• Quality Beyond Manufacturing

    Quality Beyond Manufacturing0

    In this month’s ASQ post Paul Borawski asks about quality beyond it’s roots in manufacturing. Customers and companies alike recognize that quality is an important attribute in products and services. Suppliers recognize that quality can be an important differentiator between their own offerings and those of competitors. It was in the second part of the

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  • Sustaining Excellence Requires Daily Commitment to Experimentation

    Sustaining Excellence Requires Daily Commitment to Experimentation0

    In Paul Borawski’s monthly ASQ post he asks the bloggers about how to sustain excellence. Simply, sustainability is about lasting change. Sustainability is discussed often and one of the great issues in management.  We have all seen facts related to the low rates of sustaining change or seen news about a company who lost its

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  • Managers Must Be Teachers

    Managers Must Be Teachers0

    In Paul Borawski’s post this month on The View from the Q Blog he asks about our experience with training.  He shared some results regarding the matter from ASQ’s Global State of Quality research. (Remember, you can download the entire report for free at the above link.) From the research:  “Organizations that govern quality with a

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