• Five Traits of a Customer-Focused Organization

    Five Traits of a Customer-Focused Organization0

      Organizations that consistently outperform their competitors share one defining characteristic: they operate as a customer-focused organization. Rather than viewing decisions through internal constraints, these organizations evaluate every action through the customer’s perspective. This shift represents a fundamental change in how quality, leadership, and operational excellence are defined. As markets evolve and customer expectations rise,

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  • The Right Order of MUDA, MURA and MURI

    The Right Order of MUDA, MURA and MURI0

    When you ask a number of people to explain Lean Manufacturing in one sentence, most of them will answer: “eliminate waste”. The reason is that eliminating waste, or Muda is a relatively easy way of identifying the low hanging fruits for improvement in an organization. However, Muda is not the only ‘M’ Toyota has built

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  • Guest Post: How 5S Strategies Can Help You Organize Your Tools with Ease

    Guest Post: How 5S Strategies Can Help You Organize Your Tools with Ease0

    Today, I am happy to introduce another guest post by Mike Wilson from Creative Safety Supply. Mike enjoys blogging and reading about the lean manufacturing niche. He is invested in Creative Safety Supply, known for its safety products to help manufacturers with their 5S and Lean Projects. Mike is going to talk about the importance of 5S,

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  • The Eight Wastes of New Product Development

    The Eight Wastes of New Product Development0

    The first step in eliminating waste from New Product Development (NPD), and thus improving the process, is to learn to identify the eight wastes. By closely examining the entire NPD process from a Lean perspective, the opportunities to drive out waste and increase value will become obvious. Defects Defects are the result of executed processes

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  • Check to Solve Problems

    Check to Solve Problems0

    A simple, pragmatic problem solving methodology is the Plan, Do, Check, Act (PDCA) approach. It begins with a Planning phase in which the problem is clearly identified and understood. Potential solutions are then generated and tested on a small scale in the “Do” phase, and the outcome of this testing is evaluated during the Check

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  • The Six-Step Problem-Solving Process

    The Six-Step Problem-Solving Process0

    We are all faced with problems to solve in our workday. There are many problem-solving methods, and the six-step method is just one of them. The problem for most people is that they do not use one process to solve problems and issues or to make decisions. Another problem is that people are not consistent

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