Lean Quote: We All Need Feedback to Improve

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"We all need people who will give us feedback. That's how we improve."   —  Bill Gates  

Feedback provides valuable insights into our strengths and areas for growth, enabling us to learn, adapt, and become more effective in various areas of life.

Tips for giving feedback:

Make time

• Regardless how busy you are, create a feedback calendar and take it seriously!
• If you become aware of a “positive” or “negative” action, acknowledge it immediately

Make it honest and meaningful

• Be prepared to provide specifics about both negative and positive feedback
• Think in terms of praise and constructive criticism – both contribute to growth

Use goal tracking

• If you don’t know how to get started, review how the individual has helped (or hindered) the achievement of organizational or team goals

Discuss and document the top 3 strengths and 3 growth opportunities

• For the strengths, try to leverage them and keep them sharp
• For the growth opportunities, determine what actions can be implemented immediately, which require assistance (ex. Training/mentoring), and have a plan for tracking progress

Commit to supporting continual learning

• Review what in house programs are available
• Ensure your budget adequately includes development opportunities
• Investigate external training that can address your focus areas

 

Leaders should take the first step: Model the behaviors you want your managers to display by sharing " Feedback" with them. Help your managers provide meaningful feedback by prioritizing manager development. Then watch as your feedback culture accelerates workplace productivity and engagement.