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Friday, December 16, 2022

Lean Quote: How to Give Yourself the Gift of Time

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"The greatest gift that you can give to others and to yourself is time. Embrace the gift of time whether you give it or receive it.  —  Philip Zimbardo

The greatest gift that you can give to others and to yourself is time. Embrace the gift of time whether you give it or receive it.

Philip Zimbardo

Is your mind so very busy, so full of stuff, so anxious to do the next activity that clearing the mind seems antithetical to creating your life in a meaningful way? Is everything in life equally important, every value the same? When was the last time you gave yourself the gift of time?

Here are three tips to help you make more time for yourself in an otherwise crowded personal landscape:

1. Leave your comfort zone.

Make an intention to do something that takes you out of your comfort zone or that scares you or makes you feel strange. Making an intention to be brave makes you super aware of yourself--the sense that you own your day, your life. It's easy to feel that other people drive your life when, in fact, you are the only one who has the ability for choice.

2. Take on challenges or change.

Life never remains static. Learn to live skillfully by choosing to take on challenges or change. Allowing your mental skill set to see things exactly as they are gives you the ability to consciously assess the challenge or change that is required for your personal growth. Once that course of action is set and your choices are clear and consistent, possibilities open up to make more time and space for yourself.

3. Shift your mindset.

Your life is truly important; your life is a gift that needs to be cherished and honored. It's difficult to make time in your life without examining or breaking old patterns of organization, control issues, things we can never change. Paradoxically, you actually lose control by limiting your life to these external issues. The real value of your life resides on the inside and that process takes personal time to develop. Decide what you really want in life. Everybody secretly wants to love, to have confidence, respectability, and excitement. Why would you want to compromise these values by mindless entrapments that limit your ability to create time to accomplish your dreams and desires?

Taking time for you is a choice and a practice. It is undoubtedly one of the most important gifts you can give yourself. Time adds value to your life and enhances your happiness. So, will you take time for yourself today?

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Wednesday, December 14, 2022

Embrace Christmas Spirit Every Day

Although the Christmas-preparations can put us under stress, it still seems that during the few weeks before and around Christmas we are more caring and loving. We are much more of a family person all of a sudden, we think about world peace, we have more compassion, patience with others and start overflowing with altruism.

The holiday season often reminds of all that we have to be thankful for: our friends, family, and the collective joy many of us experience at this time of year. If we could keep that attitude in our hearts and hold it with us all year long, we could actually perpetuate some of the Christmas wonder on a daily basis. Perhaps the key is to focus on what we have, what we have been blessed with and not fixate on what we wish we had. 
  
We take more time for reflection, which leads us to think more of others who are less fortunate than us, and we give a little to charities. We go and buy presents for family and friends and therewith again we naturally spend more thoughts on others. All this gives us the feeling to do something good for other people. This in return makes us feel better, again.
 
This season is a scramble of parties, gifts, and festivities, driving to see family, coordinating events – what time is the church play? When is the band concert? Was I supposed to bring cupcakes to school?

But what if there was a way to preserve the spirit of good cheer and joy and celebrate throughout the year without having to keep up the crazy, overloaded schedule?

That sounds crazy, but maybe there is something you can do to keep the season alive in your heart year-round. Just try the following to keep up the Christmas spirit all year through:

1) Smile at people as often as you can and most people will smile back. 
2) Every day, do something small for somebody else. 
3) Show gratitude. Thinking, saying and writing gratitude helps us to be in the present moment and to focus on all the positive things in our lives, to concentrate on everything we have and our strengths.
4) Give your time. Give your experience! Your time is precious, and many nonprofits need volunteers. Plus, you’ll enjoy knowing you’ve made someone else’s day better.

Fortunately for us, the hectic schedule of the holiday season only lasts a little while, but the best parts of the holiday can last all year long.

This time of year is meant to remind us of how we should live our lives every day. The season is a celebration of values that are too important to be celebrated for only one or two months.

In A Christmas Carol, Ebenezer Scrooge says, “I will honor Christmas in my heart, and try to keep it all the year.”

Merry Christmas to all A Lean Journey Fans! I hope everyone takes the time to spend quality time with your family and enjoy all the things you have to be thankful for. Lean thinking is a gift to us individually and to organizations empowering and inspiring improvement all around us. This holiday season I want to take the opportunity to thank all those who share the passion for continuous improvement and share in the learning on this blog.

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Monday, December 12, 2022

Lean Tips Edition #197 (#3166 - #3180)

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.


