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Wednesday, January 6, 2021

Goal Setting and Reflection



As we begin 2021, this is the perfect opportunity to make positive changes in your life and work. As you reflect on 2020 and the challenges it brought, consider ways to set attainable goals to make the improvements you would like to see in the new year.

During the last week of December, every year for the past few years, I’ve sat down at my computer with a cup of coffee to reflect on the closing year. I used to think of all positive or negative moments from the prior year in my mind. Recently, I've created a simple spreadsheet with 3 columns - the 12 months, positive events, and negative events. I think back to the month or review my calendar from that month, write down the positive moments, but also reflect on the negative moments. What did I learn from it and how could I improve upon it?

To me, yearly reflection helps set the tone for the upcoming year, but also gives positive reinforcement to all that was accomplished. A lot of us tend to focus on the negative scenarios - the what if’s, the judgements, and the minor setbacks, instead of looking at the larger picture scenario. Don’t focus on the negatives, instead put your attention towards the progress and small digestible milestones you’ve hit. You may not have made it 100% to the goal, but accomplishing 65% is still an effort that will lead you to the end goal. That shouldn’t go unnoticed.

 If you’re having trouble getting started with reflection, here are three things you can do to get started with regular practice.

Write In A Journal (or Blog). Every day, week or month (you choose your time period), write down 3 awesome and positive things that happened, as well as 3 negative or unfortunate things. The objective is to start and get in the habit of finding time to reflect every day and documenting it. This blogs serves as a wonderful reflection method for me.

Experience Nature. Go for a hike, bike ride, or just a simple short walk without technology. Put down your phone, take a deep breath and appreciate the beauty that is right in front of you.

Before Bed. Lay in bed before you sleep and stare at the ceiling to think about your day. The short moment of reflection will help you clear your mind and center yourself with your breath. Try not to plan your following day, but instead, reflect backwards to all that got done that day. This positivity will translate into the morning.

Schedule Weekly Meetings With Yourself. We often struggle to make reflection a priority unless we are reminded to do it — usually, during the end-of-the-year performance review. Instead, start scheduling weekly meetings with yourself on Mondays to set goals and then on Fridays to reflect. By approaching goal-setting on a weekly basis, you set yourself up for incremental progress toward larger goals. Moreover, the opportunity for regular points of reflection creates time to course-correct or pivot as needed.

Personal reflection and goal setting is something we never feel we have time for an yet it’s so good at clearing more space for the things you actually care about in your life. Remember that having goals and reflecting on those goals isn’t about creating a scope of work you have to meet or a contract you have to fulfill. Instead, it’s a mechanism for you to get into a cycle of continuous improvement.

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Monday, January 4, 2021

21 Things To Do To Make 2021 Better Than 2020


The year 2020 hasn’t exactly gone how we’d planned, right? Let’s just say if we’d known about the challenges the year would bring our way, we very much doubt we’d have bothered to stay up past midnight to welcome in the new year with a bang. We’d have slept right through the whole thing and dropped all expectation that the year would be our best yet.

But despite its devastations and disappointments, the year has presented some valuable opportunities for learning and growth, and these takeaways shouldn’t be forgotten as 2020 rolls into 2021 in a few days’ time.

1. Planning is the Basic Step for Success.

You won’t know where you are going unless you know where you want to go. Confusing? Well that’s exactly how your business would be, if you do not keep things simple and organized. Planning is the basic step to succeed in business and planning accurately and developing strategies will lead you to a healthy and growing business. That means reframing the top down objectives in your organization. Don’t just work with only the large goal in mind. Set immediate and short term goals that fire up your team. Celebrate achieving those goals and adjust as the culture and needs change… We live in a very fluid business world where things change fast. Create a team that is able to change along with it.

2. Demonstrate Clear Goals & Vision

Creating a successful business is usually a result of clear goals and oftentimes, leaders who achieve such goals have an outstanding vision of new ideas, technologies, and industry specifics. A visionary leader can recognize new, emerging technologies and find ways to apply them in certain areas at early stages of development. This can give a competitive edge to such businesses and may inspire employees to easier gain trust in such leaders and excel in what they do.

