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  • Lean Quality Improvements in Government Demonstrate a Willingness to Be Better

    Lean Quality Improvements in Government Demonstrate a Willingness to Be Better0

    ASQ’s CEO is asking for examples of Lean and Quality applied in Government. Government agencies have found that Lean methods enable them to better understand how their processes work, to quickly identify and implement improvements, and to build a culture of continuous improvement. Numerous government agencies, ranging from the U.S. Environmental Protection Agency to the States

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  • Lean Quote: Listening is a Vital Skill for Managers

    Lean Quote: Listening is a Vital Skill for Managers0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Top 10 Principles of Employee Empowerment

    Top 10 Principles of Employee Empowerment0

    Empowerment may not be a new concept to you, but many organizations experience problems because they don’t know how to ‘live it’. Empowerment is often described as “having the power to make decisions”.  However, this empowerment/decision making power is something that must be earned, not given, through a set of fundamental principles cultivated as follows:

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