Here is the next addition of tips from the Facebook page:

Lean Tip #3166 – Notice the Small Things

At the end of the workday, make a list of three things that went right. Even if it was a challenging day, anyone can find three positives, such as finishing an important email, booking a meeting or committing to taking a lunch break. Put this in a prominent place at your desk where you’ll see it when you arrive the next day. Be thankful for small wins and use the moment to start the day with momentum.

Lean Tip #3167 – Compliment a Colleague

It’s easy to get wrapped up in our routine and challenges we face. But even when you’re busy – and especially when you’re busy – pausing to notice the accomplishments of a colleague and thank them will lighten your load. When you pay attention to catch your co-workers doing something right, you’re less likely to negatively stew over your problems. The positivity will be reflected back on your mood and productivity.

Lean Tip #3168 – Be Grateful for the Person, Not Just Their Output

Cultivating a positive and engaging environment begins with expressing gratitude beyond what people do at your company.

In short, workers should be appreciated for more than accomplishing their day-to-day responsibilities. Instead, focus on expressing gratitude for their unique insights, skills, contributions, and also for their personality.

Expressing gratitude for someone’s “soft” skills like their contagious positive attitude and sense of humor, or keen ability to think critically, is a great way to ensure gratitude is sincere and genuine.

Lean Tip #3169 – Spread Positivity

One thing that is unique and powerful about gratitude is that it’s CONTAGIOUS. Establishing it as a culture is how leaders can bring positivity to the workplace and foster a culture of gratitude. Gratitude shouldn’t have a time limit; it should be treated as a mindset. It’s critical to incorporate this mindset into your daily conversations if you want to inspire others to do the same.

Lean Tip #3170 – Make Time for your Team

Don’t underestimate the value of giving coworkers your undivided attention. Work environments can be fast-paced and stressful. By spending quality time with a coworker and giving them your undivided attention, you demonstrate their importance to you and your team. It also creates the opportunity to show your appreciation for their recent contributions. Quality time has become even more valuable in a virtual work environment, and making a point to designate time with your team will make them feel appreciated.

Lean Tip #3171 – Start Meetings with Gratitude

Instead of starting a meeting with introductions or project updates, ask people to share something they are grateful for. This not only helps people get to know each other, they will also become more present and less stressed. It’s almost impossible to stay flustered or worried when you authentically express gratitude for something. It actually shifts our biology, lowering blood pressure and releasing dopamine and oxytocin.

Lean Tip #3172 – Engage in Acts of Appreciation

We live in a culture where it’s common to point out problems but rare to highlight the positive. When was the last time you expressed gratitude to your colleagues for a job well done or the gifts and talents they bring to the team? How often do you comment on the positive qualities of your family members or neighbors without adding a “but” or request at the end?

All of us hunger to be seen and heard, so take time to tell someone what you value about him or her. If we express our gratitude to another person, she or he gets a positive boost.

Lean Tip #3173 – Be There to Help When They Need It

I believe that being there to help someone when they need you is a good way to show gratitude. You should obviously thank them at the moment, but don’t forget about them later if they need your help with something. This gesture shows them that you are appreciative and dependable, which means you both will grow mutual trust.

Lean Tio #3174 – Be There to Help When They Need It

I believe that being there to help someone when they need you is a good way to show gratitude. You should obviously thank them at the moment, but don’t forget about them later if they need your help with something. This gesture shows them that you are appreciative and dependable, which means you both will grow mutual trust.

Lean Tip #3175 – Spark Innovation

The best ideas are cultivated in an open, collaborative and meaningful exchange. Create a workplace environment that makes sharing new ideas not only accepted, but also encouraged and supported. Showing employees that their opinions and ideas are valued instills courage and confidence that opens doors to creative thinking, expressing new ideas and exploring curiosities.

Lean Tip #3176 – Embrace and Inspire Employee Autonomy

No one likes to be micromanaged at work. It's ineffective, inefficient, and does little to inspire trust in your company culture.

You hired them, so you should trust your employees to manage their responsibilities effectively!

Embracing your team's autonomy allows them to make the sometimes difficult, but incredibly rewarding, leap from being held accountable to their responsibilities to embracing accountability as they begin to take on and own their initiatives.

Lean Tip #3177 – Promote a Team Atmosphere

Don’t think of the other employees at your company as simply groups of other people you work with, but as integral members of your team.

This shift in mentality from people (or siloed groups of people) working toward individual goals to a unified team, all pulling in one direction, can make an enormous difference in the results of your work.