3. Communicate the "Why" Behind your Idea.

Regardless of the brilliancy of your vision, your team needs to feel part of it and not that they're merely being told to do something. If you're giving them the opportunity to really understand why the process is happening, you're also hopefully giving them the tools to be able to innovate on that process and drive even more value back to your organization.

4. Become a Better Listener.

Many people don’t know how to truly listen. The good news? Following the lessons we learned in grade school—pay attention, don’t interrupt, don’t be distracted—is all that we need to do to become better listeners.

Of course, listening doesn’t just mean paying attention to the words that your team members are saying. It means understanding the emotions behind those words, as well as the nonverbal cues, including body language, tone of voice, and mannerisms, that speak to your team members’ state of mind. If communication is 80 percent nonverbal, as is popularly claimed, then focusing only on the words being spoken means you’re only getting 20 percent of the message.

5. Lead by Action and Example

An effective leader never orders anyone to do anything he wouldn’t be willing to do himself. If you’re going to expect certain things of your followers, then it’s imperative that you lead by action and example. You don’t actually have to do everything on your own, but if you occasionally reach down and contribute to mundane tasks and entry-level work, you’ll gain the respect of your employees and possibly even learn a thing or two in the process.

6. Instill Confidence Among Employees

A great leader can easily instill confidence among the staff. In order to maintain the positive work atmosphere which inspires creative thinking and new ideas, staff members have to feel confident about their work. A leader that simply nitpicks about everything and demonstrates extremely negative reactions for every mistake made will eventually ruin the positive energy in the work environment and ruin the self-confidence of the majority of staff members. A great and effective leader can inspire staff members to improve their performance and productivity by actively working on their confidence improvements. Publicly acknowledging those who perform well in certain areas can significantly contribute to this cause.

7. Challenge People to Think

If you are not thinking, you’re not learning new things. If you’re not learning, you’re not growing – and over time becoming irrelevant in your work. The most successful leaders understand their colleagues’ mindsets, capabilities and areas for improvement. They use this knowledge/insight to challenge their teams to think and stretch them to reach for more.

Some of the best ideas can come from employees. They interact with clients and customers every day and have an intimate knowledge of how well practices and procedures are working. Hear them out about ways to make improvements. Make changes that will improve their ability to do their job.

8. Cultivate a Culture of Innovation.

Great business leaders drive their teams to step out of the confines of routine and achieve the extraordinary. Building teamwork and rewarding collaboration are key to achieving your goals.

Cultivating a culture that values innovation is one of the most difficult responsibilities a business leader has. Here's how the best nurture innovation in their companies:

•        Proactively introduce mechanisms that naturally boost creative and innovative thinking.

•        Make incremental improvements in the workplace to facilitate out-of-the-box thinking.

•        Use tools to measure how employees spend their time.

•        Encourage practical shuffling of duties and departments to help employees gain a wider perspective of the organization's work.

•        Show employees how they can use time-tested methods of creative idea generation (brainstorming, mind mapping, story boarding, etc.) by organizing and participating in sessions.

9. Take Lots of Leaps of Faith

Making a change requires a leap of faith. Taking that leap of faith is risky, and people will only take active steps toward the unknown if they genuinely believe – and perhaps more importantly, feel – that the risks of standing still are greater than those of moving forward in a new direction.  Making a change takes lots of leaps of faith.

10. Reward Successes and Learn From Failures.

Too many leaders don't stop to reward success or recognize employees' outstanding work but are quick to point out what people do wrong. While it's good management to learn from what went right or wrong on a project, it's also important to celebrate achievements.

No one is perfect. Everyone makes mistakes. The important thing is to learn from them. Be willing to accept the blame and move on. Use your errors to make adjustments to the way things are done so that the same mistake does not happen again. Constantly be looking for ways to grow and improve.

