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Monday, December 1, 2025

Lean Tips Edition #325 (#3901 - #3915)

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.


Here is the next addition of tips from the Facebook page:


Lean Tip #3901 – Teamwork is the Foundation of Continuous Improvement

True Lean transformation starts with teamwork. The most effective Lean systems are built on collaboration, not competition. When individuals come together around a shared purpose, they can solve complex problems, generate new ideas, and sustain improvements that no one could achieve alone.

Building teamwork requires intentional effort. Create opportunities for people to work across functions, share perspectives, and align around customer value. When everyone sees how their role connects to the bigger picture, they take ownership of improvement efforts. Strong teams are not accidental—they are the result of trust, communication, and a shared belief that together, we can always make things better.

Lean Tip #3902 – Build Trust Before You Ask for Change

Lean relies heavily on people’s willingness to change how they work. But people won’t embrace change from leaders they don’t trust. Trust is built through consistency, transparency, and fairness. When employees believe their leaders listen and genuinely care about their success, they are far more likely to support new initiatives.

Start small—follow through on your promises, admit when you don’t have all the answers, and show appreciation for honest feedback. These actions communicate integrity and reliability. Before asking your team to change a process or adopt a new standard, ensure you’ve earned their confidence. Change without trust feels like control, but change built on trust feels like progress.

Lean Tip #3903 – Visual Management Strengthens Team Alignment

Visual management is one of the most powerful Lean techniques because it makes the invisible visible. When performance, problems, and priorities are clearly displayed, teams can align and act quickly. A well-designed visual system allows anyone to understand the current condition of the process at a glance—whether things are on track or need attention.

Use visual boards, Kanban systems, and process maps to communicate information openly. Make them team-owned, not management-owned. When people contribute to creating and maintaining these visuals, they develop ownership and engagement. Visual management is more than a display—it’s a communication system that reinforces accountability, collaboration, and shared responsibility for improvement.

Lean Tip #3904 – Lead with Questions, Not Answers

Effective Lean leaders don’t dictate solutions—they develop problem solvers. One of the best ways to do that is to lead with questions. Instead of telling your team what to do, ask questions that help them think deeply: What do you see? Why is this happening? What could we try next?

By asking rather than telling, you empower people to explore, learn, and discover insights for themselves. This approach builds confidence and critical thinking skills. Over time, teams become self-sufficient in problem-solving and improvement. Great leaders understand that their job isn’t to provide all the answers, but to create the environment where the best answers emerge from the team.

Lean Tip #3905 – Focus on the Process, Not the Person

When problems occur, our instinct is often to look for someone to blame. But Lean teaches us that nearly all performance problems are process problems, not people problems. Systems drive behavior. If you want consistent results, you must design consistent processes.

Shifting focus from people to process creates a safer, more constructive environment. Employees feel comfortable raising issues and suggesting improvements because they know they won’t be blamed for systemic failures. As a leader, model this behavior by asking “What in the process allowed this to happen?” rather than “Who caused this?” When you improve the process, you protect your people and your performance simultaneously.

Lean Tip #3906 – Use Leading Metrics to Drive Proactive Action

Metrics are the dashboard of Lean management, but not all metrics are created equal. Lagging metrics—such as monthly sales or defect rates—tell you what already happened. Leading metrics, on the other hand, predict what will happen. They give you the opportunity to act before results deteriorate.

Examples of leading metrics include the number of completed training sessions, frequency of preventive maintenance, or percentage of improvement ideas implemented. These measures are actionable and forward-looking. Use them to drive daily management and proactive problem solving. By balancing leading and lagging indicators, you can better guide your team toward sustained improvement rather than reacting to problems after they occur.

Lean Tip #3907 – Teach Problem-Solving as a Daily Habit

Problem-solving is not reserved for special events or projects—it should be part of everyone’s daily work. When employees learn structured methods like PDCA (Plan-Do-Check-Act) or A3 thinking, they can tackle small issues before they grow into large ones.

Create a culture where continuous improvement is expected and supported. Encourage team members to identify and address problems in real time. Recognize those efforts, even if the outcomes aren’t perfect. Over time, your organization will build a collective capability to learn, adapt, and improve continuously. Problem-solving isn’t just a skill—it’s the muscle that strengthens Lean thinking every day.

Lean Tip #3908 – Servant Leaders Ask: “How Can I Help You Succeed?”

