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  • Top 10 Posts of 2016

    Top 10 Posts of 20160

    The end of the year is traditionally a time to look back and reflect. One way to reflect is to evaluate popular blog posts. I have been taking time to reflect on the year that was and as part of that reflection I have flicked back through the 150 blog posts I have written so

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  • Book Review: Lean Health

    Book Review: Lean Health0

    It’s the time of year when people start to think of resolutions (personal improvement) for the coming year. Many have a goal to reduce weight and improve health. As a Lean practitioner I am always interested to see how people have applied Lean thinking to improve their environment. Paul Akers, well known Lean enthusiast with

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  • Lean Quote: Success is Buried on the Other Side of Frustration

    Lean Quote: Success is Buried on the Other Side of Frustration0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • 10 Powerful Process Mapping Tips

    10 Powerful Process Mapping Tips0

    Process mapping is often the first step in business process improvement. It is a necessary activity that provides a baseline from which improvements can be measured and is the key to identifying and localizing opportunities for improvement. Therefore, it is important to capture the right information to help steer process improvement initiatives in the right

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  • 5 Keys to Effective and Empathic Listening

    5 Keys to Effective and Empathic Listening0

    Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated. Applying active listening, allows you and other individuals to engage in a dialogue where you are both equipped with clarity and understanding

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  • Lean Quote: Find and Develop the Potential Within You

    Lean Quote: Find and Develop the Potential Within You0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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