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  • Celebrating A Lean Journey’s Third Year With Some Hansei

    Celebrating A Lean Journey’s Third Year With Some Hansei0

    Hansei is Japanese for “self-reflection”. It is the practice of continuous improvement that consists of looking back and thinking about how a process can be improved. Without this activity you stop learning and improving. So it is important as I celebrate my third year blogging that I take some time to reflect on this achievement.

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  • Quality Improvement in Government?

    Quality Improvement in Government?0

    In Paul Borawski’s ASQ post this month he raises the question about quality improvement in the public sector: So, the big question of course is–why? Why do citizens expect and demand so little accountability for the poor use of resources in government? Why do so few leaders charged with leading countries, states, provinces, and cities

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  • Lean Quote: Ability, Motivation, Attitude

    Lean Quote: Ability, Motivation, Attitude0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Daily Lean Tips Edition #31

    Daily Lean Tips Edition #310

    For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to

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  • The Six-Step Problem-Solving Process

    The Six-Step Problem-Solving Process0

    We are all faced with problems to solve in our workday. There are many problem-solving methods, and the six-step method is just one of them. The problem for most people is that they do not use one process to solve problems and issues or to make decisions. Another problem is that people are not consistent

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  • Leveraging Quality to Achieve Your Business Goals

    Leveraging Quality to Achieve Your Business Goals0

    Every year companies ratify and formally commit to their quality policies but are they more than words on paper. It should be part of the culture of the company. Employing quality methods and practices in everything you do provides a firm foundation for your business and can be a determining factor in your success. To

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