Teach Them How To Fish

There's an old saying, usually attributed to Confucius, that goes something like "Give a man a fish, and you'll feed him for a day. Teach a man to fish, and you've fed him for a lifetime." There's an important life lesson in that simple statement. Some people translate it conceptually into something like "Education is the most important thing you can give someone to better his circumstances." For me I don’t believe this gets to the heart of the matter.

The translation I like goes something like this:

Give a man the answer, and he'll only have a temporary solution. Teach him the principles that led you to that answer, and he will be able to create his own solutions in the future.

It's considerably less catchy, of course, but I think this is the true meaning of Confucius’s statement.

Suppose a employee comes asking for information that they could easily collect themselves if they are given the right training and have the necessary skill set. However, you decide to give them that information because you believe it is faster and easier than trying to teach them how to collect that information. You have given him a fish.

FAIL.

Sure, you were able to help that person by solving their problem at the moment, yet you lost time. You were ineffective. Switching costs stole your efficiency.

Why is this considered a fail? If you provide all the answers and solve all the problems, you are not helping the business. If you are the person that is always providing information and yet there are others around you that could support it with the right training and experience, you would be better served to spread that wealth by teaching them how to fish.

We need to transfer knowledge or skill from a single person to others. We need to share that information. We need to train others. Turn them into teachers and allow them to teach others within your organization. They need to teach others how to become as good as they are at that particular role so they can grow and become bigger and better at what they do for the company.

The next time you are learning a new task or a new activity, something that no one else has done before, take the time to find a peer or subordinate that can help you with learning. They can grow alongside you building that new skill. They can share the burden of how that particular process works. In that effort, you are building relationships because relationships matter.

You are also teaching them how to fish.

3 Benefits for Developing a Coaching Culture Within Your Organization

In the ever-evolving landscape of modern workplaces, organizations are recognizing the transformative power of fostering a coaching culture. It's not just a trend; it's a strategic approach that empowers individuals, enhances teamwork, and propels businesses toward unprecedented success.

In a coaching culture, managers and leaders act as coaches, guiding their team members towards achieving their goals and potential. This promotes a positive and empowering work environment, where employees feel valued, supported, and motivated to take ownership of their growth and development. It aligns with the idea that everyone has untapped potential, and with the right guidance, individuals can unlock their capabilities, enhance their skills, and contribute more effectively to the organization's success.

Consider the following benefits of a coaching culture, and you won’t have to wonder why your company needs it — you’ll be wondering why everyone’s not doing it.

1. Empowered employees

Coaching helps empower employees to come up with solutions and implement their ideas. This benefits the organization because empowered employees know they have the freedom to be proactive and make decisions that will improve the company.

When employees understand the boundaries and freedoms that have been defined for them, they are able to use their knowledge and skills to the fullest. Research shows that employees who work for organizations that promote employee empowerment are more engaged, take more initiative, and report greater job satisfaction. When employees are granted the autonomy to make decisions within their scope of expertise, not only do they feel valued, but they also make their organization more responsive, more innovative, and, ultimately, more productive.

2. Improved performance

Another benefit of coaching is that it can greatly improve individual performance. Most employees want to do a great job. In addition to providing training and the necessary resources to do the work, organizations that also provide one-on-one coaching are able to improve individual performance, which ultimately leads to better organizational performance.

The importance of ongoing interactions in a coaching relationship cannot be overstated, especially when the goal is to improve performance. It starts with providing clear direction for a specific task or goal and laying out a path to achieving it. A good coach will periodically check in—ideally, at least once a week—to discuss the progress that has been made, help overcome any hurdles, and highlight areas for improvement. When coaches explain why something is done a certain way and how that method evolved, employees gain new knowledge and can apply it to other work.

3. Higher engagement

Improving employee engagement is a goal for many companies, and coaching is one way to get individuals to stay tuned in. Gallup estimates that the cost of poor management and lost productivity from employees who are either not engaged or are actively disengaged is between $960 billion and $1.2 trillion per year. This loss can have a major impact on the bottom line, especially for companies with larger workforces.

Despite this dismal statistic, the modern workforce wants to be engaged. Employees want to understand how their roles connect to the larger team and to the organization as a whole. According to the Gallup study referenced above, employees who strongly agree that they can link their goals to the organization’s goals are 3.5 times more likely to be engaged. Unfortunately, only 44 percent of employees say that they can see this connection.

Engagement is directly linked to the frequency of communication with a manager and the content of those conversations. The same Gallup report indicates that employees who receive daily feedback from their manager are 3 times more likely to be engaged than those who receive feedback once a year or less.

Creating accountability through coaching and goal-setting also helps improve engagement because employees own the results of their actions and behaviors and are accountable to both themselves and their coach. When individuals know that they are responsible for completing a task or behaving a certain way—and have the skills and competencies to do it—they are motivated to stay engaged and meet their goals.

The benefits of coaching extend beyond just increased engagement, better performance, and empowered employees. Developing leaders from within the organization helps build the leadership pipeline and grows institutional knowledge.

