• Lean Quote: Success is Buried on the Other Side of Frustration

    Lean Quote: Success is Buried on the Other Side of Frustration0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • 10 Powerful Process Mapping Tips

    10 Powerful Process Mapping Tips0

    Process mapping is often the first step in business process improvement. It is a necessary activity that provides a baseline from which improvements can be measured and is the key to identifying and localizing opportunities for improvement. Therefore, it is important to capture the right information to help steer process improvement initiatives in the right

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  • 5 Keys to Effective and Empathic Listening

    5 Keys to Effective and Empathic Listening0

    Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated. Applying active listening, allows you and other individuals to engage in a dialogue where you are both equipped with clarity and understanding

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  • Lean Quote: Find and Develop the Potential Within You

    Lean Quote: Find and Develop the Potential Within You0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Building a Successful Team

    Building a Successful Team0

    Everyone is an organization plays an important role in it is overall performance. It is no longer enough to be good, you must be exceptional. It is no longer enough to have satisfied customers, you must seek to develop loyal and delighted customers. It is no longer enough to maintain. You must be aggressive, responsive,

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  • Lean Tips Edition #103 (1546 – 1560)

    Lean Tips Edition #103 (1546 – 1560)0

    For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to

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