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Monday, January 20, 2025

7 Leadership Lessons from Dr. Martin Luther King Jr.



Today we celebrate and recognize the life and achievement of Martin Luther King Jr. MLK as they say was an American pastor, activist, humanitarian, and leader in the African-American Civil Rights Movement. He is best known for his role in the advancement of civil rights using nonviolent civil disobedience based on his Christian beliefs.

In times of challenge and controversy, it is the leaders in our lives that we look to for guidance. It is the voices that motivate and inspire us that we turn to for help. And during the 1960s Civil Rights Movement, there was one particularly important man whom people and activists alike aspired to. A man whose determination and vision made him one of the greatest leaders and orators in American history.

In honor of Martin Luther King, Jr. today, here are four leadership lessons we can learn from MLK.

1. Know Your Cause.

One of the most important lessons to be learned from Dr. King is to always know the why behind what you’re doing. Part of what made the “I Have a Dream” speech so inspirational was that it painted a picture of what Dr. King saw for the future. Everything he was doing was in the name of achieving that vision.

2. Articulate a Powerful Vision.

Leaders communicate a concrete vision of the future with a clear call to action to inspire others to get there. People want to follow someone who they know is going somewhere. People do not follow leaders who don't care about their values, their wants and needs, or the hopes and aspirations of those in the organization.

3. Embrace Fear.

A good leader doesn’t have to be fearless – they only have to be willing to face their fear. Journalist Robert Ellis Smith revealed that King often felt scared or worried before a speech that he would be misunderstood or met with violent protests, but he always carried on. He told Smith, “If you are not anxious, you are not engaged.”

4. Get People Involved.

Making a difference is a team effort. Without the communities and audiences he inspired, Dr. King’s words would never have had the impact they did. He did more than just be heard – he asked people to join him. People want to be a part of something special and he inspired them to be involved in something bigger than themselves.

5. Challenge the Status Quo

Excellent leaders simply are not passive; they are active. They will challenge the status quo and not settle for business as usual. When there's a major challenge facing your organization, you must step forward to initiate new methods of getting things done to solve problems and ignite innovation.

6. Demonstrate Faith in People

Wholeheartedly showing someone you believe in him is the simplest, most powerful thing you can do to bring out his best. Leaders have faith in not only in themselves but others. The authentic leader readily acknowledges the commitment and hard work of their followers. When times are tough, people need to know that their work matters. An excellent leader listens to the ideas of the followers and responds.

7. Persevere.

Achieving Dr. King’s dream was not an instant success. Throughout the Civil Rights Movement, King faced countless setbacks and moments of failure. He was arrested over 20 times, his house was bombed and set aflame, and he was even stabbed. But King never let these obstacles stand in his way. He had a dream and he was determined to see it through.

Great leaders set out to achieve what others deem impossible. Dr. King worked toward a better, freer and more equal world, in part because he could imagine it. The struggle for racial, gender, and other forms of equality is not over, but to continue down this path, we must believe there is a destination.


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Friday, January 17, 2025

Lean Quote: Life Begins at the End of Your Comfort Zone

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Life begins at the end of your comfort zone. — Neale Donald Walsch  


Your comfort zone.  This phrase can be used to describe many areas of our lives, both personally and professionally.  It is a place where we are, well, comfortable. 

Change is necessary for growth. While it may be very comfortable to stay in a place of familiarity, we will never grow into the person we are created to be if we are unwilling to move beyond what is comfortable.  Many people have become complacent because the common notion is that change is bad. This couldn’t be further from the truth. Change can be very healthy and liberating. How we respond to change is a function of our mindset. Change your mind, change your outlook. And the reality is, change is inevitable. I like to say the only thing that remains the same is change. 

If you want something that you have never had before, you’re going to have to do some things that you have never done before.  It’s like being a caged hamster on a wheel. You can expend a lot of energy, but never go anywhere. I‘ve learned that every step you take out of your comfort zone gets you off the “wheel” and onto a path of improvement.  Every step into the uncomfortable is building courage to take the next step. 

