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Thursday, August 7, 2025

Lean Quote: Eiji Toyoda's Respect for People

Eiji Toyoda’s Legacy: Respect for People in the Toyota Production System

On Fridays, we reflect on powerful Lean quotes that help us pause, learn, and grow. Words from visionary leaders don’t just inspire—they remind us of the foundational principles that drive long-term success.

This week’s quote comes from Eiji Toyoda, one of the most influential figures in modern manufacturing and a key architect of what we now know as the Toyota Production System (TPS):

"…employees are offering a very important part of their life to us. If we don’t use their time effectively, we are wasting their lives."
Eiji Toyoda, Former President and Chairman of Toyota Motor Corporation

This quote isn’t just motivational—it defines one of the core Toyota Production System principles: Respect for People. Toyoda’s philosophy highlights a truth often forgotten in traditional management: time is life, and wasting it is disrespectful.


What Is the Toyota Production System (TPS)?

The Toyota Production System is a manufacturing philosophy that aims to eliminate waste, improve quality, and maximize customer value. TPS forms the backbone of modern Lean manufacturing practices worldwide.

Key Historical Milestones of TPS:

Year

Milestone

1937

Toyota Motor Corporation founded

1948

Taiichi Ohno joins Toyota and begins experimenting with process improvements

1950s

Post-war shortage leads Toyota to focus on efficiency over mass production

1960s

TPS formalized with Just-in-Time (JIT) and Jidoka (automation with a human touch)

1970s

Eiji Toyoda and Taiichi Ohno solidify Kaizen, standardized work, and respect for people

1980s

Western manufacturers begin adopting TPS practices, leading to the birth of Lean Manufacturing


TPS vs Lean Manufacturing: Understanding the Difference

While the terms TPS and Lean Manufacturing are often used interchangeably, they’re not exactly the same. Lean manufacturing is an evolution of TPS principles, adapted for broader use across industries and cultures.

Aspect

Toyota Production System (TPS)

Lean Manufacturing

Origin

Developed internally at Toyota

Derived from TPS

Focus

Elimination of waste, respect for people, JIT

Waste elimination, flow efficiency

Tools

Kanban, Andon, Jidoka, Kaizen

5S, Value Stream Mapping, A3 Thinking

Culture

Deep-rooted in Japanese work culture

Adapted to global business environments

Philosophy

Human-centered and long-term

Sometimes tool-focused in practice


Embedding Lean Into Company Culture

Eiji Toyoda’s approach to leadership wasn’t about implementing tools—it was about embedding Lean into the company culture. The "Respect for People" pillar is what distinguishes Lean culture vs traditional culture.

Traditional Culture vs Lean Culture

Dimension

Traditional Culture

Lean Culture

Leadership

Top-down directives

Servant leadership, mentorship

Communication

Hierarchical, siloed

Open, cross-functional

Learning

Training is event-based

Continuous improvement mindset

Mistakes

Punished

Treated as learning opportunities

Employee Role

Execute tasks

Solve problems, drive innovation


Eiji Toyoda and the Cost of Wasted Time

Toyoda emphasized that inefficient workflows aren’t just bad for business—they’re disrespectful to the human beings doing the work. This mindset isn’t philosophical fluff. It’s backed by data.

Time Wasted at Work: Survey Insights

A global survey of over 100,000 employees in 2,000+ companies revealed shocking stats:

Metric

Percentage

Employees who say their company uses their time wisely

12%

Employees who frequently have to ask their manager what to do

51%

Employees who can’t find what they need to do their best work

71%

Employees who think an Xbox works better than their work tools

81%

💡 These statistics reflect a failure to apply TPS kaizen and continuous improvement in the workplace.


Respect for People = Respect for Time, Skills, and Growth

One of the least discussed but most crucial Toyota Production System principles is human development. It’s easy to invest in machines or software. It’s harder—but more valuable—to invest in people.

Key Ways to Practice “Respect for People” in TPS:

  • Provide clarity: Ensure every team member knows what adds value and what doesn’t.

  • Remove barriers: Give people the tools, data, and autonomy to solve problems.

  • Develop skills: Offer on-the-job and off-the-job training to unlock their full potential.

  • Engage in Kaizen: Allow employees to lead improvements through small, iterative changes.

  • Eliminate wasted effort: Streamline meetings, approvals, and workflows.


Final Thought: Respect Is the Foundation of Lean

In remembering Eiji Toyoda, we aren’t just honoring a man who lived to 100—we're honoring a philosophy that changed the world.

If you're serious about implementing Lean, start by embracing this mindset: Respect your people's time like it’s your most valuable resource—because it is. That’s not just good leadership. That’s Lean.


Quick Action Tip:

Want to avoid becoming one of the 88% of companies disrespecting their employees’ time?
Start your week with a Gemba walk—go to the place where work happens, ask questions, listen, and learn. Then act on what you hear.



See Mark Graban’s post: Eiji Toyoda, Credited with Developing TPS and Expanding Toyota into North America, Passes Away at 100 , Bill Waddell’s post: Eiji Toyoda – the Master Innovator , Jon Miller’s post: The Man Who Saved Kaizen, and Karen Martin’s post: Eiji Toyoda: A Consummate Leader (1913-2013) for more great tributes to Eiji Toyoda.


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