Lean Tip #3178 – Stay True to Your Core Values

Core values are much more than a list of bullet points on a company's About Us page. Core values are a company’s North Star. They’re informed by an organization’s mission and goals and are the principals at the heart of an organization.

Your values determine what is important and meaningful to you. They align with your purpose, and speak loudly and passionately to others—and to yourself—about who you are and what you're called to do in this world.

If you want your organizational culture to stick, you need to develop genuine core values and stay true to them.

Lean Tip #3179 – Make Transparency A Priority

Employee satisfaction is greatly affected by the ability to trust senior management. Build trust with employees and cultivate a reputation as a trustworthy employer by increasing transparency across the company. Prioritize top-down communication by keeping employees informed about the business through company-wide emails and timely updates during town hall meetings.

Establish an open-door policy by making members of the C-suite more accessible through office hours and small group discussions. In a hybrid or remote workplace, you can over-communicate your thought process with employees, set up daily check-ins and offer open virtual meeting hours.

Lean Tip #3180 – Encourage Each of Your Employees to be Their Authentic Selves.

Everyone has their own unique personality, hobbies, sense of style and passion. No one wants to be a robot or a number. Obviously, there should be some guardrails, but the more you allow your employees to freely express themselves, the happier and more productive they will be.


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Friday, December 9, 2022

Lean Quote: A Book is Gift of a Lifetime

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Books are the plane, and the train, and the road. They are the destination, and the journey. They are home.  —  Anna Quindlen, How Reading Changed My Life

It can be extremely easy to fall into the trap of letting life get in the way of your learning. In order to be at your best and stay at your best, you must never stop learning. Are you constantly learning new things? How many educational courses do you partake in every year? How many books a year do you read?

Reading is vital to maintaining a better quality of life. If someone has spent years or even decades packing all of their knowledge into a book, I am able to absorb all of their knowledge in a few hours by reading their book. If you learn even one idea, you can change your entire life.

The best thing about reading books is that all the advice is there for you to take or leave at your own discretion. This makes it easier for you to take action on what you are learning from the books because you can make the knowledge relatable to your situation.

A good book is also a good tool for your learning. Learning through books can establish a strong foundation for continuous improvement in you. Reading books will help you to self-evaluate, self-motivate and self-critique yourself better than any other external party can.

Reading is so important and in order to be a leader or a person of influence, constantly learning is vital to your success. No leader in history ever became one simply because he/she was a born leader. Leadership is not a talent, but a discipline that is forged through years of consistent work on weaknesses and development of strengths. One of the best ways to do this is by reading.

I always have a list of books on my waiting list to read and go through. Many of those I have reviewed on this site. I believe reading is essential for all of us and there is no better gift than knowledge.


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Wednesday, December 7, 2022

Stop Firefighting at Work, Make Time for Change


Many leaders often feel like there is an endless list of fires to put out in their business, with another popping up every time one is extinguished. They end up in a vicious cycle of knowing they need to improve, but feeling unable to get to the root cause of a problem before it bursts back to life, sending them rushing over to the fire extinguisher again.

Productivity goes down, profitability goes down, and the constant day-to-day battling demotivates staff. Meanwhile, managers have no time to work on the things that would really benefit the organization.

Fire fighting is popular because it is exciting. Furthermore, it is a win-win situation for the fire fighter. If the fix works out, the fire fighter is a hero. If it doesn’t, the fire fighter can’t be blamed, because the situation was virtually hopeless to begin with. Notice that it is to the fire fighter’s advantage to actually let the problem become worse, because then there will be less blame if they fail or more praise if they succeed.

When constant firefighting is the norm, it’s easy to fall into the trap of seeing the fire extinguisher as the hero. But it’s important to remember that fire extinguishers do not prevent fires from occurring. The fires will only stop once learning and root cause problem solving are valued over the firefighting itself.

But the real problem is the people in charge. Fighting fires instead of developing a plan to stop fire fighting and making sure it will not happen again is the job of management. Most of us deplore the firefighting style, yet many managers and organizations perpetuate it by rewarding firefighters for the miraculous things they do. In fact, it may be the absence of a vision and plan that cause your organization to be so reactive, and spend a lot of time fire-fighting rather than proactively meeting the needs of your customers. This is all easier said than done, of course, but if you get things right the first time, there's usually not much fire-fighting later.

To prevent firefighting becoming the norm, leaders instead need to develop a culture of problem solving and fixing issues at the source. This is a skill that can be learnt. A good problem-solving manager will always begin by asking the Five Whys to get to the root cause of every issue.