Moving beyond our comfort zones is how we can best learn and grow. The challenge is to resist our normal human instinct to seek comfort rather that discomfort. The key is to continually push beyond the comfort zone and drive continuous improvement to develop and strengthen your Lean thinking.

Leaders need to challenge their employees to move out of their comfort zone. You can’t move forward if you don’t grow and you can’t grow if you never leave your comfort zone. When possible, give your employees challenging assignments. Help them prepare by providing them a safe environment to learn from the mistakes that they are bound to make. 


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Wednesday, January 15, 2025

The Role of Lean Daily Management in Sustaining a Lean Culture

Image Source: Morsa Images / E+ / Getty Images

Many companies that experience great success with Lean hold kaizen workshops to rapidly implement Lean tools. It’s no secret, however, that many of these companies find that the improved system quickly reverts back to its non-Lean state. The problem is that Lean is a people-dependent system.  All the Lean tools, such as posting standard work, require people to use them daily and if they do not understand them, or care about them, the tools will quickly decay. We need to develop people so that they want to use the tools for daily improvement. There is no single tool that develops people, but there is a methodology that can aid in their development often referred to as Lean Daily Management.

Lean Daily Management is a systematic strategy for building Lean habits and managing continuous improvement and daily operations in the workplace. It involves multiple aspects, such as Leader Standard Work and Lean management routines, visual management boards, daily accountability, and problem-solving where the work happens (Gemba).

Lean organizations make use of Lean Daily Management systems, a structured process to focus employee’s actions to continuously improve their day-to-day work. Lean Daily Management empowers employees to identify potential process concerns, recommend potential solutions, and learn by implementing process changes. Lean Daily Management, if done right, can be a critical tool in any organization’s toolbox to engage frontline staff in problem-solving and to deliver customer value.

...

Read more from my article published by Quality Magazine: The Role of Lean Daily Management in Sustaining a Lean Culture

With Lean day-to-day management, employees are empowered as they play an active role in detecting and resolving problems.


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Monday, January 13, 2025

Achieve More with WHYSMART Goals



Many people are effective at setting goals but not as many people are effective at accomplishing their goals. It’s important to set goals, but the step that many may miss is the ability to develop the detailed plan needed to achieve the goal. Goals, whether personal or professional, need to be written, harmonious, yours, specific, measurable, attainable, realistically high, and time bound. 

Many of us spend a considerable amount of time and effort when planning for a vacation. We will figure out exactly where we want to go and what type of things we want to do while we are there. We’ll make reservations, schedule appointments, and prepare a list of all of the appropriate things we need to pack. This planning is usually very detailed, somewhat tedious, and time consuming. But because we want the trip to be hassle free we will plan these occasional trips right down to the very last detail. 

When you think about your life, your daily journey, how well do you plan and organize it? Your life’s journey is the MOST important trip you will ever take. Why is it that we spend so little time planning our lives? Many of us have little or no idea where we are going! 

It’s important that as you dream about the things you want in life that you set up some criteria to make sure that those dreams come to fruition. 

Your goals will provide direction and motivation and serve as tools for measuring your results. For maximum effectiveness and accomplishment, make sure your goals meet the criteria of WHYSMART. These goal-setting guidelines will help you stay on target as you continually work on the accomplishment of your goals. 

Your goals must be: 

WRITTEN 

Put your goals in writing to help ensure that they are clear and specific. As the W represents in WHYSMART, writing down your goals forces you to clarify your thoughts. Written goals have permanence that promotes accurate, sustained action. 

Do you want to dramatically increase the likelihood of meeting your goals? One of the simplest yet most powerful actions you can take is to write them down. It’s so easy to get caught up in the busyness of everyday life that it then becomes all too easy to forget about your goals. I think the saying is, “When you are up to your rear-end in alligators, it’s easy to forget that your original intention was to drain the swamp.” 