Servant leadership lies at the heart of Lean. A servant leader’s goal isn’t to command, but to enable. They remove obstacles, provide resources, and coach their teams to perform at their best. This mindset transforms the leader’s role from boss to supporter.

Ask your team regularly: “What’s standing in your way?” and “How can I help you succeed?” By focusing on the needs of your people, you demonstrate respect and earn trust. When employees feel supported, they’re more willing to experiment, take ownership, and collaborate openly. Servant leadership builds strong teams capable of sustaining continuous improvement over the long term.

Lean Tip #3909 – Celebrate Small Wins Frequently

In the rush to achieve big goals, it’s easy to overlook the small victories that happen every day. But those small wins are the fuel of continuous improvement. Each time a team solves a problem, eliminates waste, or implements a better standard, they’ve made real progress toward excellence.

Celebrate those achievements—publicly and sincerely. Recognition reinforces the right behaviors and motivates others to contribute. It doesn’t have to be elaborate; a simple thank-you or a story shared at a team meeting can make a big difference. Remember, Lean is a journey made up of thousands of small steps. Every win, no matter how small, deserves to be noticed.

Lean Tip #3910 – Standard Work Creates the Baseline for Improvement

Standard work is the foundation of Lean. It defines the best known way to perform a task today—so tomorrow, we can make it even better. Without standards, improvement is impossible, because there’s no baseline for comparison.

Developing standard work should be a collaborative process. Involve the people who do the work every day; their input ensures practicality and ownership. Once in place, use standards as living documents—update them as improvements are made. Standard work stabilizes processes, ensures consistency, and provides the structure needed to drive meaningful, lasting improvement.

Lean Tip #3911 – Reflection Turns Experience into Learning

Experience alone doesn’t guarantee growth—reflection does. Taking time to pause, review, and think critically about what happened is essential to continuous improvement. Reflection allows teams to capture lessons learned, identify what worked, and understand what didn’t.

After every project, Kaizen event, or even a busy week, build in reflection time. Ask questions like: What did we set out to do? What actually happened? Why was there a difference? And what can we do better next time? These discussions transform activity into insight and insight into progress. Lean organizations that make reflection part of their daily rhythm consistently learn faster and perform better.

Lean Tip #3912 – Share Best Practices Openly and Often

In too many organizations, improvement ideas stay trapped within one team or department. The true power of Lean comes when those ideas are shared freely. Sharing best practices helps spread success across the organization, saving time, avoiding duplicate effort, and inspiring new thinking.

Establish regular opportunities for sharing—Lean fairs, improvement showcases, or short “show and tell” sessions at team huddles. Make it easy for teams to learn from one another. When people see that their ideas make a broader impact, they feel valued and motivated to keep improving. Collaboration and openness turn isolated wins into organizational excellence.

Lean Tip #3913 – Empower Teams to Solve Problems at the Source

The people closest to the work often have the best understanding of what’s going wrong—and how to fix it. Empowering teams to identify and solve problems at the source builds both engagement and capability. Rather than waiting for management intervention, employees can take immediate, informed action.

Provide your teams with problem-solving tools, time, and encouragement. Recognize their efforts publicly to reinforce accountability and pride in ownership. When employees feel empowered to address issues directly, they become active participants in continuous improvement. This decentralized approach accelerates problem resolution and creates a culture of responsibility and initiative.

Lean Tip #3914 – Visualize Flow to Identify Waste

Seeing is understanding. Many process problems remain hidden until you make the work visible. Tools like value stream mapping and process flow diagrams allow teams to visualize how materials, information, and people move through a system. Once flow is visible, waste becomes easier to identify.

Bring your team together to map the current state of a process. Discuss delays, rework, or bottlenecks. Then design a future-state map that represents your ideal flow. This shared visualization not only reveals waste but also unites the team around a common vision for improvement. Lean thinking always begins with seeing the flow.

Lean Tip #3915 – Metrics Should Drive Behavior, Not Fear

Metrics are vital for tracking progress, but if used poorly, they can create anxiety and resistance. When numbers are weaponized, people focus on protecting themselves rather than improving the process. Metrics should motivate, inform, and align—not intimidate.

Choose measures that reinforce collaboration and learning. Share results transparently, discuss them constructively, and focus on trends rather than single data points. Encourage teams to ask, “What can we learn from this?” instead of “Who’s at fault?” A positive approach to metrics fosters engagement and drives meaningful improvement.

 

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