A Lean Journey 
A
mature Lean organization is based on “Respect for People”. Respect for people is about building mutual
trust and human development. Lean
managers must take responsibility for other people reaching the objectives they
set. They seek to develop and engage
individuals through their contribution to team performance.
mature Lean organization is based on “Respect for People”. Respect for people is about building mutual
trust and human development. Lean
managers must take responsibility for other people reaching the objectives they
set. They seek to develop and engage
individuals through their contribution to team performance.
There
are 3 essential elements of Respect for People that start with “A” which
managers need for a sustainable Lean culture:
are 3 essential elements of Respect for People that start with “A” which
managers need for a sustainable Lean culture:
Alignment – Means of
connecting objectives and capabilities.
connecting objectives and capabilities.
Tell
your employees the most important goals for your organization and let them know
of the progress towards those goals. Help people feel they are a part of
something bigger than themselves or their job by sharing your company’s overall
vision. If the goals are unclear then the employees are not sure what they are
being asked to do.
your employees the most important goals for your organization and let them know
of the progress towards those goals. Help people feel they are a part of
something bigger than themselves or their job by sharing your company’s overall
vision. If the goals are unclear then the employees are not sure what they are
being asked to do.
Autonomy – Being competent
and empowered to make decisions.
and empowered to make decisions.
Develop
exceptional people and teams who follow your company’s philosophy. The desire
of people to be self-directed is autonomy. To create an autonomous environment where
people can self-direct, you need to inspire people, and help them to discover
their talents, sometimes talents they were not aware they had.
exceptional people and teams who follow your company’s philosophy. The desire
of people to be self-directed is autonomy. To create an autonomous environment where
people can self-direct, you need to inspire people, and help them to discover
their talents, sometimes talents they were not aware they had.
Accountability – To do what we say
we will do and uphold our commitments.
we will do and uphold our commitments.
To
successfully empower someone, we must also assign accountability. Empowering employees
without associated expectations is confusing and ineffective. Empowerment happens when employees use the
company tools to solve problems.
successfully empower someone, we must also assign accountability. Empowering employees
without associated expectations is confusing and ineffective. Empowerment happens when employees use the
company tools to solve problems.
Lean
is both sub-optimal and unsustainable without the Respect for People part. If
you are serious about the longevity of Lean in your organization you will need
to focus on this aspect and encourage it.
is both sub-optimal and unsustainable without the Respect for People part. If
you are serious about the longevity of Lean in your organization you will need
to focus on this aspect and encourage it.
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