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Wednesday, December 28, 2011

Top 10 Posts of 2011 on A Lean Journey


As 2011 goes into the history books I want to take a moment to reflect on this past year. Nearly 79,000 people have visted the site this year.  I posted 230 articles on the site in 2011.  It has truly been a very positive and full year. 

Here is a collection of the Top 10 posts for 2011 by views:


10. Lean at Home: My Visual Schedule - posted May 16, was where I shared my family's visual scheduling board at home.

9. Lean Simulation: Your Source for Lean Games and Training Tools - posted June 1, was a post I did sharing a new blog from Martin Boersema which covers lean training, video, and games found online.

8. A Tribute to Eli Goldratt - posted June 13, was tribute to Eli Goldratt, a true pioneer in process and business improvement, after his death.

7. The Stages of High Performance Teams - posted April 11, explains the four stages that high performance teams must follow.

6. 12 Ways to Start Building a Continuous Improvement Culture - post March 15, was from a webinar Jeff Hajek and I did on how to start building a culture of continuous improvement in your company.

5. Book Review: Death By Meeting - posted February 23, was a book review I did on the subject of making meetings more engaging and less boring by Patrick Lencioni.

4. The 6 Pillars of 6S - Free Posters - posted July 6, was a collection of posters that have been used to explain 6S to make implementation easy for everyone.

3. Visual Management Board - posted January 11, was really a guest post by my friend Allison Myers describing her visual management board for marketing activities at Lantech.

2. Personal Kanban Kaizen - It's all Digital - posted March 14, shows a digital version of personal kanban system I use for productivity.

1. Ten Ways to Show Respect for People - posted January 17, lists ten ways to show respect for people in your organization like encouraging them.


Do you have any favorites not on this list that you would like to share?  Leave a comment.

HAPPY NEW YEAR!

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Monday, December 26, 2011

My Gift to You


Merry Christmas to all A Lean Journey Fans! Lean is a gift to us individually and to organizations empowering and inspiring improvement all around us. This holiday season I want to take the opportunity to thank all those who share the passion for continuous improvement and share in the learning on this blog. As a way of saying "Thank You" I want to share a gift you, a free copy of Henry Ford's "My Life and Work".


Henry Ford (1863-1947), founder of the Ford Motor Company, lays out the secret of his success in My Life and Work. Pretty much everything in the Toyota Production System can be found in Henry Ford's 1923 book "My Life and Work".

You can download your copy now here.


For those kindle users you can get a copy here

Friday, December 23, 2011

Lean Quote: Give the Gift of Inspiration

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"A good leader inspires people to have confidence in the leader, a great leader inspires people to have confidence in themselves." — Anonymous

The ability to inspire people to reach great heights of performance and success is a skill that leaders need. Passion, purpose, listening and meaning help make a leader inspirational.

So, why must inspiring yourself and others be so high on your agenda as a leader? First, because if you are inspired, you will automatically be more inspiring to others. Second, because an inspired team is an energized team, and an energized team is a more productive team.

If you have managed to capture hearts and minds, excite and engage people, they will in turn feel more motivated and energized to take action. In our fast-moving world where productivity is king and time is endlessly squeezed, focusing on increasing energy levels (your own and your team’s) is a lot smarter than trying to expand time.

To inspire, you must both create resonance and move people with a compelling vision. You must embody what you ask of others, and be able to articulate a shared vision in a way that inspires others to act. You must offer a sense of common purpose beyond the day-to-day tasks, making work exciting.

So this holiday gift giving season give the gift that lasts a lifetime. Give the gift of inspiration. Inspire them to be confident. Inspire them to greatness.



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Thursday, December 22, 2011

That's Kaizen - FastCap Style

Many think Kaizen is about some sort of 5 day event where you shut down and make improvement.  Maybe this idea is fed by consultants in some manner but Kaizen in fact is not this.  It is about small incremental change. The type of change that makes it easier to do your job.  Change in which the people doing the task are intimately involved in.

