8 Lessons for Sustaining Excellence
- Leadership, Lean Management
- March 25, 2026

We’ve all experienced variations of Boss vs. Leader types in our working lives. The truth is, it seems easier and more expedient to “boss” than to coach. But research and anecdotal evidence both show that coach/leaders have more engaged employees, and get better results. Being a boss is a lot easier than being a coach.
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One of the most common questions I hear with 5S (and Lean for that matter) is how do you sustain. Sustaining 5S can be very difficult without the use of 5S standard. A layered audit program is essential to ensure that your company’s 5S efforts continue. Layered Audits are tied directly into the fifth S
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The successful implementation of a Lean culture is dependent on management’s willingness to fully involve and engage their workers in the process. So if Lean is about people the question is what type of people do we want leading the charge. Let’s look at two types: Firemen and Farmers. The fireman works hard in short
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Every organization that has implemented Lean is faced with the issue of how to train new employees so they fully understand the organizational culture and its approach to continuous improvement. Passing along your organizational culture to new employees is as important as any aspect of their training. An effective employee not only understands your organizational
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Traditional planning methodologies focus on steering an organization in the direction desired by top management. Often referred to as management by objective (MBO) since top management establish the objectives, targets, evaluate whether employees meet these targets. Unfortunately, as we know, you can’t achieve the desired results by just dictating individual targets. Companies must determine ahead
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Lean (continuous improvement) organizations make use of daily management systems that are designed so that problems can be quickly identified, front-line staff are empowered to fix the problems that they can, and problems that the front-line staff cannot fix are escalated and countermeasures created quickly. Daily tiered meetings are an integral element of daily management
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