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  • The Tree Swing of Communication Failure

    The Tree Swing of Communication Failure0

    At a recent training class I was reminded of the importance of good communication with this notorious diagram. The diagram illustrates the pitfalls of poor product design, or poor customer service, and the dangers of failing to properly listen to customers and interpret their needs. The tree swing also demonstrates the dangers of departmental barriers,

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  • Lean Quote: The Only Lasting Thing is Self-Motivation0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Lean Tips Edition #40

    For my Facebook fans you have probably already seen this. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I started a new feature which I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to

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  • Lean Product Development Process

    Lean Product Development Process0

    I have the opportunity to present at the 2010 CONNSTEP Manufacturing & Business Conference on Novemebr 11.  The conference is built on continuous improvement and profitable growth – providing companies with the critical skills necessary to set a new direction and compete in the global recovery. With two keynotes and over 31 workshop opportunities, the conference will

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  • Exhilarating Learning – “Northeast” Shingo Style

    Exhilarating Learning – “Northeast” Shingo Style0

    Last week I spent a couple days at The Sixth Annual Northeast Shingo Prize Conference in Providence, RI.  The conference was an exhilarating learning experience for me so I thought I would share some of those nuggets with you. It is probably makes the most sense to start with some thoughts from Ritsuo Shingo, son of Shigeo Shingo

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  • Lean Quote: The Two Dimensions of Leadership

    Lean Quote: The Two Dimensions of Leadership0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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