• The Key to Success is Customer Focus

    The Key to Success is Customer Focus0

    At the center of a Lean culture and key to success is customer focus. The more our daily actions and long term plans are driven by meeting customer expectations, and the more we evaluate our work based upon these expectations, the more we improve customer loyalty and advocacy. This relentless focus on the customer is

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  • The Eight Wastes of New Product Development

    The Eight Wastes of New Product Development0

    The first step in eliminating waste from New Product Development (NPD), and thus improving the process, is to learn to identify the eight wastes. By closely examining the entire NPD process from a Lean perspective, the opportunities to drive out waste and increase value will become obvious. Defects Defects are the result of executed processes

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  • Lean Quote: Inspection Is Too Late

    Lean Quote: Inspection Is Too Late0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Meet-up: Management Improvement Leader John Hunter

    Meet-up: Management Improvement Leader John Hunter0

    Today’s guest on the meet-up guest is John Hunter. I’ve known John since I started my own blog.  He connected with me in my infancy. My concept for the round-up came from John’s management improvement carnivals.  John Hunter has experience in management improvement (customer focused continuous improvement, process improvement, systems thinking) and related areas. Since

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  • The Benefits of PFMEA in Preventing Failures

    The Benefits of PFMEA in Preventing Failures0

    FMEA is a systematic analysis of potential failure modes aimed at preventing failures. This is intended to be a preventative action process carried out before implementing new or changes in products or processes. An effective FMEA identifies corrective actions required to prevent failures from reaching the customer and to assure the highest possible yield, quality

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  • Lean Quote: Thanksgiving, More than Just Words

    Lean Quote: Thanksgiving, More than Just Words0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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