Teaching leaders how to be coaches also helps them become better at their jobs. They learn how to give and receive feedback, set measurable goals, and track milestones. They must also model the behavior they want to see in their employees, which means they are more accountable for their own actions and behaviors. All of these skills can be applied in future leadership positions, as well.

The Power of Year End Reflection

Every year, I like to close the year by reflecting on my past year. I find it to deepen the learning I’ve made, plus it makes me more appreciative of the power of a year.

By definition, self-reflection involves deliberate thinking about your own behavior and beliefs. When you engage in this deliberate kind of thinking, you will develop awareness of your mental and emotional states and awareness of your actions. Developing this awareness is the basis for personal growth.

We learn by experiences and mistakes. But, unless we question ourselves about what our experiences mean and think actively about them, research has shown that we won’t make any changes. Self-reflection enables you to move from just experiencing, into understanding.

Self-reflection:

·        Encourages a level of self-awareness and consciousness about practice

·        Enables you to identify areas for improvement and also areas where you are strong

·        Allows you to recognize what works and what doesn’t with students

·        Enables you to think deeply about students reactions to your teaching

The Process of Self-Reflection

This is a simple guide to the process of self-reflection:

• STOP: Take a step back from life or a particular situation.
• LOOK: Identify and get perspective on what you notice and see.
• LISTEN: Listen to your inner guide, the innate wisdom that bubbles up when you give it time and space to emerge.
• ACT: Identify the steps you need to take moving forward to adjust, change or improve.

 

Five Habits that Enhance Self-Reflection and Personal Growth

• Be honest with yourself. You don’t do yourself any favors if you aren’t 100% honest with yourself about how things are going and how you are behaving.
• Notice behavior patterns. We are all creatures of habit. Some of these habits are helpful and others are not. It’s good to be aware of your habits so you can actively weaken the ones you don’t want and strengthen the ones you do want.
• Be able to articulate your core values. If you don’t know what’s important to you, how can you ever grow and manifest your best self? Take time to consider what’s most important to you so that you can better evaluate whether or not you're living those values.
• Be forgiving. Change is hard and old habits are hard to break. Be gentle with yourself when you don’t get it right. It’s okay. We’re all human. We all make mistakes.
• Keep track of your self-reflection. Start a journal where you record your observations and monitor your personal growth. This will help you when looking back at your year to remind yourself of where you’ve been and where you want to go.

Top Five Questions for Self-Reflection

1. What are my values?
2. In what ways do my words and actions reflect or fail to reflect my values?
3. What are areas in which I’m doing well and what are areas in which I could improve?
4. How am I caring for myself so that I am mentally and physically at my best?
5. What have I learned about myself today (this week, this month, this year)?

If you can engage in self-reflection, you will develop insights about yourself and put yourself in a great position for personal growth.

Reflecting on what’s going on in your life can simply serve as a reminder of what you do on a daily basis. Most of our days end up blending into one another, so regular reflection can be an opportunity to show you that the days are different. On the other hand, it can encourage you to think about how you can add more joy and fun into your daily life.

Powering through periods of intense stress to get everything done may seem like the path of least resistance. However, if you can spare the time, the respite from stress can increase long-term productivity, help you maintain your priorities, and ultimately strengthen your team.

Lastly, self-reflection can positively influence other soft leadership skills such as feedback, positivity, creativity, motivation, and communication. With consistent practice, self-reflection will become an essential component of your daily routine. Looking inward at how you lead and actively sharpening your soft skills will elevate your team’s performance, leading to more significant areas of self-improvement.

 

3 Tips for Learning From Mistakes

Nobody likes making mistakes. It is human nature to make mistakes. If you go through life afraid to make a mistake, you’ll spend most of your life doing absolutely nothing. There is no harm in making mistakes, it is an essential part of learning. If you feel the need to avoid mistakes at all costs, it becomes a psychological barrier to taking risks.

Learning from your mistakes is one of the greatest personal achievements you can make. From your own mistakes you can gain wisdom and accelerate self-improvement. Mistakes, because of their relationship with risk taking, are essential to success. The important thing is to view mistakes as a useful stepping stone to a higher confidence and a broader perspective.

Here are 3 tips for handling mistakes:

1. View the mistake as another attempt to the solution

Don't let mistakes depress or discourage you. We must realize that depression and discouragement are negatives that limit the future. Instead let it help you to be more determined to solve the issue.

2. Admit the mistake

Now this takes courage, but recognition of errors is a sign of maturity. When we don’t recognize them, it is denying them. The reality is that denying the mistake only allows the mistake to take root and grow, it's something that will limit your future.

3. Know that it’s only when you ignore the mistake that it is negative

When we confront mistakes, when we look it square in the eye, we can take full advantage of it as "positive" and you will benefit from the mistake.

Remember, mistakes are a part of life. If you cruise through life avoiding risks, you’ll likely never grow in meaningful ways. Mistakes don’t halt your momentum; they help you figure out a better path. Progress won't be a straight line but if you keep learning you will have more successes than failures, and the mistakes you make along the way will help you get to where you want to go.

Develop Employee Through Problem Solving

Problem solving is a vital skill in the workplace. The ability to think logically and creatively empowers individuals to tackle challenges and seize opportunities in all levels of business.

