Lean leaders and those who manage change realize well that change is the only constant. In times of recession like today or times of great performance organizations can still learn a great deal from W. Edwards Deming.
Deming tells us, "Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business and to provide jobs."
Have you ever wondered what is inside the heads of lean "change masters"? Well Adam Zak, a lean executive talent recruiter, outlines six strategies that lean leaders should use to create a constancy of purpose and a constancy of change.
1. Embrace change, It’s inevitable. Be first, demonstrate personal commitment to serve.
2. Assume nothing and question everything. Challenge status quo, take action, and drive for results.
3. Get down in the trenches. Go to the Gemba, use teamwork, and learn see the whole situation.
4. Show integrity, always. Do the right things and be courageous in the face of challenge
5. Be transparent. Communicate well and get involved.
6. Inspire and recognize leadership in others. Great leaders know their primary role is to develop and motivate people.
Successful organizations require customer-centric purpose and continuous improvement around safety, quality, and innovation. And the catalysts for this are great leaders who understand the mechanism of change well.