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Brainstorming 0
- Lean Basics, Quality
- November 10, 2010
Brainstorming is a popular tool that helps you generate creative solutions to a problem. It is particularly useful when you want to break out of stale, established patterns of thinking, so that you can develop new ways of looking at things. It also helps you overcome many of the issues that can make group problem-solving
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Hansei 0
- Sharing Best Practices
- November 8, 2010
Jill Knapp, a Delware native who provides training and consulting services for IT departments around the country, explains Hansei. Hansei means self reflection in Japanese. “Hansei” is one of the cornerstones of Japanese behavior and culture, and it’s something we don’t really do in America, mostly because we don’t have a word in English for
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Lean Quote: A Good Attitude is a Choice 0
- Lean Quote
- November 5, 2010
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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The Tree Swing of Communication Failure 0
- Sharing Best Practices
- November 4, 2010
At a recent training class I was reminded of the importance of good communication with this notorious diagram. The diagram illustrates the pitfalls of poor product design, or poor customer service, and the dangers of failing to properly listen to customers and interpret their needs. The tree swing also demonstrates the dangers of departmental barriers,
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Lean Quote: The Only Lasting Thing is Self-Motivation 0
- Lean Quote
- October 29, 2010
On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on
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Lean Tips Edition #4 0
- Lean Tips
- October 27, 2010
For my Facebook fans you have probably already seen this. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I started a new feature which I call Lean Tips. It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to
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