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Friday, October 15, 2010

Lean Quote: Effective Listening

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Of all the skills of leadership, listening is the most valuable—and one of the least understood. Most captains of industry listen only sometimes, and they remain ordinary leaders. But a few, the great ones, never stop listening. That's how they get word before anyone else of unseen problems and opportunities." — Peter Nulty, National Business Hall of Fame Fortune Magazine

The following keys are a positive guideline to better listeing.  In fact, they are at the heart of delevoping better listening habits that could last a lifetime.

Now the choice is yours.  Are you going to be a bad listener or a good listener?

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