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Friday, November 25, 2022

Lean Quote: Thankful People are Happy People

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"It’s not happy people that are thankful. It’s thankful people who are happy.  —  Unknown

It’s my favorite time of year, the holiday season. I especially love Thanksgiving. The very foundation of the holiday is a concept rooted in gratitude and giving back. It’s a time to gather with loved ones, enjoy the bounty of the earth and open our hearts to all the gifts we have been given!

Studies show we are happier, healthier (less heart disease, stress related disorders) and heartier (we actually live longer) and are more resilient when we focus on the plusses not the negatives in life.

The holiday season reminds us to slow down the pace a bit and just Be. Yes, I know, it’s not easy to let go of our daily stresses, and it’s true that there is a very long list of things to do.  But, when we think of the bounty we have in our children, our families and our friends, the rest can wait.

Happiness seems to be a rare quality these days. But maybe it's because thankfulness is rare too. Taking a moment from your day to remember why you are thankful can make you feel more complete. By focusing on being grateful for what we have, we can retrain our minds and feel more satisfied in our daily lives. Being thankful can help you live a life with a lot more appreciation and mindfulness.


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Thursday, November 24, 2022

Be Thankful This Holiday



Thanksgiving Day has evolved over the years as an important holiday. It is not just about feasting and merrymaking. The tradition of Thanksgiving dinner teaches us to appreciate the finer things in life. It is about showing one's gratitude for the blessings that we are showered with. In all the hustle and bustle of getting ready for Thanksgiving, take a moment to focus on what being thankful is all about. 

Being thankful for what we already have is probably the most powerful tool of positive thinking. The ability to notice what we already have and to consider ourselves blessed with it truly unlocks the door to abundance and to feeling good.

As we gather to celebrate Thanksgiving, may we vow to live not just this day but every day with a grateful heart and to use our blessings to bless others.

Be Thankful
Poet Unknown

Be thankful that you don't already have everything you desire.
If you did, what would there be to look forward to?
Be thankful when you don't know something,
for it gives you the opportunity to learn.

Be thankful for the difficult times.
During those times you grow.
Be thankful for your limitations,
because they give you opportunities for improvement.
Be thankful for each new challenge,
because it will build your strength and character.

Be thankful for your mistakes.
They will teach you valuable lessons.
Be thankful when you're tired and weary,
because it means you've made a difference.

It's easy to be thankful for the good things.
A life of rich fulfillment comes to those who
are also thankful for the setbacks.
Gratitude can turn a negative into a positive.
Find a way to be thankful for your troubles,
and they can become your blessings.


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Monday, November 21, 2022

Build a Culture of Gratitude at Work


Few things will demoralize employees more easily than feeling like they’re not being appreciated for their efforts. Making sure that employees who are delivering effort and results hear you express something along the lines of “thanks for your hard work” is vital. Even this basic action gives them recognition for their efforts, which becomes feedback to inspire even better team performance.

Thanking your employees when you think they’ve genuinely performed may boost their commitment to delivering more. When your team knows that you won’t be stingy with your praise when they’ve made extra efforts, they will trust you enough to go the extra mile without having to be pushed.

Why don’t we say “thank you” at work? Perhaps it’s because we don’t like to thank people for something we feel is just an ordinary part of each day—a part of what’s expected? Or we don’t want to cross that line of kissing up or showing favoritism? And everyone knows thank-you emails are taboo.

But, building a culture of gratitude at work has benefits to both the person receiving and the person expressing the thanks:

1. Saying “thank you” shows people you value them. It doesn’t just acknowledge someone’s effort, thoughtfulness, intent or action … it acknowledges the person themselves. When we receive thanks, it gives us a heightened sense of self-worth. But, it doesn’t stop there. It also triggers more helpful behaviors toward both the person we are helping and toward other people.

2. Gratitude also has benefits for the person expressing gratitude. Research demonstrates that taking time to consider and express the things we’re grateful for has a powerful, positive effect. If practiced regularly, it can keep you healthier and happier. Higher levels of gratitude shown in people’s daily lives results in better sleep and lower anxiety and depression. Feeling and expressing gratitude activated brain regions that make us feel good.

Offering gratitude and expressing messages of thanks to your team can truly motivate your team members and improve the workplace. Pay attention to good work, and offer thanks whenever you identify a job well done. Continue to apply team appreciation and establish it firmly in your workplace culture.

This helps to create a more satisfactory work environment where your employees are more inclined to feel appreciated and happy. Doing so increases engagement, participation, self-esteem and can even positively impact your bottom line. You may also feel more effective as a leader and likely more connected to your team and what they’re doing.

Gratitude is powerful. It’s up to the people with power to clearly, consistently, and authentically say thank you in both public and private settings. And the benefits go far beyond just letting someone know you appreciate their efforts. A simple “thank you” can trigger more good work and positive feelings for everyone involved.


