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  • The 20 Second Rule of “Lean” Change

    The 20 Second Rule of “Lean” Change0

    Change is one of the most difficult things for humans to readily accept. People commonly resist change for a variety of reasons. Although you intend for the change to result in a positive outcome, change is often viewed as negative. Anyone who has worked in or led an organization’s transformation understands change is not easy.

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  • The Benefit of Being Part of a Team

    The Benefit of Being Part of a Team0

    Highly empowered and effective teams are the key to compete in today’s world of high technology processes, six sigma quality and continuous innovation. We all have roles in our organizations but it is the power of teamwork that makes our endeavors successful. It takes everyone working together on a common goal to be successful in

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  • Lean Quote: Problem Solving Begets Problems

    Lean Quote: Problem Solving Begets Problems0

    On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on

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  • Guest Post: The 5 Best Ways To Get Your Employees To Compete

    Guest Post: The 5 Best Ways To Get Your Employees To Compete0

    Healthy competition among employees increases productivity and can even boost employee morale, but many companies have a difficult time effectively encouraging their employees to do their best work. Supervisors and managers of the past used to use threatening tactics to obtain high performance levels from employees, but that approach did not often result in the

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  • Quality: Going Beyond To Bring Value Added Solutions To Customers

    Quality: Going Beyond To Bring Value Added Solutions To Customers0

    It appears my post last month on defining quality success has sparked some discussion from Paul Borawski on defining quality. Paul asks the influential voices of ASQ to define quality. “What do you use as the best, most inclusive, and illuminating definition of quality?” “Quality” means different things to different people. We use the term

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  • Don’t Blame the Operator, Ask One More Why

    Don’t Blame the Operator, Ask One More Why0

    Operator error is often used in corrective action as a cause of failure. Although operators can make errors, operator error is not an acceptable cause of failure because it is not actionable. It is very often overused by the lazy or those who don’t know any better but human error can almost always be mitigated.

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