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Friday, July 26, 2013

Lean Quote: Achieving the Goals

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success." — Vincent van Gogh

Goals should be accompanied by a detailed plan of how each goal will be achieved. Goals without plans are little more than wishes. The plan will detail the steps that will be taken to reach the goal: who will be responsible for each step, resources that will be required, a timetable. The supervisor should assist the employees with the planning process, and should agree to the plan.

If the plan is carried out and the goals not reached, the problem is in the plan, not in the employee. Remember, Plan-Do-Check-Act is a process of continuous improvement.  If the plan doesn't achieve the result, improve the plan and try it again.  Since progress will be monitored on an ongoing basis, and the plan  will include a timetable, lack of progress should be evident well before the time the goal is to be accomplished, The lack of progress is a signal to revise the plan.

The responsibility of achieving the goals belongs to both the supervisor and the employee, as well as everyone on the staff. It’s a team effort. It’s a company wide effort. The supervisor should work with the employee and the staff to identify ways that the supervisor can assist them in meeting their goals. Progress toward the goals should be monitored constantly. 

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