Once the Whys have been identified, the next question should be “How can we stop this happening again?” This is a crucial part that many organizations tend to miss.

Empowering people

The next step is to delegate responsibility, rather than pass problems up the chain. Supervisors and staff members need to be empowered to ask the Five Whys and solve small issues themselves, thereby freeing up time for managers to focus on more important tasks and preventing other fires from occurring.

This requires coaching, which takes time and energy, but if you were to compare it to all the time and energy you spend fighting the same recurring problems, the investment is more than worthwhile.

Visual Management

Visualizing performance can be a useful tool in preventing fires from breaking out. This often takes the form of visual management boards showing metrics such as SQCDP (Safety, Quality, Cost, Delivery, People), which was certainly missing in the example of Company A above.

Standardization

Another way of looking at a problem is to see it as a gap between the ‘standard’ and what’s actually happening in reality. Once you have identified the root cause of the gap (using the Five Whys) and how to close it, you create a new Standard Work to replace the old one.

If you don’t have any standard work instructions or operating procedures in place to begin with, it’s difficult to solve problems because you have nothing to compare against – you cannot really identify what went wrong.

When introducing a new standard to your organization, always use the Plan, Do, Check, Act (PDCA) cycle to ensure changes are planned and analyzed effectively before being adopted.

Improvement doesn’t just happen.  It takes time, and in the pressure pot of our day to day activities, there is never enough time to improve our situation. The structure of Lean permits and requires time be set aside for improvement. If managers do not definitively provide time for the task of improvement, then people will know that they are not serious about making improvement a formal part of the work.

There can be no improvement without the time and resource commitment from management to solve problems.

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Monday, December 5, 2022

5 Tips for Leadership Looking To Encourage Employee Growth

Image Source: Pixabay

You want your employees to always be growing — in their roles, within their personal lives, and toward the company’s goals for the future. Consistent growth in your employees can result in great things for your business, including more productivity, innovation, and loyal customers.

Unfortunately, many company leaders stifle employee development. Many don’t have the resources to make it happen. Others don’t want employees to leave. Some just don’t care. And their businesses are paying the price.

Be a leader that encourages employee growth by following these practical tips.

Connect With Employees in Clear and Transparent Ways

Inspiring growth in your employees first requires you to get to know them personally. Knowing who they are at their core will help you develop personalized development plans for each employee, something so vital for growth.

You can start building these relationships with transparent interdepartmental communication. Be honest and open in every interaction with your employees. Do more listening than talking.

Also, ensure employees connect with each other clearly and transparently. The closer they are to one another, the better they work together. And as they work together, you can discover untapped talents and additional avenues for growth.

Moreover, better communication in the workplace and a closer connection with your employees make understanding and accommodating their needs easier.

For example, people with neurodivergent traits have a range of neurological differences that show themselves in various ways. Diagnoses like autism, Tourette’s, and dyslexia fall under this category. Because neurological differences can affect language, cognitive, and motor skills, as well as sensory experiences, it’s essential to consider their unique needs to facilitate growth.

Whether it’s training, education, or a job-related responsibility, you must create accessible and individualized tools to meet the needs of your employees adequately. Without them, they won’t be set up to excel, hurting their confidence, self-esteem, and, ultimately, their growth.

Assess Your Leadership Style

Every leader has a particular style. They manage, communicate, and work with their employees in a certain way, whether intentionally or not. Of course, there’s nothing wrong with having a particular leadership style. But, the mistake many leaders make is not adapting to the team they oversee.

Using a leadership style your employees don’t resonate with almost guarantees slow growth. This is because you play an integral part in their morphing into “them 2.0.” So, if you’re constantly at odds with your employees and making them feel inadequate, it will affect how they elevate.

It’s wise to assess your leadership style as you learn more about and make deeper connections with your employees. Consider the feedback they’ve given you and what you’ve heard from those above you. Then, be honest about whether the way you lead is helping or hurting employee development.

If you’re hurting, it’s time to make some changes. Research other leadership styles that can potentially work better for your team. Once you’ve landed on the one you want to adopt, slowly but surely change your leadership behaviors.

Adopt the Right Mindset

Employee growth won’t happen without the right mindset. Your thoughts influence your behavior. So, you want to ensure your employees have a positive, growth-oriented attitude, so their actions prompt evolution.

