A Lean Journey 
10 Leadership Lessons from Coaching Ice Hockey for the Workplace
- Leadership
- February 18, 2026
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Defining Problems SMART-ly0
- Lean in Practice
- December 10, 2012
Accurate problem statements save time and effort by focusing the team on root cause identification. A well-stated problem statement is a clear and concise statement that describes the symptoms of the problem to be addressed. It speeds a robust corrective action process by identifying potential root causes and eliminating bias and noise. Unfortunately, many don’t
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Lean Quote: Empowerment Unlocks Hidden Potential0
- Lean Quote
- December 7, 2012
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Top 10 Principles of Employee Empowerment0
- Culture, Leadership
- December 5, 2012
Many use the term empowerment without understanding what it really means. A common understanding of empowerment is necessary, however, to allow us to know empowerment when we see it. Empowerment is the process of increasing the capacity of individuals or groups to make choices and to transform those choices into desired actions and outcomes. So
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The Key to Success is Customer Focus0
- Culture, Lean Management
- December 4, 2012
At the center of a Lean culture and key to success is customer focus. The more our daily actions and long term plans are driven by meeting customer expectations, and the more we evaluate our work based upon these expectations, the more we improve customer loyalty and advocacy. This relentless focus on the customer is
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The Eight Wastes of New Product Development0
- Lean Basics, Lean Definition
- December 3, 2012
The first step in eliminating waste from New Product Development (NPD), and thus improving the process, is to learn to identify the eight wastes. By closely examining the entire NPD process from a Lean perspective, the opportunities to drive out waste and increase value will become obvious. Defects Defects are the result of executed processes
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Lean Quote: Inspection Is Too Late0
- Guest Post, Lean Quote
- November 30, 2012
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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