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Lean Quote: A Leader Must Be A Good Teacher 0
- Lean Quote
- August 9, 2013
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Establishing Smart Goals Ensures Clarity 0
- Sharing Best Practices
- August 7, 2013
Performance goal setting is an important activity that is closely related to quality improvement. The process of setting goals can serve as a road map to your success. Goals set for departments, teams, or individuals should be linked to the organization’s mission, purpose, and strategic plans. One process for helping you set clear, achievable goals
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Daily Lean Tips Edition #51 0
- Lean Tips
- August 6, 2013
For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
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Ten Inhibitors of Continuous Flow 0
- Lean Basics, Lean Definition
- August 5, 2013
A Lean Enterprise is centered on the concept of flow. Once value added activities and necessary non-value activities are identified, improvement efforts are directed toward making the activities flow. Flow is the uninterrupted movement of product or service through the system to the customer. An obvious question is why the processes we operate at the
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Lean Quote: Humility Shows Respect Toward Other People 0
- Lean Quote
- August 2, 2013
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Five Traits of Customer Focused Organizations 0
- Lean Basics, Quality
- July 30, 2013
The importance of the quality function within the organization has been evolving along with that of the customer. Organizations focused on their customers consistently outperform their competition. A truly customer-focused organization sees things through the “lens of the customer” not the “lens of the organization”. Customer-driven organizations share certain traits. Flattened hierarchies. When customers are
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