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Establishing Smart Goals Ensures Clarity 0
- Sharing Best Practices
- August 7, 2013
Performance goal setting is an important activity that is closely related to quality improvement. The process of setting goals can serve as a road map to your success. Goals set for departments, teams, or individuals should be linked to the organization’s mission, purpose, and strategic plans. One process for helping you set clear, achievable goals
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Daily Lean Tips Edition #51 0
- Lean Tips
- August 6, 2013
For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
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Ten Inhibitors of Continuous Flow 0
- Lean Basics, Lean Definition
- August 5, 2013
A Lean Enterprise is centered on the concept of flow. Once value added activities and necessary non-value activities are identified, improvement efforts are directed toward making the activities flow. Flow is the uninterrupted movement of product or service through the system to the customer. An obvious question is why the processes we operate at the
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Lean Quote: Humility Shows Respect Toward Other People 0
- Lean Quote
- August 2, 2013
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Five Traits of a Customer-Focused Organization 0
- Lean Basics, Quality
- July 30, 2013
Organizations that consistently outperform their competitors share one defining characteristic: they operate as a customer-focused organization. Rather than viewing decisions through internal constraints, these organizations evaluate every action through the customer’s perspective. This shift represents a fundamental change in how quality, leadership, and operational excellence are defined. As markets evolve and customer expectations rise,
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Key Organizational Metrics and How to Make Them Effective 0
- Lean Management
- July 29, 2013
Most businesses understand the value of using metrics to assess the state of their company and validate the company is heading in the right direction. Organizational metrics, sometimes called Key Performance Indicators (KPI), are developed to understand the overall health of an organization. They provide the fundamental element of balanced scorecards and dashboards, which are
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