Lean Quote: Learn, Unlearn, Relearn
- Change Management, Lean Quote
- June 12, 2026

People are often quite uncomfortable with change, for all sorts of understandable reasons. This can lead them to resist it and oppose it. This is why it’s important to understand how people are feeling as change proceeds, so that you can guide them through it and so that – in the end – they can
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There is quite a bit of debate about the origin of this little statement. The Renaissance astronomer Rhaticus suggested that if you can measure something, then you have some control over it, and the Hawthorne Effect is a great example of this principle in action. There are many ways for ensuring that effective measures and
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The Hawthorne effect is named after a series of experiments that changed the way we think about work and productivity. While previous studies had already focused on individuals and how their performance could be improved, the Hawthorne experiments placed the individual in a social context for the first time. The experiments, which took place at
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We’ve all heard the saying, it takes a village. In a Lean organization this is absolutely true. We all have roles in our organizations but it takes teamwork to be successful. Lean takes everyone working together. Change must happen not to, but with employees. Management has to invest in the employees’ understanding of this new
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The animal kingdom has survived for millions of years on a simple concept: Adapt or disappear. So why do we, the more intelligent of species (big assumption), seem to have such a difficult time with change? The answer is fear. And, what do we fear? If you think about it, all fear is born out
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Culture is the sum of people’s habits in doing their work. Changing culture should not be targeted per se, instead target the management system and the culture change will follow. 20% of a Lean transformation is covered by physical changes and the other 80% is more difficult because it involves deeply ingrained work habits. A
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