In a new video from the team at FastCap they demonstrate what real Kaizen is all about.



There are so many great lessons in this video including:
  • Make improvement in the Gemba (actual place).
  • Importance of collecting data (stop watch) along the way.
  • Some improvements don't work the way you expect but you still learn from them.
  • If your improvement is not successful keep trying.
  • Try other peoples ideas even if you think they might not work.
  • People on the outside often see things you can't see.
  • Importance of a knowledge coach (Paul Akers) to guide and encourage the team to keep improving. Notice he never solves the problem for the team but challenges them to think about what is happening.
  • Making improvement is invigorating and rewarding.
  • Seconds matter.
This is one of the best explanations of Kaizen I have come across.  I hope you enjoy it and share it with others.


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Wednesday, December 21, 2011

Learn to Achieve Flow in Your Workplace From Angry Birds

Angry Birds, found on so many smart phones is so compulsive because the game applies the rules for achieving flow in your workplace. First, having a clear objective and a goal which is difficult but not impossible. It allows control over the action and gives immediate and comprehensive feedback on the attempts. Finally. it celebrates success. Time passes without being noticed.





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Tuesday, December 20, 2011

Daily Lean Tips Edition #24

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.

Here is the next addition of tips from the Facebook page:

Lean Tip #346 - Think Strategically about Your Improvement.

There is nothing worse than optimizing a process and then having the entire system be less than optimal. In order to understand the parts, you must understand the whole. Get your entire team involved, understand the business strategy and goals, and start thinking from a high level. After that you can drill down into the details.

Lean Tip #347 – Leader must ask the right questions.

Ability of leaders to ask the right questions is critical to the success of a project. The type of questions will determine the quality of process improvements. If leaders do not know what to look for, teams would get the message that they can get away with whatever is possible.

Lean Tip #348 - Teams are the engines that deliver successful process improvements.

Teams are the engines that deliver successful process improvements. While there are many traits, the five key characteristics of an effective team for process improvements are:

• Teams should have a clear defined purpose;
• Teams should be cross functional and have representation of all stakeholders of the process;
• Teams should be empowered to take all required decisions;
• All team members should be trained on the improvement methodology;
• Team members should have good change management skills.

Lean Tip #349 - Learn how to use the word “WE”.

Learn how to use the word “WE” among your team members because this gives them confidence and encouragement. It shows that their contribution towards the process improvement is recognized and taken into consideration. It will also enable the team to get more information/ data needed for the process improvement.

Lean Tip #350 - Evaluate your improvement process as a whole.

Once you have put your plan into action and have achieved the results from it, you will need to evaluate your improvement process as a whole. Ask yourselves if the process had its desired effect. Was the process successful? Did it fix the problem? Did it eliminate waste? Did you implement the improvements on time and within budget? All of these factors should be taken into consideration.

Lean Tip #351 – Encourage Your Team Members.

Always try and encourage your team members and be sure that any criticism you give is constructive. Encouragement and constructive criticism is a sure way to promote team work.

Lean Tip #352 - Do Not Hide Your Mistakes.

To err is completely human, so you should not be afraid of the mistakes you may make and of course, you should never hide them. Each mistake you make saves everyone else from repeating it – this is the very case, when you should consider team profit higher than yours. Such lessons do improve team knowledgebase and highlight weak points.

Lean Tip #353 – Teams Require Good Leadership.

For a team to work well together there needs to be a person in the leadership position. Someone who will motivate, inspire, and make sure everyone is moving in the right direction.

Lean Tip #354 - Form Common Skills To Make Your Team More Productive.

Be sure everyone has a common skill base for communication, conflict resolution, problem solving, giving and receiving peer feedback. I find that teams who have these common skill sets are much more productive than teams that don't. Technical expertise is only half of the success quotient.

Lean Tip #355 - Acknowledge Unique Talents and Contributions.