11. Strive to Learn Something New Every Single Day.

It is easy to get bogged down in the same old, same old. In order to fully realize potential, you’ll have to add knowledge, skills, and experience. Don’t expect your potential to spring forth in a final draft; it takes time to hone your skills and build your confidence. This could come from formal schooling, from the school of hard knocks, or from both. Either way, your education is the house your realized potential will live in. The opportunities for learning are multiplying every day in this information/technology age. Learn at least one new thing every day. Improve your mind and enhance your skills. Never stop learning.

12. Learn More from Reading.

Far too may business executives believe leadership skills stem from some sort of wondrous epiphany or other such flash of insight. Sure, great ideas can come to any of us, but being a bona fide leader also means study. Read books, attend seminars, and pick the brains of colleagues to see what works for them. Read an article; discuss a new approach with a colleague; research what other organizations are doing on the Web. It can be a long education, but one with rewards that multiply with the more knowledge you have under your belt.

13. Work Smarter Not Harder.

Productivity comes from working smarter, not harder. That is the difference between effectiveness and efficiency. You can be effective without being efficient, but, the key to productivity is to do both. Sometimes, those job inefficiencies are not very obvious. However, if you can specifically identify them, then those inefficiencies can be eliminated and staff can become more productive. By distributing the tasks and responsibilities around, you not only become more flexible and able to respond to changes more quickly, but you involve more people in the improvement process. This can increase work satisfaction as well.

14. Devote Time Each Month to Employee Development.

 Most people want to learn and grow their skills at work. Encourage experimentation and taking reasonable risk to develop employee skills. Get to know them personally. Ask what motivates them. Ask what career objectives they have and are aiming to achieve. You can make their career. In order to get the most from your employees, you need to invest time and resources in their development. Annual performance reviews simply aren’t enough. Make a point to sit down with each employee on a monthly basis (or more frequently, if possible) and provide them with specific feedback and areas of improvement.

15. Show Respect to Everyone

Everyone desires respect. Everyone. Regardless of your position or power, ensure you show everyone respect. Everyone wants to be treated fairly.

Demonstrating respect for people goes beyond just being nice to them. Showing respect in the workplace is all about the relationship we develop with other people and how we value them.

Respect for people means developing employees latent skills in both on the job and off the job training. It is easy to invest money in new technology, software, or equipment. It takes time, effort, and planning to invest in employee skills development.

16. Get Out of Your Office.

When you get bogged down, distracted, or even discouraged rediscover the power of going to see. There is no better way to experience the flow of value (or lack thereof) than taking the same journey that an order, new product, patient or other takes through your processes. Spend as much time as possible with employees and customers. Learn the issues first hand. Expand your focus. Many look primarily at the steps in the value stream and ask how to remove the waste. Reflect first on the purpose of the process. You must ask about the support processes to get the right people to the right place in the value stream at the right time with the right knowledge, materials, and equipment. Work to solve problems when and where they occur. Pay special attention to the way people are engaged in the operation and its improvement.

17. Streamline Your Processes

While you’re assessing your productivity from the past year, start tweaking your processes to help your team better reach its goals.

Analyze each step of your day-to-day processes, and try to figure out where you can save time, money or other resources. If you can save a minute here, or a dollar there, you could end up saving countless hours and thousands of dollars over the course of the next year.

Not only that, but by streamlining your processes and decreasing the amount of “hang-ups” your team faces, your employees will be more apt to dive in and get to work.

18. Focus on Small Changes

Approach change in small, incremental steps; if you improve by just 1% every day for a year, you’ll be 37 times better than when you started. Test and implement small changes. This increases the speed to improvement and reduces the pressures and risks of implementing a major change.

To this end, focus your improvements on solving the root causes of issues. This allows employees to catch and contain small issues before they become larger and costlier to eliminate, and it prevents the same problems from reoccurring.

19. Enforce Improvements

It’s easy for employees to regress to their old ways. Enforcing the changes you’ve made to your processes is important for the improvements you’ve made to last, and it’s key to sustaining continuous improvement in the long term.

In order for improvements to last, they must be standardized and repeatable. Standardizing work is crucial to kaizen because it creates a baseline for improvement. When you make improvements to a process, it’s essential to document the new standard work in order to sustain the improvements and create a new baseline. Standard work also reduces variability in processes and promotes discipline, which is essential for continuous improvement efforts to take root.