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Friday, November 18, 2022

Lean Quote: Inspiring Gratitude in the Workplace

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Gratitude should be felt and experienced sincerely, expressed generously and received graciously.  —  Michael Josephson

Gratitude is a key factor for living a life filled with positivity. Practicing gratitude in the workplace brings about many positive effects. Feeling valued and appreciated is a fundamental human need of employees. Appreciated employees tend to be more loyal, productive, and satisfied in their roles.

Promoting gratitude in the workplace can be a bit of a challenge. It’s hard for employees to remember to practice gratitude – especially during a rough day at the office. The easiest way for you to help employees feel and express gratitude is by leading by example. Here are a few ways to cultivate gratitude at your company:

Look for opportunities to celebrate success. This could be a newsletter shout-out to an employee who contributed to their team or throwing an appreciation party for employees to celebrate their tenure. Be sure to look out for small successes that will make employees feel special.

Support peer-to-peer recognition. Encourage employees to create shout-outs or thankyou notes for their colleagues. Provide employees with printouts that they can fill out and give to one another. Ask employees to give out at least one thank-you note a week.

Get employees involved in community service projects. Volunteering is a powerful way to promote gratitude. Provide employees with information on local organizations that are looking for volunteers. If you are able to, coordinate a team outing for employees to volunteer together.

Offer education about benefits of gratitude. Send out blog posts, articles, and research studies on the benefits of gratitude. Employees will be more inclined to practice gratitude once they understand its benefits.

Reinforce random acts of kindness at work. Recognize employees who go out of their way to help a co-worker or make someone smile. Kindness is contagious!

Although gratitude might sound like a cheesy topic, research has proved that it can truly impact a person’s mental and physical wellbeing, as well as their work performance. Maintaining an attitude of gratitude releases dopamine in the brain, which in turn boosts feelings of wellbeing, increases optimism, and improves physical health.

Employees who feel appreciated by their employers and colleagues tend to be happier and more enthusiastic with their work. They are motivated to do a better job and contribute to the success of their company.


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Wednesday, November 16, 2022

Action Centered Leadership

Every business wants to be successful and generate results. If only there was a simple formula we could use to make that happen. Well actually, for decades there has been. Maybe you’re not familiar with it but that’s what I’m sharing with you today. We are looking at John Adair’s Action Centered Leadership model.

Back in 1973, British leadership expert John Adair published his action centered leadership model. It’s also known as the “three-circle” model. He developed this model during the 60s to show a more relevant and modern leadership approach.

Model of Action-Centered Leadership is developed by focusing on what leaders do and is based on the following principles:

  • The task can only be performed by the team rather than any one person/leader
  • The team will excel only when all members are fully developed
  • The members must be motivated and need to challenge the task
  • Leadership can be taught; if one person can do something, then others can also learn to do it

Adair’s action model can be represented by Adair’s three circles, which illustrates his three core management responsibilities. Each of these three elements plays an important role in the leadership, and only when all three are balanced properly, the leader is going to be successful and effective:

1. Achieving the task: Task is the foundation that creates the need for leadership. Without the task, there is no need for any leadership. Every leadership role is developed because there is a goal in mind, and someone needs to be in charge of directing the team toward that goal.

2. Managing the team or group: To achieve tasks, the team is essential. The team is made up of individuals having different skills and experiences, and they collectively contribute to the business goal. A leader’s key responsibility is to motivate the team members to put in their best for the best possible performance towards completing the task.

3. Managing/Empowering individuals: The leader is responsible for each individual employee, his progress, and development. Forgetting about individuals as humans and treating them only as a resource that must do what is best for the organization is a big leadership mistake. Extracting the best effort from each person on the team requires treating them with trust and respect as individuals that they are. Each individual needs recognition by means of salary, fun, and challenging work and responsibility.

Adair focused on 8 key functions for action centered leadership to happen.  

  • Defining the task: here we are creating clarity and setting the direction. We should use SMARTER goals to help achieve these results.  
  • Planning: it’s about having a strategy to achieve the task. We need to look at all options and take suggestions from the team when planning what to do and how to do it.  
  • Briefing the team: we need to communicate with the team regularly. Here we are providing feedback and accepting input.   
  • Controlling what happens: we will have control measures in place to maintain standards. These measures will ensure we are monitoring the situation and taking action when needed.  
  • Evaluating results: it’s important that we’re reviewing individual and team performance and tracking milestones. We also need to identify areas of improvement.  
  • Motivating individuals: we are responsible for providing recognition and praise, using motivators effectively.  Therefore, we are keeping the team driven to achieve the results.  
  • Organizing people: All leaders need to have the capability of arranging the team into a highly functional unit. We do this by using time management, delegation, and development to keep people on track.  
  • Setting an example: here we need to lead by example. We cannot expect the team to follow our lead if we are inconsistent.  