Put your goals down on paper. Keep them where you will see them every day. Doing this will prevent you from saying around this time next year, “Oh yeah, I remember those …” 

HARMONIOUS 

Harmonize your goals with your personal vision and purpose in addition to your other goals, so that all elements of your plan are complementary and mutually reinforcing. Unaligned goals pull you in different directions, hampering productivity and creating tensions. 

YOURS 

You will be most motivated to achieve goals that reflect your important personal desires and values. Resist the urge to conform to the expectations of others. If your goals are not your own, you can’t own them. Be aware of what motivates you and tailor your goals to fit your personality. 

SPECIFIC 

Vague goals cause confusion and frustration. In order to provide clear direction and strong motivation, make your goals specific. Stating your goals positively will help create the mental picture of you doing what you want to do. 

MEASURABLE 

Measurable goals provide benchmarks for gauging progress and evaluating performance. Attaining annual sales of 4 million dollars is a measurable goal; developing a goal of increased sales is vague and not at all measurable. Go out to dinner once a week with my spouse is measurable goal; however, spend more time with my spouse is not. Goals that are not measurable lack direction, value for motivation, and celebration. If they are not measurable, it is impossible to know when and if you have achieved them. 

ATTAINABLE 

Attainable goals spark excitement and action. Goals that are beyond reach produce frustration and discouragement. Attainable goals should also provide a challenge, so the rewards remain worth the effort. 

REALISTICALLY HIGH AND RESULTS ORIENTED 

Challenging goals stimulate creativity and commitment. Goals that are set too low result in underachievement and apathy. Be clear about the end result your goal is designed to accomplish and focus on results, not just the necessary activity. 

TIME BOUND 

Dates for accomplishment are critical for planning, decision making, operational coordination, and evaluation. Goals that do not specify target dates have a tendency to get lost in the shuffle of business and life. “Goals are dreams with deadlines.” – Diana Scharf Hunt 

If you do not set “achievement dates” for your goals, you’ll get caught in the trap of “someday.” As in, “Someday, I’ll do that.” 

Take a look at your calendar. You will find: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday. What you will not find is Someday. So not only does someday never come, but it also doesn’t exist! 

WHYSMART is an excellent criterion to make sure that you are maximizing the goal setting process to your professional and personal advantage. Make sure that all of your goals, tangible and intangible as well as short or long-term, are evaluated against WHYSMART, and you will see a distinct difference in your ability to accomplish anything you desire.

 


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Friday, January 10, 2025

Lean Quote: Do or Do Not. There is No Try

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"Do or do not. There is no try. — Yoda, Star Wars Jedi 


Yoda's quote "Do or do not. There is no try" conveys a mindset focused on commitment and determination. It suggests that simply trying can imply a lack of conviction or half-hearted effort. Instead of merely attempting something with the possibility of failure, Yoda advocates for a full commitment to either accomplishing the task or not engaging in it at all.

"Try" is self-denigrating. It essentially means that you are not capable of doing a certain task - or at the very least lack the necessary self-confidence to do it. It implies you are not sure if you can do it.

By eliminating the word try, you make up your mind to either do something or not. You will either ignore the task completely or do whatever is necessary to complete the task. It implies that you will have the necessary perseverance in the face of any obstacles that may emerge.

By eliminating the word try, you are declaring that you are capable of doing the task and that you have the self-confidence to fight whatever might stop you from completing it.

This perspective doesn't necessarily mean that trying is worthless; rather, it emphasizes the importance of intention and dedication. In a broader sense, it encourages individuals to take decisive action and to fully commit to their goals, aiming for success rather than just going through the motions. The quote can inspire a proactive approach to challenges, highlighting the value of perseverance and belief in one's capabilities. 

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Wednesday, January 8, 2025

7 Steps to Realize Your New Year’s Resolutions in 2025



Every year, millions of people make New Year’s resolutions, hoping to spark positive change. The recurring themes each year include a more active approach to health and fitness, improved finances, and learning new things for personal and professional development. 

