On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MOREHealthcare is undergoing many changes these days which has long been overdue for those of us who have been patients. Lean thinking has been spreading globally for decades in product and service businesses. In the last few years this value stream improvement methodology has been gaining support in health care. Now there is a step
READ MOREIn this month’s ASQ post by Paul Borawski he asks the Influential Voices to discuss the impact of Global Quality Programs. Do you live in a country with a national quality program? Is it serving to create role models for others to emulate? Is the national program growing in visibility and perceived value and creating
READ MOREA reader asked me for some suggestions on relieving fear of change: I am curious what you would recommend to allay people’s fears when for instance a physical change is taking place on the floor. An explanation is made, they are involved to a degree but ultimately it is for the good of the operation.
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MOREFor virtually everyone change means hard work, risk, and the need to learn new ways for unproven benefits. Change is one of the most difficult things for humans to readily accept. Charles Darwin said, “It is not the strongest species that survive, nor the most intelligent, but the ones who are most responsive to change”
READ MORECollaboration and teamwork make an important contribution to the success of business initiatives like quality improvement, product development or customer service. To create effective teamwork across your organization, you need to break down any departmental barriers to collaboration so that you can draw on the best people. You need to set clear objectives and define
READ MOREAttitude and behavior are closely related in some sense though they are two different concepts. One of the most important differences between behavior and attitude is that attitude is internal whereas behavior is external in sense. In other words it can be said that behavior can very well be seen by others as it is
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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