As you can see, all 3 elements of Task, Team and Individual feature throughout these key functions. 

Some criticize the hierarchical approach that Adair’s theory takes, claiming it does not allow for modern organizational structures that tend to be more linear. Current thinking suggests that leadership should focus on empowerment, enabling and encouraging innovation, whereas Adair takes a more traditional approach which could be seen as authoritarian.

However, others claim that the simplicity of Adair’s model makes it ‘timeless’ and the simple, practical framework provides clarity to the role of a leader. The simplicity of Adair’s ideas results in this model being relevant to leaders, irrespective of the sector they work in and the task being completed.

Successful implementation of Adair’s model will enable leaders to

- Build morale

- Achieve strong results

- Improve work quality

- Develop strong teams

- Improve productivity

Overall, I highly recommend learning this simple model and using action centered leadership. This approach will help us focus on those 3 key elements better. It also allows us to practice those 8 functions that Adair highlighted to allow this model to work even better. Give it a try and see the benefits.


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Monday, November 14, 2022

Lean Tips Edition #195 (#3136 - #3150)

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.


Here is the next addition of tips from the Facebook page:

Lean Tip #3136 – Organize Your Materials and Parts for Efficient Retrieval

The amount of money (and time) that is wasted through a lack of organization can be staggering.

This particularly true if materials or components are stored at various points in the manufacturing process – with time spent retrieving these items making up a significant portion of your costs.

Making sure your storage and warehouse facility is well organized will improve this “picking” process, which can be further improved through the use of suitable parts or picking bins.

The increased speed at which the parts or components arrive at your manufacturing line will lead to increased productivity, as well as helping to avoid delays and production even stopping whilst waiting for items. This is also true for reducing picking errors, which organization can again help with.

And better organization can also highlight shortages of any stock more quickly, again preventing downtime.

Lean Tip #3137 – Maximize the Use of Space

Maximizing the use of space can be a surprisingly effective way to improve your manufacturing productivity. The amount of time employees spend moving from one area to another has a direct impact on the efficiency of your manufacturing.

By rearranging your factory floor to put commonly used equipment or machines closer to each other, to keep of stock of parts or components nearer to where they will be needed, and make each trip as efficient as possible (i.e. move multiple items with a tote, and ensure picking errors are minimized through well-organized stock and parts bins) can all have a big impact.

Ultimately, you may wish to consider rearranging your manufacturing floor layout in order to create a smoother workflow or both components, product and people.

Lean Tip #3138 – Troubleshoot and Maintain Machines

Regular maintenance and troubleshooting of your machinery and equipment is crucial in maintaining and improving productivity.

This is also where it is important to train – and then trust – the employees that use these on a daily basis. They will be the first to spot an issue, and if familiar with the equipment can potentially fix the issue with little disruption caused.

Besides this, knowing the signs that something is not running well (or even at capacity) can be critical in avoiding larger problems. It is far easier to keep a machine running through maintenance and care than it is to repair it once something has failed.

Lean Tip #3139 – Cut Down on Quality Waste (Material Scrap)

Every damaged component that cannot be used costs money. Every unfinished product costs money. Every item returned by your customers costs money – and hurts your brand and business reputation.

It is therefore essential to protect items when being stored (picking bins) and when being moved (handling totes).

And whilst it is also understandable that mistakes can and will occur, if this becomes too frequent then getting to the root cause and identifying a fix (either training / recruitment, new processes, equipment etc.) is critical.

Lean Tip #3140 – Remember to be Realistic With Your Goals

Expectations from your customers, tight deadlines and pressures from external factors (for example logistics and delivery times) can all lead to targets becoming distorted and often unachievable.

In cases such as this, it is important to manage expectations diplomatically and ensure corners are not cut – whether this is through safety or quality. This could lead to employees become demotivated, which can lead to worsening of productivity rather than improvements.

As a result, once you have a full picture of your current productivity, set realistic goals that focus on the quality of output, punctuality and that do not compromise safety.

And involving employees and gaining their feedback on initiatives can help them feel engaged and valued too.

Lean Tip #3141 – Start by Eliminating Waste.

This is one of the core principles of lean manufacturing. Typically, you may use a value stream analysis to identify wasteful activities occurring at the plant. At the same time, you can intensify efforts to find more efficient ways to add value to the company’s product line.

Lean Tip #3142 – Reduce Unnecessary Inventory.

The cost of maintaining excess inventory generally outweighs the potential benefits you might realize. It can tie up resources, slow down response time and complicate quality-control issues. Overstocking may become particularly problematic if some of the inventory eventually becomes obsolete-which is often the case.