Making resolutions, or goal setting, is like having your own personal cheerleader, rooting for you to succeed! When you set goals, you're making a promise to yourself and your dreams. It's all about being accountable and taking ownership of your actions. With goals in place, you create a structure that keeps you on track and motivated. 

Deadlines and milestones become your trusty sidekicks, reminding you to stay focused and disciplined. By sticking to your plan and putting in the effort day in and day out, you develop habits that pave the way for your growth and success, whether it's in your career or personal life. 

Despite the best of intentions, once the glow of a fresh new year wears off, many people struggle to make good on their plans. According to a study published in the Journal of Clinical Psychology, only 46% of people who made New Year’s resolutions were successful. That means over half of the people who set a goal for the new year will fail! 

Naturally, we don’t want to be in the camp of folks who fail to achieve their aspirations and dreams for 2024, so we’ve put together an exhaustive plan for following through on your resolution. 

If you want to realize your New Year’s resolution this year, follow these 7 steps: 

1. Mentally prepare for change 

Changing ingrained habits is no easy task, so before diving head-first into your New Year goals, it is important to take a step back and get ready for that impending change. 

The first breakthrough in change is taking a personal inventory. Being that it’s the end of one year and the beginning of the next, it’s perfect timing to take stock of the past year’s accomplishments. Think about the following: 

  1. What did I set out to do in the past year? 
  1. Where did I make progress? 
  1. Where didn’t I see progress? 

Naturally, your resolution may focus on areas that lack progress, but don’t forget to savor the progress made and find some small way to celebrate. Those happy feelings are useful! If possible, try to associate them with an object or word related to your accomplishment. 

You will want to keep upbeat with your new resolution, so you can use that positive association with last year’s accomplishments to remind you of those good feelings when you are feeling challenged. 

As you start thinking about the changes you want to implement, make sure to do the following: 

  • Stay positive 
  • Try not to make big/quick changes 
  • Change should be gradual 
  • Build on smaller changes 
  • Allow a little room for error 

2. Set a goal that motivates you 

You would be surprised how often people set goals that are not for themselves. These goals could be dictated to or coerced by a manager, spouse, or parental / peer pressure. 

While it’s nice to have some external support, if you don’t share the same passion, the resolution has a small chance of succeeding and could even be dead on arrival. 

To do this, you need to make sure the goal you set is important to you and only you and that there is value or benefit for you in achieving the goal. It is these two things that will provide the reason and willingness to take action. This is also known as motivation! 

Thus, it’s a safe bet if your resolutions align with the following: 

  • Your goals 
  • Your priorities 
  • Your dreams 
  • Your aspirations 

Not only should you align around your innermost desires, but you should also make sure the resolutions align with your top priorities. This will lead to a “must do” attitude. 

If your goals are career-centric creating your own professional development plan is a great way to stay motivated on the path toward your goal. 

3. Limit resolutions to a manageable amount 

A common mistake in resolution-setting is having too many and spreading yourself too thin. We all want to learn 25 different languages, 15 new job skills, and eliminate 5 bad habits, but we are not superheroes. We only have so much attention span we can dedicate to self-improvement, so having too many resolutions is a great way not to achieve the many goals you have set out for yourself. 

Thus, you should make a short list of resolutions that you can manage in the upcoming year. Knowing that short list of priorities is the hard part. The key here is understanding how to prioritize. 

Here is an exercise that you can undertake to help you figure out what is most important in your life. All you need is a post-it pad, a pen, and a wall. 

  1. Write anything you want to accomplish for self-improvement purposes on a post-it 
  1. Each post-it only gets one discreet tactic 
  1. Place each post-it on the wall 
  1. Go crazy - use as many post-its as possible 
  1. Group together similar post-its 
  1. Place the topics you feel strongly about at the top of the wall 
  1. Put the topics you feel “meh” about on the bottom 
  1. Spend a lot of time thinking about the order of the first 3-5 post-it (groups) 

As you might suspect, #8 is the most time-consuming because it will determine what resolutions you are going to take on this year. 