Each team member brings value to the team. Point out or showcase various abilities. Take time in a meeting to recognize one or two members. Be sure everyone receives equal recognition.

Lean Tip #356 – You must believe in your goals to be successful.

You must believe that it is at least possible for you to achieve the goal or you will not be motivated to try. More importantly, it is you who must believe, not others. Also, just because you should believe that the goal is possible does not mean that you must expect it to be easy or even probable. Indeed, some argue that completion of only the most difficult goals will have enduring value to you.

Lean Tip #357 – Make your goals measurable and specific.

Your goals should be measurable and specific enough for you to know unambiguously whether they have been completed yet or not. Makes sure your actions and their timing will satisfy your goals and if not rethink your plan.

Lean Tip #358 - Prioritize your goals but be flexible.

Decide which of your goals (and tasks) are most important and assign your due dates accordingly. Be willing to change due dates or even put a goal on hold for a while if necessary.

Lean Tip #359 – If you get discouraged re-evaluate your expectations.

If you feel discouraged, it's probably the result of not meeting one of your own expectations. Ask yourself, "Was the expectation realistic in the first place?" If not, you have no reason to feel discouraged. Simply create a new goal (or tasks) that you feel are realistic and keep on going.

Lean Tip #360 – Don’t fear failure, if you don’t try, you gain nothing.

Fear of failure is a genuinely scary thing for many people, and often the reason that individuals do not attempt the things they would like to accomplish. But the only true failure is failure to make the attempt. If you don't try, you gain nothing, and life is too short a thing to waste.


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Monday, December 19, 2011

Key Learnings From 2011


In our strive for continuous knowledge sometimes we fail to look back.  Reflecting on our key learnings is an important part of the learning process. My friend Marci Reynolds has done just that in a new post on her blog The Operations Blog. Marci, the Director of Operations at ACI Worldwide, surveyed 12 top operations experts across the globe and asked them to share their most impactful learning or most important piece of advice.

I was fortunate to contribute to this post with first learning:
Developing Leadership Skills Must Be Intentional “This past year I’ve learned the value of continuous learning for the development of leadership skills. Far too may business executives believe leadership skills stem from some sort of wondrous epiphany or other such flash of insight. Sure, great ideas can come to any of us, but being a bona fide leader also means study. It takes reading books and online articles on all sorts of subjects, attending workshops/seminars, and learning from others for instance to develop leadership abilities. It can be a long education, but one with rewards that multiply with the more knowledge you have under your belt.” Tim McMahon, Founder of A Lean Journey Blog
Another favorite is from our friend David Kasprzak at My Flexible Pencil Blog:
Attendance Is Not Synonymous With Performance “In 2011, I discovered the need to ask the question, “Why are we here?” in the operational sense. A tremendous amount of waste is produced from the belief that being in attendance is the same as, or necessary for, producing results. How much of this waste could be avoided if we shattered the assumption that attendance is synonymous with performance, and managers followed the principles of the ROWE (Results Only Work Environment) to measure people only on results?” David M. Kasprzak, Author, My Flexible Pencil Blog: Discussing management excellence and the pursuit of work/life synthesis
And, one last one to share was from Marci herself:
Practice Process Improvement – Before Executing Process Improvement “In 2011, I learned the value of teaching and helping others practice new process management skills, as an alternative to traditional training and immediate implementation. Professional athletes practice their moves over and over again, before they actually compete. The same can easily apply to the process of learning new business skills. If we practice first, we will be much more successful when we begin to apply them. I described this in more detail in my earlier post “A focus on learning will fuel more doing”.” Marci Reynolds, Director Global Customer Operations, ACI Worldwide, The Operations Blog, @marcireynolds12
The remaining list of learnings can be viewed on Marci's Blog -  12 Operations Experts Share Their Key Learnings From 2011.

What would you say?  Share your advice and key learnings from this year in the comment section here.


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