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  • Lean Learning at Starbucks0

    There has been a lot of conversation in the Lean community in recent years about Starbucks’ Lean undertaking. This past week the Wall Street Journal had an article on Latest Starbucks Buzzword: ‘Lean’ Japanese Techniques. In my experience it can often be more challenging to transform service segments to Lean thinking. Many times individuals in

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  • Total Employee Involvement0

    Lean is not a system of individuals but rather a mindset of engaging all our human resources on customer focused activities. Management is the key to achieving total employee involvement. The Campbell Soup Company is a great example of how engaging your employees can change the orgnaization culture resulting in extraordinary financial performance. In a

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  • The Broken Windows Theory and 5S0

    While performing a 5S audit last week I was reminded of the importance of being mindful of the ‘broken windows’ theory. The ‘broken windows’ theory was first enunciated in 1982 by James Wilson and George Kelling in the Atlantic Monthly. The theory suggests that if a window is broken and left unrepaired, people walking by

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  • The 5S Numbers Game0

    I was recently asked about some fun ways to teach 5S by the management of a plant looking to teach this concept to their team. There are probably a number of ways to do this. The simplest exercise is the 5S Numbers Game. This is a no cost exercise that can be done in any

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  • A Formula for Success

    A Formula for Success0

    Recently, there have been a number of posts on various visual scheduling boards like Jon Miller’s agile kanban board or Xaiver’s kanban boards for example. With all these visual task ques it makes me wonder how we prioritize. There are several prioritization tools you can use to prioritize your day-to-day tasks and goal specific action

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  • 115,000 Miles in Your Lifetime0

    I heard an interesting statistic today that makes you think about waste and it’s compounding factor.How many miles does the average person walk in their lifetime?Well, it turns out to be about 115,000 miles or more than 4 trips around the world. (You can confirm by a quick search on the Internet.)Here is the math

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