The final piece of the puzzle here is knowing your limitations and personal bandwidth. With that in mind, you should focus on your top priorities while balancing how much attention you can honestly devote to a resolution. 

Final thought: It’s better to tackle one resolution well than multiple resolutions poorly. 

4. Be specific 

When it comes to setting resolutions, it’s easy to set bad goals that could lead to poor follow-through. Fortunately, the SMART goal-setting framework can help you craft better goals. 

SMART goals are: 

  • Specific - Articulate the resolution as clearly as possible. For example, quitting smoking is better than being healthy. While “being healthy” is great, the wording can be interpreted in many ways.   
  • Measurable - Quantify your resolution if possible, i.e., I will lose 10% of my body weight
  • Attainable - Choose a goal within the realm of possibility yet challenging. Making 100 friends this year would be amazing but probably pretty hard to do. On the other, making 10 new friends is doable. 
  • Relevant - Keep it relevant to your priorities and goals. See the motivation section above! 
  • Time-sensitive - Give yourself a time frame in which to achieve a goal. A deadline will instill some urgency and provide a time when you can celebrate your success. 

Bottom of Form 

5. Break up big goals into smaller goals 

A lot of us tend to be over-eager and grandiose when it comes to resolutions. We have the best of intentions and may accidentally take on a goal that is too big to achieve. Thus, it’s helpful to divide a big goal into smaller goals that are more achievable. 

Now chunking up a big goal is easier said than done. Here are a few tips to help you make your massive goal more achievable: 

  • Create a list of sub-tasks 
  • Prioritize and order them 
  • Use a visual map to display 
  • Assign milestones to each task 
  • Decide how much time each task requires 
  • Allocate resources accordingly 
  • Focus on the next step, not the big goal 

 

6. Review your resolution regularly 

Let’s face it, if you are not thinking about your resolution regularly, you are not going to follow through. Thus, a crucial part of realizing your goal is a regular review. 

At a minimum, this review should be monthly, but the more frequent, the better. 

Here’s one way to build goal review into your routine. 

  1. Schedule a monthly “big picture” review during the first week of each month. This will serve as a planning meeting where you distribute smaller tasks and goals to different weeks throughout the month. 
  1. Do a weekly check-in to check progress on the monthly goal. 
  1. Set a daily reminder for smaller resolution tasks. 

It may seem a little crazy to think about your resolution every single day, but it is those smaller incremental steps that lead to massive changes over the course of a single year. 

7. If you fall off track, get back on quick 

Rome was not built in a day. 

We’ve established it will take time for your resolution to become a reality, and we know change is difficult. In fact, we’ve already established we should leave some room for mistakes and setbacks. 

Keep the following ideas in mind: 

  • Skipping an intermediate task is not a complete failure 
  • Missing a goal by 10% or even 80% is not a complete failure 
  • Finishing a task late is not a complete failure 
  • A moment of weakness is meaningless in the grand scheme of things 

Setbacks can happen, but so long as they are handled correctly, they will not impact the big goal. The key is to avoid a defeatist attitude at all costs, i.e., “Well, I screwed up once, why should I even try to do this anymore.” 

And if there is a setback, it’s important to understand what led to that moment and how you can avoid a similar situation in the future, i.e., "If I play video games after work, I will not go to the gym. Don’t play video games after work!" 

Once a mistake is made, own it and move on to the next thing. For example, if you skipped a study session, make it up tomorrow, and keep on moving. A few small mistakes shouldn’t spoil your resolution for the year! 

Remember, you can’t keep your New Year’s resolutions without persistence. The journey toward improvement is not a sprint but a marathon, and with the right mindset and preparation, you can turn your resolutions into permanent habits. Your chance of success will skyrocket if you can successfully turn your resolutions into lasting habits. Embrace the opportunity for growth. Let’s be different this year. 


