8 Lessons for Sustaining Excellence
- Leadership, Lean Management
- March 25, 2026

Leadership is defined as ‘the process in which an individual influences the group of individuals to attain a common goal’. The goal is attained by mutual cooperation and cohesive behavior. A leader infuses a sense of positivity and directs others to reach the specified goal. There are many characteristics that make a good and effective
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The real test of leadership does not occur when everything is smooth sailing. Rather, leadership is oftentimes tested during a crisis. Some organizations emerge from a crisis stronger and more ready to thrive than they were before the crisis arrived. The big differentiator that separates them from companies that falter is people – how their
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Many business leaders view their corporate culture as so important that they make it a point to hire people who are a good fit for that culture – and jettison any employees who aren’t. But what happens when it’s the leaders themselves – for profits, for expediency, for getting the next deal done – who
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There’s no magic formula or standard set of Leading Indicators that works for every company. Leading Indicator KPIs only become powerful when you find that right lever to pull that impacts the results that are most important to your business. While we can’t tell you which leading indicators are most important in your business, I
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In performance management we often talk about “lagging” and “leading” indicators. But what do they mean exactly? Lagging indicators are typically “output” oriented, easy to measure but hard to improve or influence. A lagging indicator is one that usually follows an event. The importance of a lagging indicator is its ability to confirm that a
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Throughout my 20+ year career, I have mentored and been mentored by many people. Each relationship has brought new ideas and experiences into my life, and taught me lessons that I’ve taken with me during my whole career. When dealing with a mentorship, there are a few things that need to be taken into consideration.
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