A mastery mindset is an excellent choice for any leader looking to encourage employee growth. A mastery mindset is rooted in believing wholeheartedly you can do something and allowing that belief to prompt action and influence how you think and feel.

If you instill self-confidence and belief in your employees, you can inspire a mastery mindset. Always give them props when they do something great. And spend even more time uplifting them when they’re lacking. This will help them keep striving, thus prompting growth. 

Facilitate Professional Development

A lot of growth happens in professional development settings. Employees can advance their skill sets, increase their knowledge, build beneficial relationships, and grow traits like confidence.

Facilitating professional development should be on your to-do list. Map out uptraining, cross-training, educational, and other professional growth opportunities your employees would enjoy and appreciate.

Be sure that you properly compensate employees who take advantage of these opportunities and give them time off to complete them. That way, they can focus entirely on their chosen opportunities and evolve. 

In addition, you can facilitate professional development through mentorship programs.

Create Mentorship Programs

Your employees can absolutely take steps toward growth on their own. But many of them will need someone to hold their hand through the development journey to reach each stage seamlessly.

Mentorship programs can offer your employees precisely that, someone to guide them through critical periods of growth. You’d be spreading yourself thin if you tried to take every employee under your wing.

So, consider creating one or multiple mentorship programs for your employees. Talk with other leaders, owners, and even employees to see if they’d be interested in mentoring interested workers. 

Your mentorship could be as informal as allowing employees to shadow someone in a position they’re pining for. Or it could be a formal mentorship program where your employees go through a signup process, match with a mentor, commit to a schedule, and work through different tasks with their mentor.

Conclusion

As a business leader, you should take pride in helping your employees grow. Continuous development breeds confident, productive employees dedicated to taking your business to the next level. The tips above can help you encourage employee growth rather than suppress it.  

About the Author: Luke Smith is a writer and researcher turned blogger. Since finishing college he is trying his hand at being a freelance writer. He enjoys writing on a variety of topics but technology and business topics are his favorite. When he isn't writing you can find him traveling, hiking, or gaming.

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Friday, December 2, 2022

Lean Quote: Improving Your Communication Skills

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.  —  Brian Tracy

Communication is the foundation of every single relationship you have in your personal life; it's no different in business. Without effective communication, there can be misunderstandings, problems and conflicts among your staff, your clients and everyone else you come into contact. Poor communication can make effective delegation, increased productivity and an enjoyable work environment virtually impossible.

Here are the 7 Tips for Improving Your Communication Skills:

Make communication a priority. Checking in with employees is essential. Meet with them regularly either in-person, inviting them to discuss their thoughts on their projects, tasks, and the organization as a whole. They want to be heard, and they want to share their thoughts and opinions. This will improve internal communication throughout your entire organization, as well as empower your employees and keep them comfortable in their positions.

Simplify and stay on message. Use simple, straightforward language. The truth is that everybody cannot be on same page when it comes to vocabulary. Therefore, to be effective in your communications with your team members, use words that can be easily understood. When ambiguous words are used, you can be misunderstood and/or waste precious time having to explain yourself.

Engage and encourage feedback. Don’t just talk and walk away. Draw your listeners and readers into the conversation. Ask questions and invite opinions. Solicit their feedback. It will also afford you the privilege of knowing if your message was well understood. Look for ways to clarify or rephrase what you are trying to say so it can be understood.

Listen to your team members. Communication is intended to be a two way street. Don’t just talk because you are the leader without listening to anyone else. Encourage them to open up so you can be well guided when communicating in the future with them. You have two ears and one mouth –so you must listen more than you speak.

Respect your team. Recognize your message is not just about you or what you want. You should sincerely care about the needs and the unique perspectives of those to whom you are communicating. One of the best ways to show your respect is simply by paying attention to what they say.

Develop trust. Trust is the product of open and honest communications. So it is important that good communication channels exist. Also, trust is an essential ingredient of teamwork. If trust exists among business associates, teamwork and cooperation are much easier to achieve.

Inform and Inspire. Communication is a form of information exchange. Explaining and clarifying your thoughts and ideas is important in a leadership role. But passing on information to your team is only half of the equation. As a leader, it's vital to your business that your communication efforts inspire your team as much as they educate them. Plan ahead for meetings and conversations so you can effectively mix information and inspiration.

Ultimately, effective communication can be one of the most important skills you use in your business. If your communication skills can use some fine-tuning, take time to analyze how you communicate, and the results of your communication. Then focus on ways you can improve it over time. You may be surprised how much that changes your relationships with staff, clients and colleagues for the better.