Trust is essential in a team, especially in times of change. People commonly resist change for a variety of reasons. Although you intend for the change to result in a positive outcome, change is often viewed as negative. If the people in an organization don’t trust their leaders, they won’t buy-in to the change. They
READ MOREChoosing the right metrics is critical to success, but the road to good metrics is fraught with pitfalls. As your endeavors to become more metrics-driven, beware of errors in the design and use of metrics. Here I compile the most common mistakes that teams are committing when using metrics, so you’ll know what not to
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MOREFor my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
READ MOREQuality is vital in all aspects of life. In business, quality is an important factor when it comes to any product or service. With high market competition, quality has become the market differentiator for almost all products and services because of the negative consequences of poor quality. Poor quality can have several customer-related consequences: ·
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MOREIf you are looking for a conference this fall in the northeast consider the Northeast Lean Conference. Join us this September when together, we will learn from organizations and thought leaders how to avoid the traps that inhibit collaboration. While most organizations who aspire to enterprise excellence are thwarted at every turn by constraints, there are
READ MORE“Empathy is one of our greatest tools of business that is most underused” – Daniel Lubetzky Remember when we were kids, our elders always asked us to be empathic towards each other? But now these days, as we grow up, that feeling of affection or the need to practice empathy is vanishing from our inner
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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