As a leader, one of your most important roles is to coach your people to do their best. By doing this, you’ll help them make better decisions, solve problems that are holding them back, learn new skills, and otherwise progress their careers. The GROW Model is a simple yet powerful framework for structuring your coaching
READ MOREMost businesses understand the value of using metrics to assess the state of their company and validate the company is heading in the right direction. Organizational metrics, sometimes called Key Performance Indicators (KPI), are developed to understand the overall health of an organization. They provide the fundamental element of balanced scorecards and dashboards, which are
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MORETrust is essential in a team, especially in times of change. People commonly resist change for a variety of reasons. Although you intend for the change to result in a positive outcome, change is often viewed as negative. If the people in an organization don’t trust their leaders, they won’t buy-in to the change. They
READ MOREChoosing the right metrics is critical to success, but the road to good metrics is fraught with pitfalls. As your endeavors to become more metrics-driven, beware of errors in the design and use of metrics. Here I compile the most common mistakes that teams are committing when using metrics, so you’ll know what not to
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
READ MOREFor my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
READ MOREQuality plays a critical role in every aspect of business performance. In today’s competitive environment, a strong quality excellence culture is no longer optional—it is a defining factor that separates sustainable organizations from those that struggle with customer trust, operational inefficiencies, and rising costs. Quality is not limited to products or services alone. It extends
READ MOREOn Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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