• The Key Components of an Effective Coaching-Based Management Style

    The Key Components of an Effective Coaching-Based Management Style0

    In a sports environment, a “coach” is someone who trains athletes or athletic teams to achieve their maximum physical performance. In the business world, a “coach” refers to a manager who leads a team of employees, actualizes the professional potential of his or her employees, and achieves a “winning” service or product with his or

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  • Lean Quote: Sometime the Best Kaizen is No Kaizen at All

    Lean Quote: Sometime the Best Kaizen is No Kaizen at All0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Principles of Lean from FastCap

    Principles of Lean from FastCap0

    Building a Lean culture should be personal and unique to your company and people. The important thing is that you are committed to growing your team on a daily basis and everything else will take care of itself. FastCap, an exemplary Lean organization, shared the principles that helped to develop, support and build their Lean

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  • Daily Lean Tips Edition #44

    Daily Lean Tips Edition #440

    For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to

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  • You Don’t Need Quality Police, Focus on Quality Prevention

    You Don’t Need Quality Police, Focus on Quality Prevention0

    In some organizations, we might as well give the quality folks a uniform, a badge and a gun. They act like they are the Quality Police. Progressive companies realize you cannot inspect quality into a product.  By the time product is inspected, its level of quality has already been established. The primary means of ensuring

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  • Lean Quote: Courage is the Key to Great Leadership

    Lean Quote: Courage is the Key to Great Leadership0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • When it Comes to Improvement Sweat the Small Stuff

    When it Comes to Improvement Sweat the Small Stuff0

    You’ve probably heard both of these sayings before. “Don’t sweat the small stuff.” and “The devil is in the details.” That first statement would suggest that worrying about small things is a waste of time and resources, while the second statement suggests quite the opposite, telling us to pay very close attention to each detail.

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  • Rework Hampers Root Cause Analysis and Improvement

    Rework Hampers Root Cause Analysis and Improvement0

    As a customer, you know how you feel when a supplier lets you down by giving you poor service or by failing to deliver the right quantity and quality product at the right time. When the shoe is on the other foot and you are the supplier we see it different.  These situations usually mean

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  • Management by the Numbers Makes You Blind, Go Beyond the Numbers

    Management by the Numbers Makes You Blind, Go Beyond the Numbers0

    Businesses love numbers and every good business manager loves metrics. After all, the old adage, “You can’t manage what you don’t measure” still holds true in most management circles.  However, a singular focus on metrics and worse, concentration on wrong metrics, keeps getting executives in trouble. But here’s the key thing about numbers: they tell

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