20. Be Passionate and Open Minded

If you don’t believe in your company, neither will your employees. Start each day with a positive attitude and show enthusiasm for projects and initiatives. Take pride in the services or products you provide.

21. Focus On What You Can Control

We need to let go of how things “should be”, and instead focus on how things are. This shift to acceptance will ultimately help us put our best foot forward in a situation, rather than mourn lost opportunities.

People are spending a whole lot of time and energy worrying about things they cannot influence or change. No-one knows when the lockdowns will end, no-one knows if there will be a vaccine, no-one knows what will happen to the economy.

It is a much better idea to focus on the things you can control, and there are two areas that you always have control over: What you are thinking and what you are doing. You could spend your time thinking about all the things that have gone wrong, or you could focus your attention on possibilities and opportunities.

It’s been some year so far, hasn’t it?  Who would have imagined in January that we would all be living and working in pandemic quarantine world?  This was not on any predictions for 2020 that I read before this year!

Now we use whole new terms and concepts, like designer masks, social distancing, virtual conferences, quarantining, pods of friends, outdoor meetings, “unprecedented times”, the “new normal”, and so on, not to mention an entire vocabulary and set of memes solely related to Zoom calls.

So much has shifted – from bars and restaurants struggling to survive to businesses finding out (to their surprise) that their employees can be productive working from home.  Schools have made some major shifts, some managing well and some not so well.  But it’s hard to think of very many businesses or individuals that haven’t been impacted in some way by COVID-19.

But the pandemic won’t be with us forever.  Eventually, we will move on to the new normal or the next normal or whatever we decide to finally call it.  So today, let’s move away from wallowing in the misery of this year and set our sights on planning for business success moving forward.


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Friday, January 1, 2021

Lean Quote New Year Little Things are Big Things

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Enjoy the little things in life for one day you’ll look back and realize they were the big things.  —  Kurt Vonnegut

The resilience we’ve each had to learn through COVID will be a tool we rely on for the rest of our lives. That’s certainly one benefit of the last several months.

Many get caught up in the hustle, and sometimes I do too. More often, though, I’m able to see that the little things are the big things.

Never has there been a greater need for kindness, compassion, empathy and love that is demonstrated. Words alone won’t cut it. Some sort of action is required: Write a hand-written letter to someone, buy a coffee for the car behind you in the drive-thru, leave flowers for someone at their doorstep.

Don’t ever forget not to take things or people for granted. Be grateful for everything you have – for small and large things. A roof over your head, the food that you eat, air-conditioning on our ever-increasing hot days and your health. Most of all, being grateful for the people in your life — your mother, your father, your wife, your husband, your son, your daughter, your friends — all of them.

These are strange times we are living in. While this is an uncomfortable situation in many ways, the lockdown also offers us the opportunity to reflect on life. Often, we are too busy with our daily lives to realize what we have around us.

More time means more time to think. And more time to think means more time to critique our lives. For me, it’s made me realize that what makes life great are the things we often take for granted.

I know I will appreciate these little things much more now, hopefully, we all do.

Wishing you all a happy, healthy, peaceful, and fruitful New Year.  


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Monday, December 28, 2020

SMART CONTACT is Key to Redirecting Performance



I always say that “silence is acceptance” which essentially mean you deserve what you tolerate. It is a necessary part of any organization to give feedback to employees based on their expected performance. Sometime positive discipline is needed to shape up poor performers. The discipline you apply should be aimed at correcting behavior or performance, not punishing the employee. Many times a correction can be accomplished by a friendly discussion with the employee.

This discussion with an employee needs to address two elements:

       1. Confront the employee with a specific critique of his/her
           performance.
       2. Address the need for performance improvement.

There are two acronyms I have learned that can help you do this right. The first is CONTACT, used when confronting an employee, and the second it SMART, used to address the improvement.

