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Friday, May 17, 2024

Lean Quote: Being Likeable Brings Rewarding Interactions

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"One of the very rewarding aspects of my work has been the interaction with a superb group of colleagues and friends . . .   —  Mario J Molina, Nobel Prize winner

Have you ever noticed a leader that others just seem to be drawn to? Where others make it an effort to work with and for them? Some leaders (and people) seem to have an aura about them.  

I’m guessing everyone wants to be part of a work culture viewed as favorable and inspiring, but we’re not sure that the necessary actions are taken to make that happen. It’s up to all of us to be that “desired colleague” so trusting business relationships are created and maintained. 

Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong to a lucky few – the good looking, the fiercely social, and the incredibly talented. 

Is that easy? Probably not but being likeable is under your control and implementing Travis Bradberry’s 11 Secrets of Irresistible People is a great starting point.  Excerpts include: 

1. Treat EVERYONE with respect. 

Irresistible people treat everyone with respect because they believe they’re no better than anyone else. 

2. Follow the Platinum Rule. 

Not the Golden Rule, rather it’s treating others as they want to be treated 

3. Ditch the small talk. 

Irresistible people create connections and find depth even in short, everyday conversations 

4. Focus on people more than anything else. 

Irresistible people possess an authentic interest in those around them 

5. Don’t try too hard. 

Irresistible people don’t make it all about them 

6. Recognize the difference between fact and opinion. 

Irresistible people recognize that people may see things differently 

7. Be authentic. 

They know that no one likes a fake 

8. Have integrity. 

They avoid talking bad about other people, and they do the right thing 

9. Smile. 

Smiling during conversations will likely have the other person do the same 

10. Make an effort to look their best. 

Looking your best is a sign of respect for those you interact with 

11. Find reasons to love life. 

They approach problems as temporary obstacles, not inescapable fate 

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