• Empowering Employees is About Coaching Not Managing

    Empowering Employees is About Coaching Not Managing0

    Employee empowerment has been described and defined in many ways but is generally accepted as: the process of enabling an employee to think, behave, act, react and control their work in more autonomous ways, as to be in control of one’s own destiny. Empowerment may not be a new concept to you, but many organizations

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  • Dealing with Concrete Heads

    Dealing with Concrete Heads0

    The term “concrete head’ is the result of a Japanese translation. A concrete head is someone who is resistant to the changes that Lean brings. Obviously this is a derogatory term. I like the image for someone who doesn’t want to get it. But remember concrete takes a while to set-up. Don’t give up too

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  • Lean Leaders Focus on Development

    Lean Leaders Focus on Development0

    Successful leaders understand the difference between things and people in an organization. They know that it’s important to manage things, but that it’s even more important to lead people. Leaders don’t just mouth empty phrases like “people are our greatest resource;” they demonstrate by their actions that people – not strategy, products, plans, processes, or

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