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  • The Tipping Point of Lean Culture0

    If you haven’t read The Tipping Point: How Little Things Can Make a Big Difference yet you should. This book by Malcolm Gladwell is a must read for anyone involved in change management. The Tipping point is when an idea, trend, behavior, product, or message creates enough critical mass crossing a threshold where change becomes

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  • Strategy Deployment Video0

    This is the time of year in which many organizations are working on preparing the plans for the following year. It is from this process that budgets and the subsequent goals are forged. Unfortunately, many organizations suffer from improper measures of performance which are poorly communicated through out the organization. This results in confusion and

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  • Lean Resources at Velaction Continuous Improvement0

    Jeff Hajek is the founder of Velaction Continuous Improvement, a training and publishing company dedicated to making continuous improvement easier, more effective, and more rewarding for managers and their teams. He is also the author of a lean book called Whaddaya Mean I Gotta be Lean? which discusses the emotional side of Lean transformations. Jeff

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  • Outsourcing Internal Quality Audits0

    The other day I was asked what I thought about outsourcing internal quality audits. I think it is worth sharing my view on this with everyone. Internal auditing is an important tool which measures the effectiveness of the Quality Management System. A good Quality Management System (QMS) contains various reviews and checks to ensure that

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  • Lean Exercise on Continuous Improvement using Tennis Balls0

    During a recent training event we had a team building exercise to break the ice and get to know each other as part of the introductions. This was a simple exercise but it taught a powerful Lean lesson of team work, direct involvement, and continuous improvement. I am always looking for great exercises to use

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  • Problem Solving Rules0

    Murphy’s law is an adage that broadly states: “Anything that can go wrong will go wrong.” It is therefore inevitable that businesses must solve problems. One of the key characteristics of successful organizations is effective problem solving. Many in the Lean community optimistically refer to problems as opportunities for improvement. As I always say TPS

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