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Monday, January 6, 2025

Lean Tips Edition #309 (#3661 - #3675)

For my Facebook fans you already know about this great feature. But for those of you that are not connected to A Lean Journey on Facebook or Twitter I post daily a feature I call Lean Tips.  It is meant to be advice, things I learned from experience, and some knowledge tidbits about Lean to help you along your journey.  Another great reason to like A Lean Journey on Facebook.


Here is the next addition of tips from the Facebook page:

Lean Tip #3661 – Develop a Strategic Plan

Develop and review your strategic plan on a regular basis. Analyze the environment, the market, the competitors, and the available internal resources. Set goals and a roadmap. Review the operation of your company from a global perspective and do not get lost in one department. Visualize the short, medium, and long term. Automate repetitive processes. Introduce the planning of your resources, means of production, and materials. Consider technological evolution and investment as key elements to achieve manufacturing cost reduction.

Lean Tip #3662 – Involve your Staff in the Life of the Company

Usually, your staff knows more than anyone else where the operational wastes are. They know the opportunities for improvement, and they often even know the solutions. It's not necessary to make any large capital investments to tackle improvements.

Involving your staff will improve their well-being and the performance of your business.

Make visible the standards reached by the work teams. Share the goals with regular meetings and internal publications: boards, magazines, mailings, etc.

Lean Tip #3663 – Create Indicators that Promote Improvement and Pursue Them

Your company members need to know where to go and the performance indicators are the trigger. Establish key performance indicators (KPIs) that have a direct impact on your business. It will also drive all the members in the right direction. Combine departmental with interdepartmental indicators. It will favor the interaction of all the members of the organization.

Lean Tip #3664 – Eliminate Old Practices

The main part of avoiding complacency is getting rid of old and tired traditions that are obsolete. Because we live in a culture that continually makes changes and improvements, it is important for businesses to keep up with this to stay relevant for the company’s continuous improvement.

To get rid of old practices throughout your life, find out about stepping up your day by improving upon things that you already do. Let go of your former habits, even if they give you some benefit at the time. As time goes on, you should progress also.

Lean Tip #3665 – Don't Assume New Methods Will Work

Just because a method is new does not mean that it is improved. It is the main thing to move far beyond the status quo to be effective in business. This will probably require trial and error until achievement is accomplished. When it comes to your personal life, it might take some time to find a method that works for you when it comes to achieving your goals. Just Because something worked for another person does not imply that it will essentially work for you. Try a few things before you focus on a new method.

Lean Tip #3666 – Empower All Employees to Speak Up

Everyone who is associated with the success of the company—from the CEO to the line workers—should be encouraged to offer suggestions and solutions for problems that can be fixed or improvements that can be made. While you don’t have employees dealing with your own life, you can still energize your friends and family to make suggestions if they see things that you could work on.

Talk with different people about your goals and get their feedback. Encourage your family and friends to make suggestions if they see things that you could work on.

Lean Tip #3667 – Be Proactive For Continuous Improvement

Stop hesitating because of possible hurdles that you predict, and move forward toward your goal for continuous improvement. It is important to not take any chance in the way of improvement, and for each person in the organization to take personal responsibility for making improvements.

While it is one thing to sit around and discuss the improvements that should be made, it is a different thing to actually make an action plan to implement the changes.

Lean Tip #3668 – Maintain a Positive Attitude

Maintaining a positive attitude is one of the most important rules of Kaizen. Only by keeping a positive mind can you see new opportunities; opportunities to grow yourself and your organization. 

Only by keeping a positive outlook can you also foster the motivation to implement change and go after a better organizational environment.

Where there’s a will, a way is always found. A positive attitude and strong hope is what fuels a strong will. Without a positive attitude, you stop fighting, you stop innovating, you become blind to opportunities, and you start wasting your life. 