At its most effective, problem-solving allows employees to seamlessly engage in the psychological process of realizing, evaluating, and resolving daily challenges. At the core of business development, the ability to problem solve allows employees to learn to use accessible resources to work out issues in a productive manner that does not betray your company’s integrity.

A workforce equipped with problem solving skills will be adaptive and ready to face the challenges of the constantly evolving modern workplace. Its employees will demonstrate an ability to:

• Listen actively
• Think analytically and creatively
• Come up with innovative solutions
• Communicate effectively
• Make decisions confidently based on evidence
• Work together as a team

Additionally, employees can reach an agreeable consensus using professional perspectives afforded to them by applying problem-solving skills. In the long run, companies who utilize problem-solving training will allow their employees to efficiently and productively manage any internal or external interactions with a professionalism that will only benefit the business as a whole.

It is not the job of the leader to solve all the problems. The leader’s job is to clarify and help define the problem, find the problem owner and see that the owner takes responsibility for its solution.

Great leaders don’t subscribe to a “Do-It-For-You” methodology of talent management, rather they lead, mentor, coach and develop team members by getting them to buy-into a “Do-It-Yourself” work ethic. They view each interaction, question or even conflict as a coaching opportunity. Don’t answer questions or solve problems just because you can, rather teach your employees how to do it for themselves. If you make it a habit of solving problems for people, you simply teach them to come to you for solutions at the first sign of a challenge.

Leaders at Toyota believe that showing respect for people means you allow them to think for themselves and solve their own problem.  It is often said that the mission of Toyota is about developing exceptional people who happen to make great cars.  The point is that it is more about people and less about the problem.  The problem is another opportunity to teach them a skill for lifetime.

A team that can confidently solve problems will see problems as an opportunity to initiate change and growth, which will help to keep the business ahead of competitors.

Lean Quote: Leadership and Learning are Indispensable Together

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Leadership and learning are indispensable to each other."   —  John F. Kennedy

Leadership is a continuous learning process that has to be mastered if one would like to become an effective leader.

Leaders can't just put workers into situations, and hope they learn the right things. They should take responsibility for the message, combining real-life experience with direct coaching. An organization's principles should become guideposts to help people make tough decisions.

Leaders must not only be teachers, they must also preach and promote teaching at all levels. Lean Leaders make sure that all of their direct reports are good teachers. In classical leadership, the role of teaching is frequently delegated – not so with the Lean Leaders.

To teach, a leader has to learn, and learning Lean is more than a cerebral exercise. By applying Lean to everything, a leader becomes a more effective teacher. Remember what leadership is really about: It's not a job; it's an act. Leaders have to learn how to teach, build creative tension, and eliminate fear and comfort. Leaders need to actively participate in the transformation of the business, and apply Lean to their own jobs.

True leaders are never satisfied with what they know about their leadership and are always in pursuit of new learning. That means constantly seeking feedback, taking time for relevant learning and guidance, and looking for positive changes in the organization.

Four Essentials for Developing Employees

Investing in the development of employees is the most important and rewarding thing a manager can do. For some reason, though, it’s often the last thing on a manager’s “to do” list.

People development without proper planning in place normally results in internal and external conflict, which leads to confusion, low productivity, less motivation, and therefore loss in various ways. When the right plan for development is designed based on the employees’ needs, desires, and potential the expected positive outcome will be achieved.

As a leader, there are a few vital things you can do to develop your team, and increase employee satisfaction and retention. Here are four essentials when developing others:

Prioritize performance management: Employees are more likely to feel more positive about their individual development if their leader reviews and discusses their performance with regular feedback, and gives them stretch assignments. With the right leadership coaching program, that happens automatically.

As a leader, it’s easy to over-concentrate on critical organizational tasks. You can focus so much on business details that you forget to focus on your team and direct reports’ performance. Leaders who resist developing their employees assume that employees’ current performance represents their best effort. That is definitely not the case. Leaders who make time to review performance, discuss development plans regularly, and challenge team members to accomplish stretch goals, see and develop greater potential.

Involve team members: Involving your team members in their own development and decisions that impact your business goals makes them feel better about their growth opportunities. Team members appreciate development when they can contribute and participate. When opportunities for advancement are linked to their passion, they become more motivated and in turn, more loyal.

Recognize and reward hard work: Most employees appreciate being recognized for their hard work or effort. When leaders do their best in recognition, their employees feel good about their progress and feel like valued members of the team. Development without receiving credit is like a completed task that’s never acknowledged or reviewed. It takes a lot of effort, and with no follow up it can feel like no one cares.

Ensure the job fits the person: Some people will be much better at some jobs than others, and getting a job that suits a person’s ability helps that individual, and ultimately the organization wins. The best leaders help their team members find their niche. They see team members for their strengths and help them succeed in that context.

When people are given the tools to do their jobs well and training to advance in their careers, they feel supported and happy. Not only are they likely to stay longer, but they will also perform better and contribute to overall company growth. And your reputation for stellar employee development might just encourage the best and brightest candidates to join your team.