Lean Tip
#3376 – Build Trust By Being Vulnerable
Being
open about your emotions and showing some feelings can help with building
trust. It shows that you care and that you're a person too.
Don’t be
afraid to let coworkers know if something has upset you or stressed you out.
This
needs to be approached carefully. You don’t want to go telling all of your
coworkers' overly-personal details.
A level
of emotional intelligence is needed to make sure that you aren’t over-sharing
or under-sharing. Begin by sharing gradually. Done correctly, opening up about
your feelings can strengthen a trusting relationship.
Lean Tip
#3377 – Being Helpful Fosters Trust
Someone
who is trustworthy will tend to go out of their way to help people if they can.
Not because of some agenda or because they expect to get something out of it.
But because they're genuinely a good person.
Maybe
you’ve done all of your work for the day. You could just sit at your desk
browsing the internet. Or you could be helpful.
If you
notice a coworker who is struggling with their own workload, offer to help. Or
ask your manager if there’s anything extra you can take on. Also, there is
never any harm in giving guidance and advice to that new hire who seems
overwhelmed.
Lean Tip
#3378 – Stand Up for What’s Right
People
respect honesty.
While
some bosses may like “yes” people who agree with everything they say, the best
leaders value insights and opinions. Don’t sacrifice your values and what you
believe just to appease your manager or try to get ahead. This will decrease
trust with others.
Lean Tip
#3379 – Honor Your Commitments and Admit When You’re Wrong
A
trustworthy person does everything in their power to stick to agreements
they’ve made. If you make a promise, follow through on it. Avoid making
promises that you might not be able to keep.
People
don’t like to hear excuses. If you do something wrong, it’s best to just be
upfront about it. If you realize you were incorrect about something, own up to
it.
Being
vulnerable enough to admit fault can humanize you and make you appear more
trustworthy. Admitting mistakes is also part of being honest.
Lean Tip
#3380 – Building Trust Requires Transparency
As long
as you can explain what you’re doing and why you’re doing it, most people will
be able to understand.
Don’t
keep secrets or hoard information for yourself. The people you’re building
trust with are usually people on your team that you should be working collaboratively
with. Share the information with them that they need to succeed too.
Lean Tip
#3381 – Invest in Leadership Development
Leadership
is culture in action. If your company's leadership style promotes unhealthy
practices, your culture is set to become toxic.
Leadership
and executive teams are key strategic players in building or shaping culture.
While
cultural changes are often pushed from the bottom-up, key transformations are
enabled through solid leadership buy-in.
Involving
leaders and executives in creating a thriving workplace culture means
activating a shift at the core of a company's decision-making nerve and
accelerating the transformation across the organization.
Lean Tip
#3382 – Add Community-Building to Your People Strategy
Engineering
meaningful connections among people at work fosters a sense of purpose and
unlocks the potential of diverse personalities coming together.
Community-building
helps teams work better together, design more efficient governance
(collaboration rules), and build solid synergies that allow teams to leverage
how they perform and deliver.
Plus, in
an increasingly remote and globally distributed world of work, people value
quality relationships that help them grow, exchange knowledge, and feel more
connected with diverse personalities at work.
Lean Tip
#3383 – Leverage the Professional Growth and Development Strategy
Growth
and professional development are key culture enablers, top retention factors,
and reasons for people to join and stay in a company.
If you
have long overlooked it, it's time to leverage your Learning & Development
culture and make it part of your people experience and retention strategy.
Employees
who don't experience a solid professional development journey at work are
likely to look for better opportunities elsewhere.
Lean Tip
#3384 – Improve Your Operational Functions
Frustration
and disengagement often arise from experiencing messy and inefficient
operational functions.
These are
often caused by a lack of solid leadership, ownership, and accountability
frameworks, where employees aren’t able to lead their tasks autonomously, or
they need to spend long hours searching or waiting for the right resources.
Many
companies underestimate the importance of structured collaboration and
communication systems in creating a thriving culture.
Solid
operational functions set employees in the position to perform their tasks,
grow their skills, and have smoother experiences in their day-to-day working
routine.
Lean Tip
#3385 – Focus on Experience Design
Culture
is the experience people have of a given environment. To build a workplace
culture that attracts and retains, you need to focus on designing outstanding
experiences for people at work.
Employee
experiences aren’t just about building more efficient processes, smoother
collaboration and communication systems.
It’s
about implementing people-centric workplace practices that aim to make them
feel safe, seen, and valued both as humans and as professionals.
Lean Tip
#3386 – Highlight Areas That Need Improving
In
business, there will always be issues you need to identify and iron out. Risk
management is one way to avoid potential disasters, but it’s also important to
have a system in place for dealing with issues when they inevitably arise.
Process mapping can help you do just that by revealing problem areas and
potential choke points in your business processes.
Once
these are identified, you can begin to put into place measures to improve things.
Maybe you need to add an extra step to a process to ensure quality control. Or
maybe you need to invest in new software that will automate a task and speed up
the workflow. Whatever the solution, process mapping can help you identify what
needs fixing.
Lean Tip
#3387 – Boost Efficiency and Productivity
If your
processes are running smoothly, you’ll see a corresponding increase in
efficiency and productivity. When everyone understands the process and knows
their role within it, things tend to move along more quickly.
This is
where process mapping can be especially helpful for businesses with multiple
locations or departments. By creating a standard map for all employees to
follow, you can ensure a level of consistency and efficiency no matter where someone
is working.
Lean Tip
#3388 – Encourage Communication and Collaboration
How do
you know that everyone is on the same page? Communication and collaboration.
When all members of a team can see the big picture, they’re better able to understand
their role within it and work together to achieve common goals.
Process
mapping can help with this by providing a visual representation of how tasks
are interconnected. This makes it easier for team members to communicate with
one another and identify potential bottlenecks.
Lean Tip
#3389 – Use a Process Map to Facilitate Change
Processes
evolve over time as new technologies are introduced and new methods are
discovered. As such, your process map should be fluid, too — it should be able
to adapt as your business changes.
This is
where process mapping can be especially helpful. By creating a map that can be
easily updated, you’ll save yourself the hassle of having to start from scratch
every time something changes.
Lean Tip
#3390 – Manage Risk
Businesses
are always taking risks, but some risks are more manageable than others.
Process mapping can help you identify and manage risk by showing you how your
processes work — and where they could go wrong.
This is
especially important for businesses that rely on multiple processes to
function. If one of those processes fails, the business could be in trouble.
Process mapping can help you identify and mitigate these risks.
