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Wednesday, August 3, 2011

Guest Post: Using Single Point Lessons as a Teaching Aide

Today I am happy to be guest blogging on Christian Paulsen's Lean Leadership Blog. Chris recently did a couple guest posts while I was on vacation and now I get to return the favor. I decided that I would talk about the benefits of using a single point lesson as a teaching aide.

It is often said that lean is 90% people and 10% tools. Knowledge is the factor which determines the rate of change in organizations. How do we learn and teach this knowledge within our organization? Many organizations use a “train the trainer” method where knowledge is handed down from one individual to the next. This is like the school age game “telephone” where one person tells a story to someone who tells someone else and so on till the end of the line where the final result is a variant of the original. The variation from this type of training can result in confusion, longer cycle times, rework, and defects.

A lean tool that can be employed for teaching is a Single Point Lesson, SPL (or One Point Lesson). Single point lessons originated from TPM (Total Productive Maintenance) as a method to teach knowledge and skills necessary for autonomous maintenance.

Keeping in mind this mantra:

  • Teaching occurs when an opportunity for Learning is presented.
  • Learning occurs when there is a change in behavior.
  • Teaching is only VALUABLE when there is a subsequent change in behavior.

To learn about about single point lessons and to see an example continue reading here.

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