There’s always a move you can make towards improvement, no matter how hard the situation is. Never forget that. That’s how kaizen masters think.

Lean Tip #3669 – See Waste and Problems as an Opportunity

All the big problems your company is facing are nothing but big opportunities. Problems are opportunities to bring out solutions, to contribute value, to grow, to improve yourself, to contribute ideas, develop your talents, and consequently become better, more valuable, earn more, be more attractive, become stronger, and so on. 

If you want to be valuable to your company, society, family and so on, you have to solve problems, fix things, and create value. It’s that simple.

Problems are your and your organization’s biggest opportunity. The more problems you see, the more ideas you should have. You can always turn waste into gold.

Lean Tip #3670 – Learn by Taking Action, It’s Called Validated Learning

You learn the most by doing things. It’s called “Genchi Gembutsu” in Japanese or “Leaving the building” in English. You can read 100 books on how to swim, but it can never compare to actually doing it. 

You can’t implement change based only on theoretical knowledge. You must become a master of validated learning and superior insights into how things work.

Lean Tip #3671 – Choose a Simple Solution, Not the Perfect One

Simplicity is always better than complexity. Implementing change is hard, and implementing complex change is even harder, if not close to impossible. 

Therefore, choose a simple solution you can start implementing immediately. A successfully implemented small change will motivate you to implement new and bigger changes.

By doing so, you will increase your capacity and stamina for more complex change. Small progress can always lead to bigger progress, but in the beginning, forget about the  big steps and start small. 

Choose simple solutions to start with. Never be afraid to progress slowly in the beginning, only be afraid of stopping.

Lean Tip #3672 – Seek the Wisdom of Ten People Rather Than the Knowledge of One

In the information age, there’s a rule that you have to go for the best knowledge right away. We produce and duplicate so much information that you can easily get lost in bad advice and useless info. 

So, you have to be extremely picky about what information you consume.

Nevertheless, you should never seek the knowledge of only one person. Everyone has their own interpretation of the world (subjective reality) and everyone sees the situation from a different angle. 

The more angles you understand, the closer you can get to the objective reality (the truth). Consequently, you better understand the problem and what needs to be done. 

In addition, the more ideas you receive, the easier you can integrate them and innovate further.

Lean Tip #3673 – Accept No Excuses and Make Things Happen

Excuses don’t make products and services better, innovations do. The Japanese Kaizen philosophy illustrates the value in being proactive. In our technology driven world, there are ample tools and products to interact with customers. These customer interactions can be used to shape the products and services as per the needs of the customers.

The idea is to find a bunch of methods that work for your company to deliver the results. The best companies find ways to make things happen, they build new features, services and products to pleasantly surprise their customers. They make things happen by constant experimentation and connecting the dots for their customers.

Lean Tip #3674 – Think Long Term and Foster a Culture of Improvement

The essence of Kaizen lies in the principle of continuously improving. This means that business processes must be constantly optimized and that every little improvement counts.   

Kaizen isn't just about solving immediate problems; it's about the long term. Manufacturers who adopt this method must be prepared to invest time and resources in continuous improvements that will pay off over time.

Developing a culture of continuous improvement requires more than just tools and techniques; it demands a Kaizen mindset, where every team member is committed to identifying opportunities for enhancement and driving positive change across the entire organization.

Lean Tip #3675 – Go to the Gemba, Act Quickly, and Standardize Processes

Kaizen emphasizes the importance of walking the shop floor, i.e., go to “Gemba,” to observe processes in action directly. This enables managers and employees to see the real problems and better understand operators' challenges.

Another Kaizen characteristic is the emphasis on immediate action. When problems are identified, corrective action is taken without delay to implement improvements swiftly, transforming obstacles into opportunities and ensuring that the workflow remains uninterrupted.

Once improvements have been made, new practices must be standardized to maintain the gains and facilitate future improvements. This includes documenting processes, providing ongoing employee training, and monitoring key performance indicators (KPIs) to ensure that the changes bring significant results.


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