empower the Frontlines to Lead Change

Frontline employees know processes best because they live them daily. Empowering them to experiment, suggest changes, and test improvements unleashes creativity and ownership. Instead of waiting for top-down fixes, frontline-driven change happens faster and sticks longer.

Practical ways to empower include giving teams small budgets for improvements, celebrating implemented ideas, and providing coaching rather than answers. When employees know they are trusted to make changes, engagement rises and results improve.

Lean Tip #3866 – Measure What Truly Matters

Metrics drive behavior—but only if they measure the right things. Too often, organizations track vanity metrics that don’t reflect value for customers. Lean emphasizes leading indicators tied to flow, quality, and customer satisfaction.

For example, measuring how quickly issues are resolved is more meaningful than tracking how many issues are logged. When employees see how their daily work connects to meaningful metrics, they feel accountable and motivated to improve performance.

Lean Tip #3867 – Create a Culture of Learning and Curiosity

Lean is fundamentally about learning. Mistakes, experiments, and adjustments are part of the process. Leaders must model curiosity by asking questions, encouraging experimentation, and rewarding effort—not just results.

A learning culture treats failures as stepping stones. When employees see that lessons are valued as much as outcomes, they are more willing to try new ideas. Over time, this mindset fosters adaptability, resilience, and innovation.

Lean Tip #3868 – Make Improvement a Daily Habit

Continuous improvement isn’t an occasional workshop—it should be built into daily work. Even five minutes a day to identify problems, test small changes, or reflect on lessons learned can transform performance over time.

Leaders should set expectations that improvement is part of every role. Daily team huddles, quick reflection sessions, and visible tracking of small wins reinforce the idea that improvement is ongoing. Over time, this habit becomes part of the culture.

Lean Tip #3869 – Lead as a Coach, Not a Commander

In Lean, leadership shifts from directing to developing. Leaders act as coaches who grow their team’s problem-solving skills. Instead of providing solutions, they ask questions like: “What do you see? What’s the root cause? What options could we test?”

This coaching approach builds capability and confidence. Employees learn to think critically, take ownership, and solve problems independently. When leaders remove barriers and guide rather than dictate, teams become stronger and more resilient.

Lean Tip #3870 – Progress Over Perfection: Just Start

Perfection is the enemy of progress. Waiting for the perfect solution delays improvement and discourages action. Lean emphasizes experimentation: try something small, learn from it, and adjust.

Quick, imperfect changes create momentum. They demonstrate that improvement is possible and encourage further ideas. Over time, these small, imperfect steps add up to transformational results. In Lean, action beats hesitation every time.

 

Subscribe to my feed Subscribe via Email LinkedIn Group Facebook Page @TimALeanJourney YouTube Channel SlideShare