CONTACT Is Key 

C stands for "comprehensive." Write a comprehensive memo describing the history of the issue and why now is the appropriate time to write up the employee for poor performance.
O stands for "objective." A supervisor should get HR's input on an evaluation. A second set of eyes helps the supervisor be more objective. Supervisors should also hold onto whatever they write for at least 24 hours because that break in time can change their perspective.
N is for "no charity." No charity means not being dishonest for the sake of complimenting the employee. It's always a good idea to identify something the employee is doing well, but you should not tell an employee that he or she is doing something well if it's not true.
T stands for "timely." The feedback has to be timely. It's wrong to write up an employee for something that happened 6 months ago.
A stands for "accurate." Make sure the facts in an evaluation are absolutely correct and independently verifiable through calendars, appointments, and other sources.
C #2 stands for "candid." Be straightforward and honest about an employee's performance.
T stands for "training." Employees need to know what is expected of them with any position. Supervisor training and coaching employees are essential when it comes to managing employees.

Now, SMART is similar to that used when setting goals and objectives but with an emphasis on improving individual performance.

SMART Keeps You in Line

S stands for "specific." You should specify what the performance issue is.
M is for "measurable." Whatever you're asking of the employee must be measurable.
A stands for "achievable." The improvement needs to be reasonable and achievable, best accomplished through agreement.
R is for "realistic," which ties in with achievable. A goal is not realistic if it's not achievable within the stated time frame.
T is for "turnaround.” When do you expect to see the desired performance?

In this situation it is important to remember to understand then try to be understood. Listening is the supervisor’s first line defense. If an employee is struggling with an objective it is usually the result of a poor explanation from the supervisor. I believe everyone wants to do a good job but should you need to address a performance gap remembering CONTACT and SMART can help you redirect the employee’s performance.

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Wednesday, December 23, 2020

5 Leadership Characteristics That Every Leader Should Have



Having leadership qualities and characteristics is considered today as one of the most valued personality traits in the business world; especially for those who claim to be leaders and cannot be compared with that concept.

It is known that some have achieved these characteristics and have gone from being small corporations to growing exponentially and being recognized.

But what are the main characteristics of good leadership? Those who achieve a good synergy between all its components and make you a good leader; more aware and aware of both the business as a whole, as well as your employees.

Five characteristics of leadership

Without a doubt, the main characteristic of good leadership is the person as such, the one whose will, determination and clarity transcend positively; having the power to influence the behaviour and thinking of others. Other characteristics of a good leader are:

They define and maintain the course, the main characteristic of leadership

Every good leader knows what his objectives are, where he wants to go and what are the tools, strategies or techniques that he will use to achieve them; based on great willpower and unmatched determination.

They always think about the "what, how, when and why."

Leaders always carry out their activities knowing the what, how, when and why of all the things happening around them. The more aware the person is of answering all these questions, the more they will concentrate and can work on solving them.

They exploit their abilities to the fullest

These types of people are always looking to exploit and share their abilities to the fullest, as well as their strengths and the knowledge they possess. Another fundamental trait in every leader is that they always focus their energy on correcting defects so that work can be positively maximized.

They know that learning is essential

An important characteristic within leaders is that they are totally willing to learn because they know that this is essential for their progress; as well as teaching other people, either with work issues or to motivate them to be better people.

They understand that you learn from mistakes

Leaders are faithful to the phrase "from mistakes you learn", that is, they know the risks and know that in the end, it is learning. We all make mistakes, and the important thing is to understand how to rectify them as soon as possible and that the knowledge learned during that moment serves as teaching for future occasions.

Importance of leadership

We saw some of the critical characteristics of leadership, now let's talk about the importance of being a good leader as such in any organization. These people can develop and master any problem without attacking; that is, it generates positive feedback among the work team.

They also have the facility to listen to other people and take their ideas, recommendations or comments into consideration, especially if they are innovative; Remember that a person with leadership will prefer the good of their company over being always right.

After all this information, do you think you have what it takes to be a good leader? If the answer is yes, great, you are on your way to success. If your answer was "no" then do not worry, if you follow these characteristics to the letter, then you will become someone worthy of admiration.