Lean Tip #3143 – Extend Employee Autonomy.

Give more employees authority to make decisions and provide them with the tools and methodology for doing so. You can take this step even further by establishing teams to measure work progress and improve techniques. Frequently, companies find that viable solutions may be presented by employees below the management level. Plus, this kind of involvement can improve morale and performance.

Lean Tip #3144 – Focus on Continual, Long-Term Improvement

If you have succeeded in implementing Lean across your value stream(s), then you must continue with the good habits built during the transition. A critical aspect of Lean is continuous learning and improvement. In a sense, there is no ‘final’ goal except to simply removing (and preventing) wasteful processes and delivering value to the customer. Be it a change in manufacturing technology or even complacency, new wasteful processes could emerge in the future.

Lean Tip #3145 – Take the Time to Plan Your Road Map

Once you’ve made the decision to go all in on lean, it will be tempting to jump in head first. But, just like getting buy-in from your stakeholders, every minute you spend planning will save you time (and frustration) down the road. Plus, you need a map so you know where you’re going.

Lean Tip #3146 – Ask the 5 Whys to Improve Your Problem Solving Culture

Ready to get to the root cause of whatever ails your process, with your whole team on board? Start by asking why. In fact, plan to ask it a solid four more times as part of the 5 Whys, a Lean Six Sigma strategy that will move you past the symptoms to the heart of the problem. When you include coworkers and other stakeholders in offering alternative answers to the stream of whys, the collaborative effort can go a long way in fostering a problem solving culture that embraces change and values input from all.

Lean Tip #3147 – Use Standardized Work to Scale Your Business

Manufacturers stick to a standard process because doing the same thing over and over minimizes errors and waste. Similarly, when you create a checklist for every task, product, and process in your organization, you’re making your team’s work standardized, reducing variation and the competition of individuals’ preferred methods of completing projects. This standardization of workflow, responsibility, quality, and interaction with the customer is essential as you grow your business and expand your workforce. Even the scope, timing, and content of meetings can be standardized. This is how you establish best practices and continually improve on the way to scaling your business.

Lean Tip #3148 – Make Continuous Improvement a Goal for Your Business

One of the things that you need to have in mind all the time is your business and your industry keeps changing. You need to be quick in adapting your business to these changes. And this is where continuous improvement plays an important role. As you adapt to the changing environment, you should take what you already learned and change things for the better.

The reality is that there are always areas to be improved when you have a small business. From production to customer service, accounting or operations.

Lean Tip #3149 – Collect Performance Data and Act on It

Data collection on your production performance has great value. It can help you connect the dots when you discover inefficiencies. Measuring and tracking activity provides you with insights that can contribute to waste elimination and continuous improvement.

Combining this data into dashboards allows many eyes to view and assess it. For example, if throughput is down, you need to investigate why. You can look at data from all these streams, and you may find that a piece of equipment is underperforming. You’ve found the root cause and can address it.

Lean Tip #3150 – Keep Your Eyes Open to Improvement Opportunities

You won’t always work on strategy changing projects, but there’s usually the opportunity to make small improvements everywhere. By regularly making small improvements, you’ll witness a significantly more capable process long term. The sum of the parts really can be greater than the whole.

Given advances in technology, best practice and changing customer needs, there will always be a better way. So make sure you are constantly looking out for these opportunities and encourage others to do the same.


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Friday, November 11, 2022

Lean Quote: Lessons from Our Veterans

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"I’m proud to be an American, where at least I know I’m free. And I won’t forget the men who died, who gave that right to me.  —  Lee Greenwood, “God Bless the U.S.A.”

On Veterans Day we take time to honor those who fight our nation’s wars. This is a time to honor our veterans, and one of the most important ways we can do that is to learn from their experiences.

Here are a few universal lessons to learn from our veterans:

1. We must appreciate our lives no matter what you happen to be going through. Whatever you need to do so is already within you.

2. We must exercise our Free Will. Make your life count and enjoy the satisfaction of knowing that you did not give up as you fought your own enemies…that is how dreams turn into reality and miracles begin to occur.

3. We must keep hope alive. Hope is intangible, but the ramifications of not having it can devastate many lives; it is the nudge that we need when we least want it, and the salvation when we least expect it. Hope is the fabric we have weaved through years of knowledge, laughter, tears and pain.

4. We must always believe in ourselves and in our innate power to heal. So doubt your doubts, not your mind, and do what you must to do more than just exist. We owe it to those who have sacrificed so much, but most of all, we owe it to ourselves.

Though one day a year is not enough to show our gratitude for all that they have done, may we honor and say thanks to all veterans this Veteran’s Day. Remember to always keep them in your prayers for we are indebted to them for their commitment and loyalty to our country. They deserve our affirmation and respect.


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