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Quality Improvement in Government?0
- ASQ's Influential Voices
- May 22, 2012
In Paul Borawski’s ASQ post this month he raises the question about quality improvement in the public sector: So, the big question of course is–why? Why do citizens expect and demand so little accountability for the poor use of resources in government? Why do so few leaders charged with leading countries, states, provinces, and cities
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Lean Quote: Ability, Motivation, Attitude0
- Lean Quote
- May 18, 2012
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Daily Lean Tips Edition #310
- Lean Tips
- May 16, 2012
For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
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The Six-Step Problem-Solving Process0
- Lean Basics, Quality
- May 15, 2012
We are all faced with problems to solve in our workday. There are many problem-solving methods, and the six-step method is just one of them. The problem for most people is that they do not use one process to solve problems and issues or to make decisions. Another problem is that people are not consistent
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Leveraging Quality to Achieve Your Business Goals0
- Quality
- May 14, 2012
Every year companies ratify and formally commit to their quality policies but are they more than words on paper. It should be part of the culture of the company. Employing quality methods and practices in everything you do provides a firm foundation for your business and can be a determining factor in your success. To
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Lean Quote: Continuous Improvement is About Finding Better Methods0
- Lean Quote
- May 11, 2012
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Top 3 “Old School” Apps for Lean0
- Lean Basics
- May 8, 2012
We have all heard the saying “there’s an app for that.” And for most things this is surprisingly true. But for Lean there really are no shortcuts. The tools are not particularly difficult which is in-part its success. Learning what tools to use in what situations takes some experience if you are not familiar. Now
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Creating A Quality Focused Culture0
- Quality
- May 7, 2012
A reader recently asked me how you go about creating a quality focused culture. Building a quality culture is not an easy task. A quality culture starts with managers who understand and believe the implications of the systems view and know the necessity of serving customers in order to succeed. The result of that understanding
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Lean Quote: Opportunity is Dressed as Hard Work0
- Guest Post, Lean Quote
- May 4, 2012
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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