In “Why being respectful to your coworkers is good for
business,” leadership researcher Christine Porath shows how small acts of
respect can boost your professional success. Her informative TED Talk explains
how rudeness can have a very real, measurable effect on your team’s listening,
productivity and motivation. She shares some insights on the performance of
different leadership styles, and some tips on how to become a leader who is
able to lift others up and provide them with the respect they need to succeed.
“Who do you want to be? It's a simple question, and whether you know it or not, you're answering it every day through your actions. This one question will define your professional success more than any other, because how you show up and treat people means everything. Either you lift people up by respecting them, making them feel valued, appreciated and heard, or you hold people down by making them feel small, insulted, disregarded or excluded. And who you choose to be means everything.”
Incivility affects your business's bottom line. How?
Because how you treat the people you work with and the customers you serve
impacts how they interact with you. At the very least incivility demotivates
the people around you, makes it hard for them to buy into why they should be
working with you and, at worst it turns people way. Incivility could literally
be the single biggest driver that is sinking your business. In this TED Talk
you’ll see that it literally pays to be kind in your business.
My favorite part of the video is there’s empirical data
that supports that nice guys (and gals) don’t finish last. It’s the leaders and
business owners that demonstrate civility consistently who prove to be the most
impactful leaders in their organizations. I absolutely love this! It’s not
about how well your sales funnel works, the colors you choose, or any other
tactic; it’s about how you treat people that matters most when it comes to
finding success.







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