About the Author:

When it comes to writing, she believes that the simplest form of words can help build a better opinion in front of people. With this thought, Garima Aggarwal is an aspiring content writer working in the field for last 2 years. Currently, she is working for TABSCAP. Being from the journalism background, she is passionate to write about topics related to lifestyle, health, and digital marketing.









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Monday, December 21, 2020

2020 Year End Reflection – 3 Lessons Learned from COVID-19



2020 has been… interesting, to say the least. To find meaning in a chaotic year, it is important to pause and reflect on the lessons we have learned and how we have grown.

The COVID-19 pandemic has turned our lives upside down and changed not just the way we live and work but also how we think and behave. Every part of the world has been affected, and every aspect of life has been impacted. Our everyday routines were brought to a stop, and any sense of normalcy was lost. While we stop and look at the world around us, I cannot help but realize what I used to take for granted. If anything, perhaps there are some life lessons to take away from this pandemic.

  1. Humans are social creatures, and we need social interaction and human contact. The COVID-19 pandemic has highlighted the importance of social interaction and human contact within almost every aspect of our lives, including education, employment, entertainment, and recreation. Efforts to reduce the spread of the virus, including physical distancing, quarantine, and stay-at-home orders, have prompted and exacerbated social isolation and loneliness. I miss social interaction and things as simple as a hug or coffee with a friend.
  2. Humans are adaptive, and life is more flexible than we think. The pandemic has been a time of extraordinary change, and we have had to rapidly change and adapt to the evolving situation. Many individuals have lost jobs and have been forced to find creative ways to pay the bills. Many others began working from home.  Schools turned online with virtual learning. Many physicians started offering telemedicine. This pandemic has been a testament to just how resilient we are as humans and our ability to be flexible and creative in the face of uncertainty.
  3. Life is precious. Be grateful for what we have. With over 225 thousand lives lost to the pandemic in the United States to date (and over 1.1 million worldwide), this pandemic has made me re-think my priorities and remember how precious life is. It has been a reminder to appreciate the smaller things in life – the things I often take for granted. With so many deaths each day, I am grateful for my family and friends, even if it means video calls and text messages while we cannot see each other in-person. With so many people falling ill, I am grateful for my health. With so many people losing jobs and becoming homeless, I am grateful for the food in my fridge and a place to call home. This pandemic has made me re-evaluate my life and assess my priorities and served as a reminder of how precious life is and appreciate the small things in life.

Since March 2020, every person on the planet has had their life shaken by the COVID-19 pandemic in some way. In the midst of the hardship and challenges, there’s been the sense among many people that this period has helped us evaluate our lives and focus on what’s truly important.

It has been a very difficult 2020 for all of us and, unfortunately, we cannot predict the future. Learning from the pandemic’s impact on our lives can serve as a great lesson as we go forward to adapt and accept change, rather than wishing that we could return to business as usual.


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Friday, December 18, 2020

Top 10 Lean Quotes of 2020

Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we cannot improve.


10.
"Attitude is a little thing that makes a big difference."   — Winston Churchill

9. "People don't resist change. They resist being changed."   — Peter Senge

8. "It is our attitude at the beginning of a difficult undertaking which, more than anything else, will determine its successful outcome."   — William James

7. "Good leaders must communicate vision clearly, creatively, and continually. However, the vision doesn't come alive until the leader models it."   — John C. Maxwell

6. "All the art of living lies in a fine mingling of letting go and holding on."   — Henry Ellis, British psychologist (1859-1939)

5. "It is better to know some of the questions than all of the answers."   — James Thurber

4. "No man can be successful, unless he first loves his work."   — David Sarnoff (CEO, RCA)

3. "The Toyota production system has been built on the practice and evolution of this scientific approach. By asking and answering ‘why’ five times, we can get to the real cause of the problem, which is often hidden behind more obvious symptoms."   — Eric Ries, The Lean Startup

2. "Earn trust, earn trust, earn trust. Then you can worry about the rest."   — Seth Godin

1. "Average leaders raise the bar on themselves; good leaders raise the bar for others; great leaders inspire others to raise their own bar."  — Orrin Woodward


These are the top 10 quotes on A Lean Journey website in 2020.

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