8 Lessons for Sustaining Excellence
- Leadership, Lean Management
- March 25, 2026

Business managers are constantly asked to assess if employees are performing to expectations. If employees are not, managers must take steps to remedy the situation. But what happens if lousy management is to blame for underperformance? There are obvious signs that a company is on the wrong management track, such as declining sales and revenue,
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There is often a missing link in many Lean organizations – which is, the set of leadership structures and behaviors that constitute a lean management system. People frequently equate ‘Lean’ with the tools used to standardize processes and generate efficiencies; and organizations tend to focus more on the implementation of these tools. However, implementing tools
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Lean improvement involves both tactical and strategic efforts for high performance impact. Tactical work is a term used to describe the actions that support day-to-day operations. Lean organizations make use of Daily Management systems, a structured process to focus employee’s actions to continuously improve their day-to-day work. Daily Management include activities like daily huddles, visual
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The catchball is an important part of any planning process, but it is something that is all too often just glossed over. When done properly the catchball encourages leadership and team members to dialogue about a particular topic in an efficient and productive manner. It can help to break down the walls which are all too often placed
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Introduction to Catchball in Lean Management Catchball in Lean management is one of the most practical and effective methods for achieving clarity, alignment, and execution excellence within an organization. Rooted in the principles of Lean thinking, Catchball is a structured, fact-based dialogue that reduces ambiguity and misinterpretation during strategic planning. This approach is a
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Hoshin Kanri (also called Policy Deployment) is a method for ensuring that the strategic goals of a company drive progress and action at every level within that company. This eliminates the waste that comes from inconsistent direction and poor communication. Hoshin Kanri strives to get every employee pulling in the same direction at the same
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