Lean Quote: Lean Leadership: It’s About Caring — Not Commanding
- Leadership, Lean Quote
- March 20, 2026

Accurate problem statements save time and effort by focusing the team on root cause identification. A well-stated problem statement is a clear and concise statement that describes the symptoms of the problem to be addressed. It speeds a robust corrective action process by identifying potential root causes and eliminating bias and noise. Unfortunately, many don’t
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On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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In business, quality—like beauty or value—is not determined by internal opinions or technical specifications alone. Customer-defined quality is shaped by how customers perceive, experience, and evaluate the value they receive. This perception is dynamic, evolving as products mature, innovations emerge, and competitors introduce new alternatives. Understanding what quality in business is requires shifting focus away
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On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Human beings can definitely learn by hearing, reading, watching, seeing, and analyzing…but when it comes to getting results there is no better way than to learn by DOING. If you want to learn how to drive, you have to drive. Humans are natural learners. They learn from everything they do. When they watch television, they
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On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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